Jobs in Galway
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Job Summary Nua Healthcare Services is one of Ireland’s leading Care Providers. We provide Residential, Supported Living, Day Services and Community Outreach Services to both Children and Adults with a range of complex support requirements. Benefits of joining Nua Healthcare! If you are passionate about making a positive difference in people's lives and are looking for a rewarding career with opportunities for training and development, we would love to hear from you. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Trade Counter Sales Associate
Description Main Duties and Responsibilities: • Serving customers in the shop and answering the phones as quickly as possible. • Building strong working relationships with customers in order to understand their requirements. • Maximizing opportunities to upsell with each customer interaction. • Maintaining accuracy when receiving payment, all payments need to match screen value. • Where a discount / rounding-down is required and appropriate, the Manager will approve this in the system prior to payment being processed. • Procedures to be followed at all times regarding credit notes, no money to be refunded without a credit note completed in advance. • Completing ‘Specials’ orders for customers, contacting the suppliers, agreeing carriage, cost prices and delivery, and completing the sale on the ERP system. • Liaising with Transport and Security Coordinator prior to agreeing delivery schedule with customers. • Maintaining a well merchandised Store/Shop area, inform Supervisor or Manager in their absence when stock levels are getting low. • Ensuring all small deliveries delivered into the shop are stock receipted by security prior to being unpacked and put away. • Taking a turn to put away all the Central delivery, and assisting colleagues during their turn. • Assisting with cycle counting, strictly following the cycle counting procedures and participating in company stock takes. • Liaising with the Warehouse and Yard staff to help fulfil incoming orders. • Dealing with other requests to support the busy operation as and when required. • Following Company policies and procedures from an operational and health and safety perspective. General Duties and Responsibilities: • To act courteously and communicate effectively with customers, suppliers, personnel of James McMahon Ltd and other personnel encountered within your role • To foster and develop good customer and public relations at all times and to portray a professional image of the company • To report for work in a timely manner and to conduct work as scheduled to company and customer satisfaction • To work within the instructions and procedures of the Company’s systems as directed by your Manager or other management as appropriate. • To respond to requests quickly and produce the required work as quickly as possible • To conduct all duties in a constructive and productive manner aligned to the interests of the company and management • To act diligently and professionally in the interests of the Company • To demonstrate a willingness to promote the positive development of the business to all stakeholders of the business including customers but also extending to staff, contractors, visitors etc.
Yard and Warehouse Operative
Description McMahons are now seeking applications for the position of Yard/Warehouse Operative for their branch located in Galway. The Galway branch is a thriving builders providers branch with significant capacity to grow. The responsibilities of the successful candidate will include the following: · Off loading products and building materials being delivered to the site. · Picking customer orders and assisting with the loading of customer vehicles. · Loading trucks with products in advance of delivery to the customer. · Assisting to maintain the highest standards of housekeeping in the warehouse, yard and shop. · Working closely with all branch staff including transport and internal sales to ensure that the customers are serviced in an efficient and timely manner. · Assisting with the stock management at the branch including stock taking and cycle counting. · Dealing with other requests to support the operation of a busy branch as and when required. · Following company policies and procedures from an operational and health and safety perspective. The Person The following mix of experience and attributes will be required by the successful candidate: · Knowledge and experience of building materials would be advantageous. · Experience in a yard / warehouse environment and driving forklifts. · A full clean driving license is required. · Good communication and interpersonal skills. · A positive can-do attitude. · Be computer literate. If you are interested in this excellent opportunity, please forward your recent career details in the strictest confidence to The H.R. Department, James McMahon Ltd. Ashbourne Hall, Dock Road, Limerick or email hr@jmcmahon.com Job Type: Full-time Expected hours: 40 per week Other Benefits in McMahons: · Employee Referral Bonus · Employee Assistance Program · Annual Health Checks · Celebrating Life Events: New Home & Baby gifts · Paid Maternity Leave · Paid Paternity Leave · Annual Health Checks · 5 Year Milestone: Annual Leave Increases · 5 Year Milestone: Bonus & Recognition · Marriage Leave · Retirement Readiness Program · Contributory Company Pension · Death in Service Cover · Christmas Bonus · Employee Discounts · Employee Social Events Employee discount · On-site parking
Christmas Team
