Jobs in Wexford
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QUALIFICATIONS 1. CHARACTER Candidates shall be of good character. 2. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. EDUCATION, TRAINING, EXPERIENCE, ETC Each candidate must, on the latest date for receipt of completed application forms have – (a) (i) A qualification at Level 8 on the National Framework of Qualifications (NFQ) major awards (i.e. honours degree) or higher in a relevant computing discipline plus 2 years directly relevant, recent ICT experience. OR (ii) A qualification at Level 8 on the National Framework of Qualifications (NFQ) major awards (i.e. honours degree) with computing taken in the final year and at least 3 years directly relevant, recent ICT experience. OR (iii) A qualification at Level 7 on the National Framework of Qualifications (NFQ) major awards (i.e. ordinary degree) or higher in a relevant computing discipline plus 3 years directly relevant, recent ICT experience. OR (iv) A qualification at Level 6 on the National Framework of Qualifications (NFQ) major award in in a relevant computing discipline plus at least 4 years directly relevant, recent ICT experience. and (b) Have a satisfactory knowledge of public service organisation or the ability to acquire such knowledge. 4. CITIZENSHIP: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. PERSON PROFILE DUTIES: The duties of the post shall be to give to the local authority under the direction and supervision of its appropriate employee, such services of an executive, supervisory and advisory nature as are required for the exercise and performance of any of its powers and duties and shall include the duty of deputising for other employees of the local authority, when required, and such duties as may be required in relation to the area of any other local authority. The duties of the post will be as assigned from time to time by the Head of Information Systems and may include: • Technical support for cyber security within the organisation to ensure our network, systems and data remains safe and secure • Develop and monitor cyber security training and phishing awareness programme for staff • Monitor security policies and procedures according to best practice • Monitor Wexford County Council networks for security issues • Assist with the implementation of security software and the operation of software to protect systems and data • Investigate and assist with the assessment of the impact of any security breaches and other cyber security incidents • Assist in implementation of any recommendations arising from security audits • Detect and assist with fixing vulnerabilities to maintain a high security standard • Monitoring of system, application and security event logs • Maintain information security records in accordance with defined policies and procedures • Stay current on IT security trends and news • Contribute to development of organisation-wide best practices for IT security • Help colleagues install security software and understand information security management Product knowledge should include some of the following - • Cisco suite (Firewalls, Switches, Routing, Umbrella) • Active Directory • Microsoft Azure • Microsoft 365 Defender • Group Policy • Nessus Due to the dynamic nature of the IS environment and the pace of change of systems and equipment, allied to the constantly developing business requirements within Wexford County Council, all IS Section posts require a flexibility to work on other IS areas as circumstances change. While the listing above sets out core components related to this post, staff may be required to undertake IS work at a similar level in other areas of the IS Department structure. Candidates must also: • have excellent interpersonal, communication and presentation skills • possess strong written and verbal communication skills • proven ability to collaborate and work as part of a team • have satisfactory knowledge of Local Government in Ireland • have the knowledge and ability to discharge the duties of the post concerned; • be suitable on grounds of character; • be suitable in all other relevant respects for appointment to the post concerned, candidates, if successful, will not be appointed to the post unless they agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed; • are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. COMPETENCIES FOR THE POST Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing or interview processes will be based on the information provided by candidates: Management and Change • Embeds good ICT governance practices into day to day activities, practices and processes • Develops and maintains positive and beneficial