Account Manager

GET TO KNOW US

Since 1828 The house of guerlain has been creating wonderful fragrances, with stories and rich history weaved throughout, the House holds luxury collections in fragrance, skincare and make up with dazzling collections and a rich history in craftsmanship.Only using the finest ingredients and always acting in sustainability to protect our planet. The prestigious collections of all axis where science and nature combine to bring beauty to life.

KNOW THE ROLE

The account manager is responsible for the daily running of the counter , maintaining and presenting the counter to the highest standard. Customer service and client care will always be a key priority and training is provided to ensure the highest levels of knowledge on all 3 axis , the counter manager will be responsible for Rotas and managing the team and the brand expectations, Aswell as submitting figures and working towards targets, innovative ideas around eventing and showcasing the brand are essential and well supported by both store and the brand.

The counter is well established and has a wonderful loyal client base in a beautiful busy store.

The right candidate will ideally have premium counter knowledge and experience of fragrance, skincare and make up and a good understanding of the tasks required each day to maintain smooth running of the counter and achieve targets.

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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