Administrative Assistant

Role Profile

The successful candidate will report to the Faculty Manager of DCU Business School and will work directly with the Accreditations and Assurance Coordinator to achieve the School’s objectives concerning accreditations, rankings, quality assurance, and information analysis and management more generally. They will also liaise with academic and administrative colleagues in the School and University and engage regularly with accreditation and rankings bodies and other stakeholders. As part of the school’s larger administration team, the successful candidate will work within the remit of Accreditation, Assurance and Strategic Projects. They will help create and maintain systems to collect, analyse and report on all required types of information for accreditations, rankings and quality assurance purposes and they will support the maintenance and development of related information management processes.

Duties and Responsibilities

The duties and responsibilities of the position include, but are not restricted to, the following:

• Management and collection of all types of information that support accreditations, rankings, quality assurance and information management processes.

• Support the organisation and preparation of accreditation/re-accreditation processes.

• Development and management of the school’s accreditations software/databases.

• Creation and management of school surveys.

• Production of a variety of statistical analyses and reports.

• Creating data graphs, dashboards, and visualisations.

• Compilation and submission of information to ranking and award schemes.

• Provision of administrative support for strategic projects as required.

• Assist with the organisation and coordination of strategically important events and conferences hosted by the school.

• Participation in school and university committees.

• Any other duties which may be assigned by the Faculty Manager or their nominee.

Qualifications and Experience

Essential

• Candidates must have a Primary Degree or equivalent (NFQ Level 7) plus 2 years’ relevant experience.

• Have a proven track record in efficiently collecting, analysing, interpreting and managing data and preparing related reports.

• Experience of working in a complex or large-scale organisation, or on multi-faceted projects and will be proficient in the use of a wide variety of IT systems.

• Strong numerical and analytical skills and show considerable attention to detail.

• Advanced knowledge of Excel (e.g. Vlookup, pivot tables, charts) and an openness to engage with new processes and technology detail.

• Well organised, able to co-ordinate and progress tasks using their own initiative.

• Ability to work effectively as part of a team.

• Ability to develop and maintain good working relationships with colleagues and others in a supportive manner, within and outside the organization.

• Excellent written, communication and interpersonal skills.

Desirable

• Advanced knowledge of PowerPoint.

• Good knowledge of data visualisation and reporting tools (e.g. PowerBI).

• Knowledge of data analysis tools (e.g. SPSS).

• Experience using survey software (e.g. Qualtrics, Surveymonkey etc).

• Basic database management skills (e.g. producing queries for data extraction).

• An openness to engage with new processes and technology (e.g. AI).

Essential Training

The postholder will be required to undertake the following essential compliance training:

• Orientation

• Health & Safety

• Data Protection (GDPR)

• Cyber Security Awareness

• AI Literacy

Other training may need to be undertaken when required.

Salary Scale:

Professional 4 - €44,169 - €64,684 refer to DCU Payscales for the applicable payscale.

Appointment will be commensurate with qualifications and experience and in line with current Government pay policy.