At Brown Thomas Arnotts, we’re reinventing the very essence of retail through innovation, creativity and a drive for positive change. We’re creating a luxury retail experience like no other in Ireland and we want you to be part of the magic this Christmas in Ireland’s most festive stores. If you’re passionate about exceeding expectations, creating memorable experiences and going above and beyond to help our customers find the perfect Christmas gifts, then we want to meet you! We are looking for team members to fill a range of exciting full and part time seasonal roles across our stores, distribution centre and customer services teams. We believe that a great customer experience starts with a great people experience, our seasonal team members will benefit from luxury sales training and highly competitive compensation, as well as support from our world-class Brown Thomas and Arnotts teams. To take part in this exciting opportunity you should have:
Sales Specialist
IKEA Plan & Order Point Galway are looking to welcome a Sales Specialist to our new store! Are you interested in sales and passionate about bringing creative visions to life? Join us in an exciting new opportunity at our new Planning & Order Point in Galway, where you’ll support customers in designing their dream kitchens and wardrobes. If you have a keen eye for detail and enjoy using innovative planning tools, we’d love to hear from you. WHAT WE OFFER • The Start Date of employment will be end of October/beginning of November 2026. • The starting salary for this role is €33,800 per annum, based on skills and experience. • 39 Hours working 5 days per week including day shift, evenings and alternate weekends. • We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs. • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers. • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans. • iBenefits – Rewards & discount portal. • Free healthy meal option, salad bar, fruit, and hot/cold drinks. ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/ WHAT YOU'LL NEED TO HAVE • You will be able to conduct sales discussions with ease. • Experience of working in a customer and commercial-oriented business, with an interest in people’s everyday life at home within their kitchen. • Capacity to take personal initiatives and respond well to changes, with the ability to both find solutions to complex problems and be able to communicate to the customer. • Skilled in using computer software. WHAT YOU’LL BE DOING ON THE DAY TO DAY • You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings. • Support increasing sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop. • Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer. • Support with responding to the customer emails, securing payments both in store and remotely. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better. • Shortlisted candidates will be requested to take a 15-20 minute prescreening call with a recruiter. • Final stage candidates will be invited to a virtual interview with the hiring manager to present a design task. Each co-worker will follow a structured training plan, including a period of Kitchen School training prior to store opening. This will involve travel to IKEA Dublin store for 2 weeks, Monday to Friday. This will be fully arranged and funded by IKEA. This ensures you are fully upskilled ahead of opening, with no personal expenses incurred. We understand not everyone will be selected, but we promise to keep you informed either way. For any advice or support, email beth.crombie@Ingka.ikea.com and I will be happy to help!
Store Assistant
IKEA Galway are looking for friendly, customer-focused Store Assistants to join their brand-new Planning & Order Point. Bring your energy to our small, fast‑paced store team, where no two days are the same! You’ll play a key role across the store, from welcoming customers and picking orders to operating checkouts and assisting customers on the shop floor with their questions. If you enjoy a role where you get to do it all, we want to hear from you! WHAT WE OFFER • Start Date: End of October/Beginning of November 2026. • Hourly rate of €15.70 per hour. • The available working hours are as follows; 18 hours, working 3-4 days per week, including some evenings and 3 out of 4 weekends. 24 hours, working 4 days per week, including some evenings and 3 out of 4 weekends. 39 hours, working 5 days per week, including some evenings and alternate weekends. • We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs. • 15% IKEA discount and discount portal helping you save £100s on high street retailers. • X4 Life Assurance, enhanced statutory pension contributions and interest free loans. ...as well so much more! Full list of benefits at https://www.ikea.com/gb/en/this-is-ikea/work-with-us/ WHAT YOU'LL NEED TO HAVE • You have a positive approach, love multi-tasking, and are enthusiastic about being part of the team and can work without supervision. • A customer first mindset and love the versatility of working in a different area each day, making the customer feel valued and supported in everything you do. • You are computer literate and able to work with technology. • You prioritise and organise your own work to make efficient use of the time available with great attention to detail. WHAT YOU'LL BE DOING DAY TO DAY • You provide an inspirational shopping experience for our customers working across various departments throughout the day, supporting customers to find the best solutions for their life at home. • You are excited about the range, curious to learn the stories behind the products and their design, keen to share this with our customers. • You support maximising sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better. • Shortlisted candidates will be invited to complete an on-demand video interview. • Candidates successful until this point will be invited by email to attend a live virtual interview with a member of the recruitment team. • Final stage candidates will be invited to the meet with members of the Galway project team for a final stage interview. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email Recruiter beth.crombie@ingka.ikea.com and I will be happy to help!