relationships with relevant interests • Ability to sustain a positive image and profile of the local authority Delivering Results • Acts decisively and makes timely, informed and effective decisions • Establishes high quality service and customer care standards within an ICT environment • Ability to manage the allocation, use and evaluation of resources to ensure they are used effectively to deliver on operational plans • Ability to drive and promote reduction in costs and minimisation of waste Performance through People • Demonstrate excellent ICT Team skills • Ability to participate in a positive, diverse and productive section, unit or team effectively • Ability to recognise the value of and requirement to communicate effectively • Demonstrate good interpersonal skills • Demonstrates effective verbal and written communication skills Personal Effectiveness • Demonstrates initiative and creativity in the implementation of ICT • Demonstrates enthusiasm and positivity about the role within an ICT environment • Demonstrates ability to manage time and workload effectively • Demonstrates resilience, personal well-being and motivation • Demonstrates commitment to integrity & good public service values • Understanding the structures and environment within which the local authority sector operates and the role of the IS Technical Support Officer • Relevant knowledge of the technical aspects required for the position • Relevant experience to date SELECTION PROCESS Applications will only be accepted on the official Wexford County Council application form as advertised with the post. Application forms must be typed and as fully complete as possible. (see note at the end of this document in relation to completing online application form) Applications will not be accepted after the specified closing date and time. Applications will only be accepted by email to: recruitment@wexfordcoco.ie no later than the closing date and time of: 5pm Thursday 2nd May, 2024 The selection process may include any or all of the following: • The number of persons seeking admission to a competition generally exceeds that required to fill the available posts and while candidates may meet eligibility it is not practical to interview everyone. In those cases, the Local Authority may employ a shortlisting procedure. The number of candidates to be invited for interview shall be determined by the Local Authority against criteria specified for the position and only on the basis of the information contained in the candidate’s application form; • Completion of an online questionnaire or any other tests or exercises deemed appropriate by the Local Authority; • A competitive preliminary and/or final interview, conducted by or on behalf of the Local Authority, this may include interviews being held remotely; • The Local Authority may create a panel from which future vacancies at the specified grade may be filled. CONDITIONS OF SERVICE 1. Tenure: The post is whole-time, permanent and pensionable. Persons who become pensionable employees of a Local Authority who are liable to pay Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). All persons who become pensionable employees of a Local Authority will be required in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the Local Authority at the rate of 1.5% of their net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children) in accordance with the terms of the Scheme. For new entrants under the Single Public Service Pension Scheme effective from 01/01/2013, superannuation contributions are 3.5% of net pensionable remuneration and 3% of pensionable remuneration. 2. Probation: Where a person who is not already a permanent employee of Wexford County Council is appointed, the following provisions shall apply:- (a) there shall be a period after such appointment takes effect during which such person shall hold such employment on probation; (b) such period shall be 6 months, but the Chief Executive may, at his discretion, extend such period; (c) such person shall cease to hold such employment at the end of the period of probation, unless during such period the Chief Executive has certified that the service of such person is satisfactory. 3. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their employment or in respect of services which they are required by or under any enactment to perform. An allowance may also be payable in respect of travel expenses and subsistence. €48,089 - €57,572 (LSI 2) Entry point to this scale will be determined in accordance with Circulars issued by the Department of Environment, Community and Local Government. Appointees who are not existing public servants will enter at the minimum point of the scale.
