Receptionist
About Us: Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years, but our values remain the same. In partnership with Key Stakeholders, our main focus is on delivering more quality homes to more people and providing an outstanding Customer experience to our 27,000 residents. Working with Tuath Housing is different because we make a difference. We maintain and develop our team of dedicated, motivated, and authentic people through focused training and career development. Our People and Culture: Our employees benefit from a positive working culture, learning and development opportunities, and an extensive benefits package which includes: · 24 days annual leave · Attractive salaries commensurate with experience · Pension scheme, bike-to-work scheme and a wellness allowance · Career development opportunities and a study aids scheme · Access to an Employee Assistance Program · Flexible working and an excellent work-life balance package Tuath Housing are accredited with the Bronze Award from Investors for Diversity and are committed to promoting a diverse and respectful workplace reflective of all cultures, nationalities, backgrounds, genders, members of the LGBTQ+ community and people from traditionally marginalised backgrounds. We are committed to creating and maintaining a workplace where all colleagues can be their most authentic self. Tuath is committed to embedding environmental, social and governance (ESG) considerations into every aspect of the business, and to implementing a business plan that emphasises social responsibility throughout our operations. We strongly believe in the importance and value of working in partnership with our many stakeholders to deliver more homes to more people, creating communities across the country. By tracking Tuath’s ESG achievements, we can lead the way in making the affordable housing sector in Ireland more sustainable; and by having a positive environmental and social impact Tuath will also deliver better results to our residents, our employees, and the wider community. If you are driven to make a difference and believe that everybody needs a home, Tuath is waiting to hear from you. Job Summary: The Customer Care Coordinator deals with all aspects of customer care within the Housing Services team to provide support to the internal departments and regional offices, in a responsive, efficient and quality manner. The successful candidate will provide an excellent level of customer service over the phone, assisting with any issues which may arise. This is a great opportunity for customer service advisors to further develop their IT, administration, and customer service skills in a fast-paced environment. The suitable candidate will · Answer all telephone calls and deal with enquiries in the appropriate response times · Provide Best in Class customer service, provide clear solutions to customer queries, and handle queries and complaints in a professional, courteous and helpful manner. · Assist with general administrative duties including filing, processing invoices and taking meeting minutes. · Monitor and respond to webchats, answer telephone calls, deal with enquiries and share in the cover of reception duties in the absence of reception staff. · Use a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases and charts. · Organise and store computer-based information and maintain websites and internal databases. · Liaise with colleagues and external contacts to book travel, accommodation, conference facilities, couriers and lodgement handling. Requirements:
Health & Wellbeing Administrator
ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business. With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community. Position Description ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business. With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge, and feel connected to our purpose, colleagues, customers and community. The ESB Health and Wellbeing Function is seeking an administrative support team member for a temporary 12-month period. The successful candidate will assist in the day-to-day administrative operations of the Health and Wellbeing function in ESB. Key Responsibilities Salary €31,000 - €37,000 depending on experience
Sales Team Leader
The ideal candidate is a responsible, dependable, hands-on individual with a positive “can do” personality, and exceptional multitasking skills. The Team Leader is responsible for leading, motivating, and developing the Outbound Sales Team to ensure the efficient running of the call center, and exceeding sales targets. Main responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Human Resources Shared Services Administrator
We currently have an opportunity for a motivated and empathetic individual who is a proactive administrator. You will provide a positive experience to colleagues through a number of touchpoints in the colleague lifecycle. Working collaboratively with the wider Shared Services team, you will support the new colleague on-boarding process including offer and contract preparation, HRIS set up and maintenance, initiating pre-employment screening process and dealing with general queries via tier 0 and tier 1 via a ServiceNow platform. You will provide support in dealing with colleague contractual amendments and dealing with the leaver process. You will get involved in dealing with internal customer queries from both colleagues and leaders ensuring you give best practice advice and guidance. This is a key role where your responsibilities will be varied and will encompass aspects of Employee Relations, Pay and Reward, Induction and Recruitment and Learning and Development. You will be responsible for:
Data Administrator
Key Responsibilities and tasks General Safety Responsibilities: To act in a manner as to ensure the health, safety, welfare, environment and fire safety of yourself and others in the organisation as well as any clients and visitors.Ensure that you and any guests to any company premises understand emergency and evacuation arrangements.Ensure your working environment is maintained in a safe and tidy condition. To act proactively in identifying and any unsafe practices or safety risks in the organisation and reporting these through the appropriate channels.Ensure adherence to all relevant company and Go-Ahead group company policies and procedures.
