Medical Administrator

Working hours: 22.5 hrs pw

Shifts can be rostered between 8am and 9:30pm Monday to Saturday. Successful candidate would be expected to be available for weekend shifts too as required. 

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. 
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus

Why Choose Alliance Medical?

• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Competitive Salary
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching
• Paid Sick Leave
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme
• Educational Assistance
• Professional Development & Ongoing training