Operator/Operative
Uisce Éireann is Ireland’s national regulated water utility and is responsible for providing water and wastewater services throughout Ireland. Our mission is to ensure all our customers receive a clean, safe and reliable supply of drinking water and have their wastewater collected and safely returned to the environment. We will protect the health and well-being of the people of Ireland, protect the environment in all our activities and support Ireland’s social and economic growth through appropriate investment in water services. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Water and Wastewater Operations team is responsible for the regional delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the treatment and network assets. The Water/Wastewater Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule. The Water/Wastewater Network Operator has a remit over a geographical area and is responsible for supporting the operation of the water and wastewater network in order to deliver consistent customer service and carry out routine maintenance activities on the network asset base. The Water/Wastewater Network Operator will be a key interface with the customer and will resolve issues first time where possible. The Water/Wastewater Network Maintenance & Repair Operative has an area remit and is responsible for supporting the delivery of planned and reactive maintenance and repair activities across the water and wastewater network infrastructure in a safe manner. Out of hours working will be required and appropriate overtime and standby rates will apply. We are currently recruiting for Operators/Operatives in all counties to fill current vacancies and are also looking to add to our national panel for future vacancies. Applications will be considered for vacancies that arise in the next 12 months and all applications will be considered for the three roles above. Full job descriptions are provided below. Please note that there will be a requirement to be located within a reasonable distance from the assigned work area/asset in order to be able to respond to out of hours requirements in a timely manner. This is advertisement will remain open until futher notice. * Please be advised that successful candidates will be placed on the salary band based on their skills and experience with the starting position for this role being the minimum of €36,640. The Role: The Water/Wastewater Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule. The Water/Wastewater Treatment Operator shall provide appropriate cover for other Treatment Operators at any of the assigned Treatment Plants or assets as required. Out of hours working will be required and appropriate overtime and standby rates will apply. We are currently recruiting for Water/Wastewater Treatment Operators in the all counties to fill current vacancies and are also looking to add to our national panel for future vacancies.Applications will be considered for vacancies that arise in the next 12 months. Main Duties and Responsibilities:
Deli Supervisor
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: • Minimum 1 years` fresh food supervisory experience; • Minimum 2 years` experience in a role with strong exposure to fresh food; • Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements; • Experience in ordering for deli departments and managing waste within a fresh food department; • Good knowledge of Microsoft Office (Excel, Word); • Numerical skills; • Ability to roster and adhere to budgets; • Excellent communication skills; • Have a true passion for the food industry and as such be creative and innovative with the fresh offering; • Customer focused manager who can build a quality and loyal customer base; • The ability to inspire, lead and motivate employees through support and development. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; • Prepare the presentation and layout of the deli serve over; • Implement planograms correctly; • Minimise waste and shrink in the department; • Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors; • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers; • Train all new employees to the deli; • Deal with all customer queries and efficiently, professionally and consistent with store policy; • Engage with new initiatives and embrace new ways of working.
General Operator
JOB SUMMARY: To perform duties as associated with the specific SOP’s for the purpose of manufacturing, inspection or packaging of Medical Devices at Integer Limited, New Ross. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Employees are expected to support the quality concepts inherent in the business philosophies of Integer Limited, including a variety of job related tasks which may not be specific to this position profile. Be an active member of the Integer Limited team and work with all employees to develop a world class lean manufacturing system. Accountabilities include:
General Operative
We are looking for Production Operatives to join our growing production teams. This is an excellent opportunity for the right candidate. You will receive in house training. Candidate Requirements The Role As part of the Boning Hall team you will be required to : Work on own initiative and as part of a team. Meet production targets. Physical role with lifting and carrying techniques. Packing orders within our packing hall Using tools such as knives and saws Overseeing automated processing equipment. Working on an disassembly line Other similar activities onsite. Further specific role details available on enquiry. Standard 40 hour working week.
Deli Supervisor
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: • Minimum 1 years` fresh food supervisory experience; • Minimum 2 years` experience in a role with strong exposure to fresh food; • Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements; • Experience in ordering for deli departments and managing waste within a fresh food department; • Good knowledge of Microsoft Office (Excel, Word); • Numerical skills; • Ability to roster and adhere to budgets; • Excellent communication skills; • Have a true passion for the food industry and as such be creative and innovative with the fresh offering; • Customer focused manager who can build a quality and loyal customer base; • The ability to inspire, lead and motivate employees through support and development. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; • Prepare the presentation and layout of the deli serve over; • Implement planograms correctly; • Minimise waste and shrink in the department; • Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors; • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers; • Train all new employees to the deli; • Deal with all customer queries and efficiently, professionally and consistent with store policy; • Engage with new initiatives and embrace new ways of working.
