Business Support Administrator

RPS, a Tetra Tech company is looking for a Business Support Administrator to be based at our Belfast office.

About the Team

RPS Consulting UK & Ireland ltd (RKC) are a 1,700 strong multidisciplinary consultancy, focused on the built environment, and part of the Tetra Tech Group of companies.

RPS, a Tetra Tech company:

In 2023 RPS joined Tetra Tech, enabling us to combine our expertise with the reach and resources of a prestigious global organisation.

We design, and manage projects in urbanisation, natural resources, and sustainability. As part of Tetra Tech’s over 30,000 strong team across 550 offices in over 120 countries, we deliver solutions that create lasting value in an increasingly urbanised and resource-scarce world. By leveraging our global expertise, we enable our clients to develop winning solutions for their clients and communities.

What you will be doing:

• Offering administrative support to all Business Unit team members – typing / editing documents/presentations as well as any printing, binding or scanning.
• Reception and switchboard cover
• Support to Business Unit team members .e.g. resolving hardware, software and kit issues by direction to relevant contacts
• Ordering of PPE and equipment for your team
• Organising travel arrangements
• Book external training for individuals/teams
• Support to the organising and logging staff training
• Assisting with Marketing tasks where required
• Arranging issue /return of computer equipment/mobile telephone for new starters / leavers
• Assisting the Business Support Manager (BSM) with Integrated Management System (IMS) associated administrative tasks
• Supporting new starter Induction process
• Supporting Project Managers on project setup and invoicing via the Project Finance team
• Ensuring data for timecards and expenses are completed weekly and approved
• Undertaking any other duties / responsibilities that assist the Business Support Manager and/or Directors or result in efficiencies within the office

Who we are looking for:

• Adapts to the team and supports a positive team spirit
• Listens, consults others and communicates proactively. Understands communication processes. Types of communication, including non-verbal
• Demonstrates the skills and knowledge appropriate for the position (excellent in Microsoft Office and Teams)
• Shares expertise and knowledge with others and demonstrates flexibility
• Being approachable and professional to all with a can-do attitude.
• Attention to detail
• Use of initiative – recognising a need and acting on it
• Organised
• Excellent communicator
• Able to determine the needs and/or expectations of clients (internal & external), colleagues, key stakeholders, and relevant others in the workplace
• Understands the principles of client service, concept, and benefits of a client-oriented culture within RPS
• Can display role-model behaviours which develop and maintain trust at work
• Understands RPS’ objectives and development plans and significance for own development
• Is proactive in obtaining feedback on performance from line managers and colleagues to determine personal strengths and areas for development