Branch Assistant

Job Title: Branch Assistant

Location: J Grennan & Sons, Cloghan

Job Type: Full-Time

Job Summary:

J Grennan & Son is looking for a reliable, detail-oriented Branch Assistant to join our team. The ideal candidate will have excellent customer service skills, strong numerical ability, and experience in stock control.

Responsibilities include serving customers at the shop counter and in our outdoor hardware area, managing stock levels, and handling both incoming and outgoing inventory. A farming background is desirable to help with understanding customer needs and our agricultural product range. Forklift driving is essential.

Key Responsibilities:

Customer Service:

Provide friendly, knowledgeable service to customers at the shop counter and assist them with selecting hardware products outdoors.

Address customer inquiries promptly, providing product information and recommendations as needed.

Stock Control & Inventory Management:

Oversee stock control, ensuring that all products are accounted for and that stock levels are accurately maintained.

Perform regular stock checks to monitor inventory levels and alert management to potential shortages or overstock situations.

Assist with organising and replenishing stock on shelves and in storage areas to ensure efficient access and display.

Maintain detailed records of stock movement, utilising inventory management systems where applicable.

Docket Management:

Check and verify dockets for loads going out to customers, ensuring accuracy in the product as well as the quantity going out on each order.

Receive and inspect incoming goods from suppliers, checking dockets for accuracy and quality control.

General Duties:

Maintain a clean and organised work environment both indoors and outdoors as well as serving the customer’s needs.

Operate the cash register, handle transactions, and process payments accurately.

Recommend complementary products to customers, helping them find the right product for the right time of year.

Collaborate well with others and work as a team.

Qualifications and Skills:

Forklift skills are desirable.

Strong stock control and inventory management experience.

Excellent numerical skills for accurate record-keeping and docket management.

Strong communication and customer service skills.

Farming background or familiarity with agricultural products.

Benefits:

Competitive salary with opportunities for growth within the company.

Training opportunities to enhance skills and support career development.

A friendly, team-oriented work environment.

If you are organized, customer-focused, and experienced in stock control, we encourage you to apply!