Center Clerk
xplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She performs other tasks as requested. The center clerk completes a number of administrative tasks to help UPS provide a best-in-class service. This position is from Monday to Friday. Minimum 40 hours per week. This position is based in the UPS Dublin Cities facility, Unit 3 Mygan Park, Finglas, Dublin 11. Successful candidate’s duties will include to not be limited to: Auditing of driver vehicles Key entry Relabeling of packages Moving packages to customer counter Customer Queries Skill required for this role: Fluency in English is essential both written and verbal Good communications skills Strong organizational skills Computer skills Be self-motivated Work well within a team environment Work well under pressure
Naval Service Recruit - General Service
JOB DETAILS The Defence Forces are now accepting applications for General Service Recruit in the Naval Service. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Naval Service applicants must be at least 18 years old and under the age of 29 years of age on the closing date for applications. IMPORTANT NOTICE* It is the candidate's sole responsibility to enter their email address correctly when completing the application form. The candidate will receive an acknowledgement within 48 hours of submitting the online application. If a candidate does not receive an acknowledgement within the time, the candidate must inform Recruitment & competition section within 72 hours of applying by emailing recruitment@defenceforces.ie Candidates should be aware that some email providers filter @defenceforces.ie into junk/spam folder. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Operations Coordinator
HelpGrid is an on-demand BPO call center. The Outbound division specializes in abandoned cart recovery and welcome calls, helping online sellers recuperate thousands in sales. Our team is driven by integrity and endurance, each team member adheres to company procedures, policies, and expectations with positive professionalism.The Operations Coordinator will be an integral part of the team, managing all aspects of the day-to-day operations. This role oversees the Team Leads, Subject Matter Experts, and 40+ Sales Agents. We place a strong emphasis on our team members' well-being, which allows us to keep retention high and attrition low. The Operations Coordinator will be responsible for improving business processes and constantly increasing agents’ call efficiency. Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Service Assistant
Starting Salary: €26,000.00 per year About us Victoria Hall Management Ltd have more than 20 years’ experience in developing, building, operating and owning student accommodation in the UK and Europe. In 2016, we launched the student facing brand for Victoria Hall Management Ltd, Host – the HOme for STudents. What we do Welcoming. Happy. Helpful. We’re here to provide a stress-free living experience for students and see them get the most out of their experience while at university or college. We’re everything a good HOST should be. We’re caring, knowledgeable and trustworthy. We’re modern and easy going. We don’t make a fuss. We keep things simple. Get things sorted. And work hard behind the scenes to create a student home that is a calm, stress-free, fun place to be, free from the pressures and worries of the outside world. Exactly how a home should feel. Why work for us We think you’ll like being with us. We’re supportive and on your level. We strive to offer the best student experience in our market. And we work together to deliver nothing less than brilliance to our students, our investment partners and our university partners. We keep it casual, easy going, and fun. We’re a friendly and approachable bunch. We’re here to offer good advice and listen, when needed. We’re here for our staff every step of the way. No question is ever too big or too small. We value all input and contribution. And as a result of our people’s hard work and dedication, we’re proud to have won some awards. Not just for the quality accommodation and service we provide to our students, but we’ve also been awarded Investors in People accreditation. We recognise the importance and value of our people, and the incredible contributions they make to ensure a safe, friendly and comfortable environment for our students to live in. We lead, support and manage our people well for sustainable results. We think of ourselves as one big family, here to make our students feel at home, working together to show how great a true Host can be. REQUIREMENTS • Must be customer focused with experience of working in a customer focused environment • Must possess excellent organizational and communication skills with the ability to multitask • Cash handling experience desirable • The post holder will need to be computer literate with good knowledge Microsoft Office, emails and web searches. • Self-motivated and possessing the ability to work on own initiative as well as within a team • Ability to manage time effectively and independently. • Ability to meet deadlines and work under pressure effectively • Ability to demonstrate an objective, professional and calm approach when handling difficult situations • Willingness to be flexible at key times of the year, to offer a ‘can-do’ attitude to ensure the completion of what is required • An understanding of advertising, sales and marketing (both online and offline) with knowledge of the use of social media in the workplace MINIMUM STANDARDS OF PERFORMANCE To assist with the following operations: - 1. Management and Administration 1.1 To be trained and use according to the appropriate site’s processes the student portal for the purpose of monitoring bookings, payment, maintenance requests and any other communications when covering a scheme. 1.1. General Administration procedures – including photocopying, filing, post, etc. 1.2. Receiving and distribution of mail to individual flats for residents and to ensure security of registered and courier mail. To record deliveries for Victoria Hall and its residents and to sign off delivery notes. 