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Mystery Shoppers

Customer Perceptions LtdNationwide

Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting  Mystery Shoppers  across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅  Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click  Apply Now  to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click  HERE  to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑

21 days agoPart-time

Recycling Centre Attendant

Armagh City, Banbridge & Craigavon Borough CouncilBanbridge

Salary: Scale 3 SCP (7– 9) £24,294 - £25,119 per annum, pro rata plus weekend enhancement The Council may retain a list of reserve candidates arising from this recruitment for any vacancies which may arise which are the same or similar and are of an equal grade of pay throughout the Council area. Such a reserve list will be compiled and held for a period of 12 months. All employees are expected to model the Customer Care behaviours of “Serve Passionately, Engage Positively and Deliver Consistently.” JOB PURPOSE: The post holder will work as a team member in recycling centres and/or as a lone worker on specific sites, and undertake duties associated with site operations and liaise with customers and contractors. To ensure safe and appropriate disposal of waste and operate recycling centre plant and equipment. MAIN DUTIES AND RESPONSIBILITIES: 1. Act as a key holder and be responsible for the security system and the opening up and closing of the Recycling Centre. 2. Comply with all Safe Systems of Work and Health & Safety procedures on site. 3. Assist/direct members of the public to deposit their material in the correct skip or recycling container in line with the Council’s Recycling Policy and provide necessary information to them e.g., leaflets. 4. Maintain the site in a clean and tidy condition, free of litter. 5. Keep records of the number of skips/containers emptied each day, and of when recycled materials are removed from the site. 6. Operate Council charging systems for trade waste delivered to the site. 7. Organise and direct the work of any casual operatives, temporary and agency staff at the site. 8. Carry out minor maintenance on site. 9. Receive and organise the handling and storage of any special wastes such as refrigerators, batteries, oil wastes etc. 10. Organise the collection of the recycling material and items for reuse. 11. Operate compactors, ensuring that all waste is compacted to minimize waste contamination. 12. Adhere to all legislation pertaining to deal with hazardous materials. 13. Ensure material is not removed from the site by unauthorised persons. 14. Operate all plant, equipment, vehicles and machinery and report all defects. 15. Load and unload vehicles as required, i.e. promotional/stores items. 16. Deal with the distribution of home composters, compostable food caddy liners etc. to members of the public, and ensure stock is accounted for. 17. Clean and maintain all equipment/tools issued and report any defects immediately. 18. Wear issued protective clothing at all times and use equipment safely. 19. Carry out all tasks as per work schedule and ensure all relevant forms are completed on a daily basis e.g. daily check sheets and diary. 20. Report all accidents/ incidents & near misses to your Line Manager immediately. 21. Liaise with Line Manager and co-operate with other employees in running a safe and effective Recycling Centre. 22. Have due regard for your own health & safety and the safety of your work colleagues and the general public, and observe all Council health and safety rules, regulations and procedures. 23. Responsible for delivering high level of customer care and dealing with customer queries in line with the Councils Customer Care Policy. 24. In the absence of the Supervisor, undertake relevant duties as and when required on a rotational basis. 25. Participate in all induction and training provided by council (including COTC where relevant), share knowledge particularly to newly appointed staff. 26. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post Experience • 1 years’ experience in each of the following areas: ▪ Operation of plant and machinery; ▪ Working in a customer service capacity. Key skills, knowledge and attributes • Knowledge of Environmental Issues; • Ability to work flexibly; • Ability to work on their own initiative; • Excellent communication and organisational skills; • Ability to work within established procedures and guidelines; • Health & Safety focused; • Customer focused. Working Arrangements/Flexibility 21.5 hours per week (Monday to Saturday) plus additional hours as required. Evening and weekend working may also be required. Start and finish times will vary depending on work location

3 days agoPart-time

Department Supervisor

HalfordsBelfast

£12.24 per hour Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers. A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services. You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.  Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you'll need: We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

6 days agoPart-time

Customer Services Advisor

HalfordsBelfast

Salary:  £8.80 - £11.64 per hour Business Area:  Retail We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

6 days agoPart-time

Team Member

Costa CoffeeBanbridge, Down

Costa Coffee requires a fully flexible Team Member for our store in Banbridge. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

15 days agoPart-timePermanent

Patch Administrator

Royal College of Nursing Northern IrelandBelfast

JOB PURPOSE The purpose of this role is to work with administration team and other regional colleagues to deliver Case Management and related administration which complies with RCN corporate protocols, tasks, and processes, in the management of member cases and activist support within a designated geographic area. The role provides administrative support to specific Senior RCN Officers / RCN Officers and liaises with external partners, such as HSC Trust HR departments, in organising representational meetings for our members. KEY RESPONSIBILITIES 1. Specific role responsibilities 1.1 Case Management Administration and Member Support • Ensure all communications received in relation to member issues / cases are dealt with promptly and effectively to ensure the best outcome, including RCND enquiries. This includes ensuring compliant storage and filing of documentation as appropriate. • Produce correspondence, reports, statements and any other documentation in relation to the region and member case requirements (as requested by a Senior RCN Officer or RCN Officer) according to RCN and regional standards. • Provide efficient and effective diary management to designated team member(s): • Provide a contact for external HR departments and members in organising meetings and hearing dates for representation. • Book meeting room for member meetings as required. • Make travel arrangements for designated team member(s) including booking of travel tickets and accommodation through the RCN travel provider system. • Maintain an up-to-date, efficient and effective current and archive filing system (both paper and electronic) in accordance with the case file management and associated protocols for member cases and the recording of advice on enquiries. • Communicate with members in a timely, professional and appropriate manner to ensure they are aware of progress with their case and can access all necessary information and updates easily. • Offer assistance to members, signposting them to further on-line advice or other sources of appropriate information, for example, the NMC website. • Ensure that messages for Senior RCN Officers and RCN Officers are clear, concise and accurate and, if necessary, prioritised for action • Administration of updates to member case files and the membership database ensuring RCN case management standards and other relevant protocols are adhered to. • Provide any relevant information to members, staff and external partners in order to progress their enquiry/request within designated RCN processes and systems. • Provide administrative support to RCN Officer with all activity associated with recruitment and retention of RCN representatives including accreditation, learning and development. • To provide administrative support to RCN Officer in support of all activity associated with annual general meetings/meetings, development of branch plans, branch reports and branch activities including branch development. 1.2 Recruitment and Retention • Assist Senior RCN Officers and RCN Officers with the organisation and delivery of recruitment and retention activities as required within your patch. • Take part in events and actively promote membership of the RCN to the whole nursing team. 1.3 Customer Service • Ensure that all working practices deliver excellent customer service to our members and all internal and external customers, meeting the RCN Customer Service Standards 2. Additional responsibilities 2.1 Treat colleagues, members, customers and others with respect in line with our values and Our Respect Charter. 2.2 Champion equality, diversity, inclusion and human rights and be responsible for contributing to achieving the commitments set out in the RCN Group Equality, diversity and inclusion statement. 2.3 Comply with the RCN Data Protection Policy, Retention Schedule and department procedures to ensure personal data is protected at all times. 2.4 Maximise all opportunities available to encourage member recruitment and promote the benefits of joining the RCN. Promote the RCN as the organisation that represents nurses and nursing, and that promotes excellent in practice and shapes health policies. 2.5 Undertake any other duties as requested in line with the job role. 1. Knowledge, training and qualifications Essential • Excellent standards of literacy and numeracy • An understanding of confidentiality and data protection 2. Experience Essential • Experience of working in a fast-moving customer service environment and delivering a high level of customer satisfaction • Experience of providing and gathering information to support internal and external stakeholders • Experience of working within a team environment • Experience of contributing to and implementing professional standards and processes • Experience of maintaining office systems, including filing and databases • Experience of building strong and successful relationships with both internal and external stakeholders 3. Skills • Ability to use Microsoft Office Packages including Word, Excel, PowerPoint, email, internet and diary software • Ability to manage competing demands whilst maintaining a calm, measured & professional service • Ability to manage stakeholder expectations around what can be delivered within clear professional boundaries CRITERIA A/F A I • Within a team environment be able to share knowledge, learn from feedback, contribute ideas and demonstrate initiative • Able to maintain attention to detail & accuracy when recording information or carrying out a task whilst working within tight timescales under pressure • Ability to work with confidential and sensitive information with discretion • Ability to undertake key administration tasks including but not restricted to minute taking, filing, taking accurate messages, organising meetings, updating databases, and coordinating diaries • Ability to maintain resilience in challenging circumstances whilst retaining a positive outlook • Ability to prioritise and plan own workload ✓ ✓ • Excellent written and oral communication skills to meet the needs of a variety of stakeholders 4. Other requirements Essential • Contribute to the successful outcomes of corporate, national and regional projects • A commitment to and understanding of issues of equality and diversity • Commitment and evidence of continuous professional development • Ability and flexibility to travel with occasional overnight stays around usual working hours Salary: £28,998 to £31,326 pro rata

16 days agoPart-time

Heavy Goods Vehicle Drivers

An PostNationwide€17.36 per hour

About the Role The role will involve supporting the An Post HGV Network Fleet as the need arises. The position will require full compliance with standard operating procedures and achievement of work standards to ensure An Post’s Quality of Service Targets are met. CE Licence starting rate of pay is €17.36 per hour, plus additional payment for irregular hours. Candidate Specification Candidates must have a full and clean CE driving licence and up to date CPC Accreditations. Relevant work experience or experience in a customer-focused environment is ideal but not essential. You should be hardworking, committed, with good organisational skills, flexible, efficient and effective in undertaking all assigned tasks. Candidates must be 18 years of age on or before the 31st October 2024. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

30+ days agoFull-timePart-time
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