Cycling & Walking Officer
Background The Programme for Government published in June 2020 includes ambitious targets, together with a significant provision of additional funding, for the development of walking and cycling schemes. The primary aim of this funding is to support the development of high-quality cycling and walking infrastructure across the State. Increased numbers of people choosing an active mode of transport benefits society and the economy in a number of different ways. An acknowledged barrier to achieving a significant shift in the numbers of people making that choice is actual and perceived issues in relation to safety and accessibility. Improved, expanded and integrated networks of active travel infrastructure can address that barrier and support the fundamental change in the nature of Transport in Ireland needed to address our climate action challenge. In recent months the National Transport Authority (NTA) has developed a five-year walking and cycling infrastructure delivery plan. Wexford County Council is keen to promote a multi-disciplinary team approach to the development and delivery of projects under the Active Travel programme. This is beneficial in terms of enhancing the overall quality of projects and brings additional skill sets to assist in the delivery of the programme. As part of this programme Wexford County Council will employ a Cycling & Walking Officer, who will be responsible for communication and promotion of cycling and walking programmes throughout the county. ESSENTIAL REQUIREMENTS FOR THE POST 1. CHARACTER: Candidates shall be of good character. 2. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. EDUCATION, TRAINING, EXPERIENCE, ETC. : Each candidate must, on the latest date for receipt of completed Application Forms: (i) have experience of working closely with communities, schools, advocacy groups, public representatives and other relevant stakeholders to design, promote and implement activities and events; (ii) have a good understanding of the role of Local Government; (iii) demonstrate relevant administrative experience at a sufficiently high level, including report writing, presentations and funding applications; (iv) have experience of using multiple communication channels, in particular social media and websites; (v) have a career that demonstrates ability to manage and supervise staff; (vi) have experience managing financial resources within a budgetary control framework; (vii) have a good knowledge and awareness of Health & Safety legislation and regulations, their implications for the organisation and the employee, and their application in the workplace. The ideal Candidate shall: • have a keen interest in and enthusiasm for cycling and walking; • Possess strong interpersonal skills and be able to engage and foster good working relationships with Wexford County Council internal departments and external organisations/groups; • Be capable of effectively communicating key messages of the Environment and transportation department and representing Wexford County Council to third party organisations and the general public in a professional manner; • Have the ability to motivate, empower and encourage personnel under his/her supervision to achieve maximum performance; • Be self-motivated with ability to work on his/her own initiative, in an independent environment and without constant supervision; • Have a good understanding of transportation issues in Wexford and recognise the changing environment in which Wexford County Council operates; • Possess good organisation and IT skills and have experience of working with websites; • Have good report writing and presentation skills; • Have a willingness to learn, to participate in relevant training courses in order to execute new skills and the aptitude to engage with all new technology and information systems; • Have good knowledge and awareness of Health & Safety Legislation and Regulations, their implications for the organization and the employee, and their application in the workplace. 4. CITIZENSHIP: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. THE PERSON The person appointed will be able to clearly demonstrate the key competencies as set out in this Booklet. In addition, the successful candidate will possess the following: - • Be able to work within, and where necessary lead, multi-disciplined teams and have the ability to motivate, empower and encourage employees to achieve maximum performance; • Be capable of delivering the full range of quality services and implement policy decisions; • Have strong interpersonal and communication skills • Have a good knowledge of Road Traffic and Road Safety Legislation and the Governments strategy on road safety; • Have a good knowledge of Climate Change and Government Strategy and adaption plans; DUTIES OF THE POST The duties of the post shall be to give to the local authority under the direction and supervision of its appropriate employee, such services of an executive, supervisory and advisory nature as are required for the exercise and performance of any of its powers and duties and shall include the duty of deputising for other employees of the local authority, when required, and such duties as may be required in relation to the area of any other local authority. The duties shall include but are not limited to: • Work with the Senior Engineer in Roads Department, the Road Safety Officer and the Sports Officer of Wexford County Council to develop and agree