Administrator (Serialisation)

OVERALL ROLE OBJECTIVE:

The Serialisation System Administrator will be responsible for the administration of Almac’s global serialisation systems. The successful candidate will provide support and guidance of the use of Almac’s serialisation systems. They will be responsible for the documentation of product serialisation requirements and serialisation system configuration. They will perform a key role during the introduction of new products and the control of updates to existing product recipes / data, including the generation of labels. They will provide ongoing support for existing and new serialisation systems throughout the Pharma Services business.

JOB SPECIFIC RESPONSIBILITIES:

1.           Provide support and guidance to the users and wider business of Almac’s serialisation systems.

2.           Configuration and Administration of Almac’s Serialisation System.

3.           Generation, review and approval of all relevant GMP documentation associated with the serialisation process.

4.           Responsible for client label generation.

5.           Assist in any maintenance of serialisation systems including the troubleshooting and resolution of routine issues.

6.           Assist with the implementation of new systems and upgrades to existing systems.

7.           Liaise with stakeholder departments to deliver assigned tasks and attend meetings on behalf of the serialisation system team.

8.           Assist in supporting new client / new product introduction projects.

9.           Assist in client communication (written, oral, face to face) as and when required.

10.        Escalation of issues as necessary to line management.

11.        Any additional duties as directed by your line manager.

This role may require coverage beyond normal working hours as required and may require infrequent travel between Almac sites. It is a condition of your employment that you are able to fulfil this requirement of the role.

QUALIFICATIONS

5 GCSEs (or equivalent) at Grade C or above including English Language and Maths

EXPERIENCE

Previous work experience, preferably within an office/administration role

KEY SKILLS

Effective communication skills (both written and oral)

Proficiency in use of MS Office applications (to include Word, Excel, PowerPoint, Outlook and Teams)

Proven ability to work effectively on own initiative as well as effectively contributing to the team environment

Proven ability to plan and prioritise workload Excellent attention to detail