Premiums Associate

POSITION SUMMARY

We currently have an open opportunity for an enthusiastic individual to join the Premiums team on a temporary basis this Summer. The successful candidate will be part of the Operations team within AXA Partners CLP and working closely with our Partners and Operations teams.

KEY RESPONSIBILITIES

· End to end processing of partner data including the manipulation and preparation of files

· Carrying out file reconciliation and investigating when discrepancies arise

· Management of monthly workflow and priorities to ensure that all SLAs are met

· Work with local teams to ensure that all relevant data is received from our clients within our accepted timelines and highlight any exceptions

· Present regular updates to our key stakeholders and participate in reporting obligations when necessary

· Play an integral role in the formulation and delivery of resolutions to support issues and take preventative steps to avoid recurrence of known issues and potential oversights e.g. dealing with Underwriting referrals, reviewing data rejections and providing feedback to clients/IT functions for best practice going forward

· Adhere to and complete all regular team controls

· Create and maintain process documentation within best practice guidelines

· Ensure that quality feedback is actioned on a timely basis, minimising any customer impact

Your Profile

SKILLS & EXPERIENCE

· Solutions orientated, with a pragmatic approach to problem solving

· Able to analyse complex data issues and develop a pathway to logical resolution

· Good knowledge of Microsoft Office, particularly Excel (intermediate)

· Good organisational skills and ability to prioritise

· Ability to work well with others and independently

· Self-motivated, with the ability to work well under pressure on multiple priorities and to critical deadlines

· Experience of life and non-life products, especially in Credit & Lifestyle protection (Not essential)

· Strong Attention to detail

· Minimum, Leaving Certificate qualification

About AXA

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.