annual programme of cycling & walking promotion and safety within the county. • Work with the NTA in identifying and delivering on high quality cycling and walking infrastructure in the County • Work with all other sections of Wexford County Council to co-ordinate and promote cycling and walking throughout the County. • Identify new opportunities for the local expansion of Wexford County Council cycling & walking initiatives and help identify and generate new funding streams for both new and existing initiatives. • Act as an ambassador for Wexford County Council cycling & walking programmes and represent the organisation on appropriate occasions. • Manage and coordinate on and off-road cycle training activities, preferred cycling routes, signage and promotion. • Develop contacts with individuals, schools, businesses and other interest groups in the promotion of Wexford County Council’s Cycling Programme and National Cycling Programmes, including Cycling Week, Bike to Work Scheme and any other similar initiatives. • Ongoing liaison with schools, and other interest groups in programme introduction and development. • Liaise with event organisers at festivals and events to promote and increase awareness of the various cycling & walking programmes. • Explore opportunities for promotion of Cycling and Walking within the county including development of dedicated cycle & walking paths. • Build Cycle & Walking tourism links to develop Wexford as an attraction for new and existing visitors. • Develop cycling and walking through a multi-stranded approach encompassing safety, legislation, enforcement, training, infrastructure and promotion. • Carry out regular audits of cycling and walking facilities to feed into annual programme of works for upgrade, repair, enhancement and new works. • Develop cycling and walking plans for the main urban centres. • Develop cycling and walking strategy on a countywide basis. • Liaise with Special Projects Section of Wexford County Council on all Greenway developments. Develop links from Greenways to Urban areas to encourage greater usage. • Develop a Safe Routes to Schools Programme to include improved cycling and walking infrastructure. • Have excellent communications skills including report writing, presentation delivery and verbal. • Have reasonable computer skills and ability to use financial management systems, excel, word and bespoke databases, following training. • Any other duties that might be assigned from time to time. COMPETENCIES FOR THE POST Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing or interview processes will be based on the information provided by candidates: Management and Change Clear understanding of political reality and context of Wexford County Council; Embeds good governance practices into day to day activities, practices and processes; Establishes, develops and maintains positive and productive professional relationships both internally and externally to enhance service delivery; Effectively manages change, foster a culture of creativity in employees and overcomes resistance to change; Delivering Results Develops operational and team plans having regard to corporate priorities, operational objectives and available resources; Acts decisively and makes timely, informed and effective decisions, pinpointing critical information and address issues logically; Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers; Proactively identifies areas for improvement and develops practical suggestions for their implementation; Ensures compliance with legislation, regulation and procedures; Performance through People Leads by example to motivate staff in the delivery of high-quality outcomes and customer service; Works with the team to facilitate high performance, developing clear and realistic objectives to ensure corporate policies and strategies of Wexford County Council are delivered; Effectively manages performance of individuals and teams to achieve operational plan, targets and objectives; Places high importance on staff development, training and maximising skills and capacity of team. Demonstrates an excellent level of verbal and written communication skills; Acts as an effective link between staff and senior management; Personal Effectiveness Does more than is required or expected, anticipates situations and acts to pre-empt problems. Creates new opportunities; Strives to perform at a high level, investing significant energy to achieve agreed objectives; Demonstrates appropriate and positive self-confidence; Operates effectively in an environment with significant complexity and pace; Has high levels of expertise and broad Local Authority knowledge relevant to his/her own area. CONDITIONS OF SERVICE 1. Tenure: The post is whole-time, permanent and pensionable. Persons who become pensionable employees of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). All persons who become pensionable employees of a Local Authority will be required in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the Local Authority at the rate of 1.5% of their net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children) in accordance with the terms of the Scheme. For new entrants under the Single Public Service Pension Scheme effective from 01/01/2013, superannuation contributions are 3.5% of net pensionable remuneration and 3% of pensionable remuneration. 