1.3. Accounting for the collection of money from residents on a daily basis. This will include rent payments, office services and payments for other recoverable sundry items. 1.4. To assist with the maintenance of administration records for residents, to include the following: replacement keys, accurate resident and room lists. 1.5. To record maintenance problems when reported to Reception and to pass on the problem to the relevant party, whether it be Victoria Hall maintenance staff or external contractors with the assistance of the Assistant Manager. To keep a history of all reported problems from start to finish to ensure jobs are not outstanding. 1.6. Assisting in the regular inspections of all residential accommodation, throughout term time and at the end of contracts, including the communal areas and study bedrooms, for the purpose of verifying residents Health and Safety, checking for the misuse of facilities and for the maintenance of correct standards of cleanliness, hygiene and provision. To report all findings to the Assistant Manager. To maintain an administration record for findings and follow up as necessary. 1.7. To have knowledge of Computer packages including Windows and Microsoft office packages. To be able to use packages for letter writing, mail merge documents, spreadsheets using Excel etc. 1.8. To have general knowledge of door entry system and its software. Training will be provided. 1.9. To assist the Assistant Manager with the allocation of study bedrooms for the start of the new academic year. 1.10. Registration of new tenants at the start of the academic year and throughout the contract period. This will include the registration of residents, signing of Tenancy agreements, issuing of keys and fobs. 1.11. To assist with the planning of the summer period which will include the reservation and preparation of rooms for summer guests. 1.12. Not to allow entry to any unauthorised visitors. 1.13. Dealing with any property related issues in a timely manner, following up on any unresolved matters and engaging with other colleagues and Management when necessary. 1.14. To assist with the issuing of invoices for all monies owed, and chase arrears for non payments in accordance with Victoria Hall’s policy and procedures on debt recovery. 1.15. To assist with maximising non-core academic rental income by promoting summer business and exploring opportunities for additional sundry revenue. 1.16. Stationery and other stock checks, purchasing and control. 2. Customer Service 2.1. Dealing with day to day enquiries from residents and the public at Victoria Hall both face to face, by telephone and via online communication tools. To cope in busy situations and to be able to deal effectively with difficult customers. 2.2. Telephone answering, dealing with all enquiries and gaining a general understanding of the telephone system. 2.3. Providing a decisive and effective response to customer complaints, assisting in and resolving issues and escalating as appropriate. 2.4. Assisting all customers in a professional and courteous manner, communicating effectively both face to face and on the telephone, showing empathy and responding with urgency to customer requests. 2.5. Assist with the implementation of a Residence Life and events programme that will engage with residents and create positive living experiences for all living at the accommodation and enhance student satisfaction. 2.6. To have an awareness of student welfare issues and to keep the Property Manager and Assistant Manager informed of any matters that may arise in the accommodation relating to this. 2.7. Develop a culture of wanting to provide the best customer service within the accommodation, ensuring all staff know each and every student and develop a rapport with them to ensure a personal connection is made with each person. 2.8. Receiving and distribution of mail for residents. 3. Compliance and Accountability 3.1. To ensure statutory obligations and Company Policy relating to Privacy and Data Protection law are observed. 3.2. To ensure that Anti-Money Laundering documentation is collected from all residents within the accommodation and that all guidance is adhered to in order to ensure Victoria Hall complies with our obligations. 3.3. To be aware of statutory compliance and associated best practice for Health and Safety, ensuring all legal requirements and Victoria Hall directives or procedures are adhered to. Ensuring that all work undertaken in the accommodation meets the highest safety standards in line. 3.4. Assist with ensuring that a record of site operations and statutory testing is accurately maintained, this includes fire alarm tests, risk assessments, fire evacuations, water testing, and other site-specific health and safety activities. To understand and respond to all Health and Safety matters. 3.5. To ensure the accommodation is managed in accordance with the ANUK code of standards. 4. Teamwork 4.1. Working collaboratively to help support the overall operational team to deliver its business plan and broader objectives. 4.2. Working in a collegiate and supportive manner with colleagues, ensuring opportunities to share best practice are utilised. 4.3. Developing and maintaining productive working relationships with third party suppliers. 4.4. Embracing change, supporting the business and colleagues through the business transformation. 5. General Role Duties 5.1. To ensure that the site is secure at all times. Ensuring safe access to buildings at all times. 5.2. Dealing with inappropriate car parking on site and adjacent property. 5.3. To ensure all areas of the property are maintained to the highest standard. To walk the site daily and ensure that any issues are resolved quickly and to the highest standard. 5.4. Assisting with the marketing, sales and reservation of accommodation for residents, guests and visitors. Undertaking viewings of the property. 5.5. To actively embrace the Marketing Plan for the accommodation and ensure monthly targets are met to ensure that the scheme is 100% occupied each year.
Primary Care Administrator
Benefits:
