21 May 2020

How to write your CV and cover letter- Resources


Section 1:

Free CV Template to download and edit

Option A - Microsoft Word Version:

Free CV Template to edit - Microsoft Word Version - Click here to download.

If you're on your mobile device you will need to have Microsoft word on your phone - it's free to download on the App or Google Play store. To edit the CV Template you will need a Microsoft account.

Option B - Google Doc Version:

If you don't have Microsoft Word on your machine you can edit the CV template on Google Docs - but you will need a Gmail account to access and edit.

Once you are signed in to your Gmail account - Click here to access the Google Doc template. *PLEASE NOTE: To edit the Google Doc template click File in the top left hand corner and then click Make a copy. You will now be able to edit the Google Doc CV Template.

If you're on your mobile device you will need to download the Google Drive App on your phone, and then click the CV Template link. Once you open the file, you will then have to download the Google Docs app (which will prompt on the screen) and now you will have the ability to edit the CV template on your phone using Google Docs.

Section 2:

Professional Summary Examples

Administrative Assistant/Bookkeeper/Clerical Officer/Receptionist: A detailed orientated and top performing administrative professional with over 4 years of experience working in diverse office environments. Proven track record in record keeping, handling appointments, taking minutes and providing support to senior management. An exceptional communicator who is known to excel in high pressured settings. Extremely competent in Microsoft Office and QuickBooks.

Sales Person: A goal orientated and proactive sales professional with 5+ years’ experience working within the construction and manufacturing industries. Consistently exploring new avenues to engage customers, inspiring sales teams and leading by example.
Proven track record of building a loyal customer based to achieve long term and short term organization goals along with exceeding sales targets on a consistent basis.
Seeking to increase (name of the company you’re applying to) sales KPIs through proven relationship-building skills.

Manager: Results orientated retail manager with over 5+ years’ experience developing and motivating high performance teams. Extremely strong communicator and problem solver with a proven track record of exceeding key objectives in high pressured working environments.

Graduate: A motivated and committed business graduate from the University College Cork with a proven ability to effectively evaluate, organise and prioritise work within an overall project schedule. Able to communicate effectively with work colleagues at all levels, including key stakeholders and senior managers, with the ultimate aim of delivering quality and value for money. Looking to be part of an organisation that is passionate about its products and that offers potential for personal development and progression.

More Professional Summary examples can be found here.

Section 3:

Core Competencies and Achievements Examples:

Proactive: Learned JavaScript in my spare time through an online training course on weekends and received a CIW JavaScript Specialist Certificate. Extremely focused on continuing to upskill and increasing my market value.

Customer service: Exceptional at dealing with customers and problem solving. Winner of a customer service award in the past 12 months. Reduced customer complaints overall by 30% within my first year of employment.

Leader and high performer: Successfully captained my local football team to a first ever league title. I was voted player of the year for the past two seasons. Consistently got results and motivated team members to perform to the best of their ability.

Excellent communicator: Managed dispute resolutions successfully for small and medium enterprises by proactively understanding and empathising with all parties to find solutions.

High achiever: Completed my undergraduate studies with an average assessment result of 75%. Achieved perfect attendance during my final two years of university.

Problem solver: Lead a team of 5 people at *COMPANY NAME* to successfully complete a process improvement overhaul which focused entirely on becoming a paperless business. The project objective was reached a month before deadline.

Forward-thinker and innovative: Proven track record of finding new product solutions. Proactively sought new systems to improve the aftersales process at XYZ Company which resulted in a 55% increase in repeat business.

Analytical: Engaged and worked with Product Specialists to gain information on the latest trends, developments, threats, opportunities relating to Fraud and anti-Fraud solutions and provide full information to customers and manage expectations.

Section 4:

Professional Experience Examples:

February 2017 — Present:

Team Leader

Microsoft Ireland, Leopardstown, Dublin, D18 P521

Microsoft Corporation is an American multinational technology company. I reported directly to the Sales Operations Manager.


• Worked with key stakeholders to define project requirements and deliver milestones for new

• Project planning and tracking; formed the creation of key performance indicators

• Identifying cost savings via detailed analysis of current technology and requirements

• Providing high level project reports to stakeholders and executive committees

• Delivering objectives to strict budgets, deadlines and service level agreements

October 2013 —January 2017:


The Central Café, Navan Road, Dublin

The Central Café is an Italian fast food restaurant. I reported directly to the cafe owner.


• Maintaining a high standard of customer service at all times

• Preparing and serving of food

• Taking initiative to complete additional tasks when scheduled work was completed

• Resolving complaints promptly and professionally

• Operated and maintaining a clean working environment

How to get a job with no experience

Links to free CV and Cover Letter templates included. Check out our guide here.

Section 5:

Education - Examples of how to include project work within your CV

Section 6:

Cover Letter

How to write a cover letter - instructions and template included. Get started here.

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