2. Probation: Where a person who is not already a permanent employee of Wexford County Council is appointed, the following provisions shall apply:- (a) there shall be a period after such appointment takes effect during which such person shall hold such employment on probation; (b) such period shall be 6 months, but the Chief Executive may, at his discretion, extend such period; (c) such person shall cease to hold such employment at the end of the period of probation, unless during such period the Chief Executive has certified that the service of such person is satisfactory. 3. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their employment or in respect of services which they are required by or under any enactment to perform. An allowance may also be payable in respect of travel expenses and subsistence. SALARY: €55,847 - €72,602 (2nd LSI) Entry point to this scale will be determined in accordance with Circulars issued by the Department of Environment, Community and Local Government. Appointees who are not existing public servants will enter at the minimum point of the scale. 4. Health: For the purpose of satisfying the requirement as to health, it will be necessary for successful candidates, before being appointed, to undergo at their expense, a medical examination by a qualified medical practitioner to be nominated by the local authority. Defects reported as a result of this examination must be remedied before appointment. On taking up appointment, the expense of the medical examination will be refunded to the candidate. 5. Retirement / Superannuation: Single Public Service Pension Scheme: Effective from 1st January 2013, The Single Public Service Scheme applies to all first-time new entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. All new entrants to pensionable public service employment on or after 1 January 2013 are, in general, members of the Single Scheme. Pension Age: Minimum pension age of 66 years (rising to 67 and 68 in line with State Pension age changes). Scheme Members must retire at the age of 70 years. New entrants to the public service appointed on or after 1st April, 2004. Retirement Age will be determined by the terms of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004. The Act introduces new retirement provisions for new entrants to the public service appointed on or after 1st April, 2004. For new entrants there is no compulsory retirement age and 65 is the earliest age at which retirement benefits can be paid. In all other cases, 60 years is the minimum retirement age, with 65 years being the maximum retirement age. 6. Residence: The holder of the post shall reside in the district in which his or her duties are to be performed, or within a reasonable distance thereof.
Clerical Officer
Summary of Position The purpose of this post is to provide high-level administrative support to Waterford and Wexford Education and Training Board. The successful candidate(s) will support the delivery of quality services, as per the organisation’s remit, working with colleagues across WWETB and the broader community, including Schools and Further Education and Training Centres. WWETB constantly strives to improve the quality and effectiveness of its services and systems, across a number of functions, including in its Schools, Further Education and Training Centres, Finance, Human Resources and Corporate Services. The work of WWETB will be supported through a number of duties and responsibilities, as outlined below. Essential Requirements for Grade III post holders • Have the requisite knowledge, skills and competencies to carry out the role. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. • Be capable and competent of fulfilling the role to a high standard. • Be at least 17 years of age on or before the date of the advertisement of the recruitment competition. Desirable Criteria • Previous office experience with reception cover would be a plus • MS Office skills (Word, excel, PowerPoint) • Curious and inquisitive with a willingness to learn • Ability to work under pressure • Self-motivating, flexible and results focussed • Ability to prioritise and manage work in a dynamic and fast paced environment • Proven record as a team player • Goal oriented in a manner that ensures work is comprehensively completed • Ability to work on own initiative within a flexible, co-operative, team structure Main Duties To support the administrative functions of the WWETB Human Resources Department in our Ardcavan office: • To carry out the duties of a Clerical Officer under the supervision of a designated line manager • To work as part of a team in delivering services • To assist in the implementation of organisational work activities and supporting line managers and colleagues • To be responsible for general administration and administrative efficiency of the assigned area. • To produce information that is accurate, reliable and available for departmental/organisational decision making • To keep such records appropriate to the post as may be required by the wider team and management • To ensure high quality customer service in dealing with the public/learners/staff etc. e.g. responding to queries and providing information effectively and efficiently • To draft relevant correspondence as required e.g. letters, emails, etc. • To carry out general clerical duties e.g. manual and electronic filing, photocopying, answering/making telephone calls, dealing with e-mails etc. • To provide cover for reception as required • To undertake such other work as may be assigned from time to time Salary Salary will be paid in accordance with such rates as may be authorised by the Minister for Education from time to time for Grade III positions. Entry point to this scale will be determined in accordance with Circulars issued by the Department of Education. Rate of remuneration may be adjusted from time to time in line with Government Policy. Annual Leave The annual leave allowance for the position of Clerical Officer is 22 days pro rata. This allowance is subject to the usual conditions regarding the granting of annual leave in WWETB, is based on a five-day week and is exclusive of the usual public holidays. Application Form Applications must be made on the official Clerical Officer Application Form and all sections must be completed in full. When completing the application form accuracy is essential as the information supplied in the form will play a central part in the selection process. Applications can be accessed via: https://www.wwetb.ie/about/organisation/human-resources/vacancies/ Shortlisting WWETB is an Equal Opportunities Employer. WWETB reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Shortlisting will be on the basis of information supplied on the Application Form and the likely number of vacancies to be filled. It is therefore in your own interest to provide a detailed and accurate account of your qualifications/experience on the application form. The shortlisting process will provide for the assessment of each applicant’s application form against predetermined criteria that reflect the skills and depth of experience considered to be essential for a position at this level. Canvassing will automatically disqualify. Interview Selection, from shortlisted candidates, shall be by means of a competition based on an interview conducted by WWETB. WWETB Core Values of Respect, Accountability, Learner Focus, Quality and Sustainability are the guiding principles of the organisation and underpin the competencies required to fulfil this role. The interview will be competency based and marks will be awarded under the following Core Competencies identified for the position of Clerical Officer Grade III: • Teamwork • Information Management/Processing • Delivery of results • Customer Service & Communication Skills • Specialist Knowledge, Expertise and Self Development • Drive & Commitment to Public Service Values These core competencies are assessed and awarded marks by demonstrating the following key skills sets: Teamwork • Shows respect for colleagues and co-workers • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate • Offers own ideas and perspectives • Understands own role in the team, making every effort to play his/her part Information Management/Processing • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and the rationale behind them • Keeps high quality records that are easy for others to understand • Draws appropriate conclusions from information • Suggests new ways of doing things better and more efficiently • Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level • Completes work in a timely manner • Adapts quickly to new ways of doing things • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes • Writes with correct grammar and spelling and draws reasonable conclusions from written instructions • Identifies and appreciates the urgency and importance of different tasks • Demonstrates initiative and flexibility in ensuring work is delivered • Is self-reliant and uses judgement on when to ask manager or colleagues for guidance Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs • Understands the steps or processes that customers must go through and can clearly explain these • Is respectful, courteous and professional, remaining composed, even in challenging circumstances • Can be firm when necessary and communicate with confidence and authority • Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform the role effectively, e.g., relevant technologies, IT systems, Spreadsheets, Microsoft Office, relevant policies etc. • Clearly understands the role, objectives and targets and how they fit into the work of the unit • Is committed to self-development and continuously seeks to improve personal performance Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service • Serves the Government and the people of Ireland • Is thorough and conscientious, even if work is routine • Is enthusiastic and resilient, persevering in the face of challenges and setbacks • Is personally honest and trustworthy • At all times, acts with integrity Additional Information Citizenship • Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of Member States of the European Union along with Iceland, Liechtenstein and Norway. • Swiss citizens under EU agreements may also apply. Health & Character • Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. • References will be sought. • Canvassing will disqualify. • Some posts require special security clearance. • In the event of potential conflicts of interest, candidates may not be considered for certain posts.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: - 2 years` experience in a customer service facing role is desirable • Excellent communication skills • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Customer Care Assistant
OVERVIEW McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance,Free parking, Free uniform including shoes, Employee monthly raffle, Employee discounts from top high street and online brands and much more.... Salary: Up to €13 per hour