Research Finance Officer
Essential Qualifications and Skills • Degree (Level 8) in a relevant area. • Experience supporting research funding applications, financial administration, grant administration or project administration involving budget preparation, financial review or compliance processes. • Experience preparing, reviewing or analysing budgets. • Strong numerical and analytical skills. • Excellent organisational and communication skills. • Experience working with multiple stakeholders and deadlines. • Strong Excel and MS Office skills. Desirable Qualifications and Skills • Professional qualification in accountancy. • Experience within a higher education, research or innovation environment. • Knowledge of national and European research funding programmes. • Familiarity with research costing methodologies. • Awareness of State Aid principles and public funding requirements. • Experience using research management or finance systems. • Experience in designing or adapting user-focused tools (e.g. budget models, reporting templates, dashboards) to improve processes and support staff. Overview of the Role Atlantic Technological University (ATU) is seeking to appoint a Research Finance Pre-Award Officer to support the development of high-quality research funding applications by providing financial and budgetary expertise to academic and research staff. The post holder will prepare and review proposal budgets, advise on funder financial requirements, and coordinate the financial approval process for funding applications. Working closely with researchers, the Finance Office, Research Development Officers and other professional services departments, the role ensures that proposals are costed accurately and submitted in accordance with funder and institutional requirements. The post holder will also support the financial handover of successful projects to Finance and relevant post-award support teams. Catalysing Research and Innovation for Regional Prosperity: RISE@ATU ATU’s transformative and ambitious TU RISE programme (RISE@ATU) invests European Regional Development Funds to progress Ireland’s Smart Specialisation Strategy for Innovation (S3) in the Northern and Western region. RISE@ATU will advance institutional Research and Innovation (R&I) capacity while delivering tangible benefits to enterprises, empowering diverse beneficiaries, and ultimately fostering regional prosperity and cohesion. TU RISE is co-financed by the Government of Ireland and the European Union through the ERDF Southern, Eastern & Midland Regional Programme 2021-27 and the Northern & Western Regional Programme 2021-27. Duties • Support researchers in the development of budgets for national, European and other externally funded research and innovation proposals. • Prepare, review and validate project costings and budgets and interpret funding call financial requirements to support the development of accurate, compliant and competitive funding proposals. • Advise Principal Investigators and research teams on eligible costs, funding rules and budget preparation. • Work closely with the Finance Office to ensure proposals are costed in accordance with institutional financial policies and procedures. • Liaise with Research Development Officers and other professional services staff to support the preparation and submission of funding applications. • Coordinate the financial review and approval process for research funding proposals prior to submission. • Maintain accurate records of proposal budgets, approvals, submissions and funding outcomes. • Undertake a preliminary review of proposal eligibility and institutional compliance requirements and refer complex matters, including potential State Aid considerations, to appropriate colleagues for advice and resolution. • Develop and maintain budget templates, guidance materials and related documentation to support researchers. • Contribute to the delivery of training and information sessions on research costing, budgeting and funder financial requirements. • Support the research information systems (RIMS) and CRM platforms to track funding applications and project lifecycles. • Support the financial handover of successful projects to the Finance Office and relevant post-award support teams. • Contribute to the continuous improvement of research support processes, systems and procedures. • Undertake such other duties appropriate to the grade as may be assigned from time to time. Salary Salary Scale (€58,476 – 71,440) Candidates external to the sector may be appointed up to the 3rd Point (€61,569) of the Salary Scale in accordance with University Policy Hours of Work 35 hours per week
Support Worker
CORLANN – WEST REGION TEMPORARY FULL-TIME SUPPORT WORKER CRANNMÓR CHILDREN’S RESPITE SERVICE, GALWAY JOB REF: 104573 A panel may be formed from this competition from which future temporary and locum Support Worker vacancies in Children’s Services may be filled over the next 6 months. Location Crannmór Children’s Respite Children’s Services provides respite services to children up to 18 years of age who have a wide range of needs including those with autism, physical disability, medical needs and behavioural needs The Role: Support Workers provide a key-working supportive role to children. This role comprises of two main elements. Firstly the Support Worker is responsible for all aspects of personal care required by the individual child. This includes supporting children with their meals, personal hygiene and other related aspects of physical well-being, to the extent required by the individual. Secondly, a major focus of the Support Worker role is to assist and support the child through the development of Individual Plan’s and the achievement of associated outcomes, and critically, to support children in participating in the ordinary everyday life of the community through inclusive and creative thinking. Reporting/Responsible To: Senior Staff/Team Leader/ Children’s Services Co-ordinator/ Sector Manager Qualifications/Experience/Skills: • Candidates must have a good general education. A recognised qualification appropriate to the field of intellectual disability is an advantage. A QQI Level 5 or higher desirable. • Candidates must have a minimum of six months experience working in a healthcare or childcare setting. Experience working with people with an Intellectual Disability and behaviours that challenge is desirable. • A full clean manual Irish Driving Licence (Class B) is an essential requirement of this post. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance may be given towards this purpose of obtaining a class D1 licence. • Fluency in verbal and written English is an essential requirement of this post. • Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. Some basic IT skills are also essential. Working Hours: 78 hours per fortnight based on a 7-day/night duty roster. The successful candidates will be required to work a variety of shifts including weekends, public holidays, split duty hours, night duty and sleepover duty to meet service needs within the Children’s Services. Agreed allowances are paid in respect of hours of work as appropriate. The Corlann model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 23 days per annum. Remuneration: Department of Health Care Assistant (Disability Services) salary scale (01/06/2026) - €34,881 x 11 increments - €47,624 (Max) per annum. Long Service Increment €48,434 per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays, sleep-ins and night-duty when worked. Tenure: The post is temporary, full time and pensionable linked on a specific purpose basis to a permanent staff member’s leave. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Informal enquiries for the above post can be made to Ciara Donoghue Clarke, Children’s Service Coordinator 087 3999921 The closing date for receipt of all applications on-line is 5pm, Sunday 11th October 2026 Interviews will take place on week beginning 19th October Corlann is an equal opportunities employer .
Water Treatment/Network Operator
The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Water and Wastewater Operations team is responsible for the regional delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the treatment and network assets. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Regional Operations team is responsible for the regional delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the treatment and network assets. The Water Treatment Operator will have a remit over an assigned treatment plant, carrying out routine maintenance activities on assets in accordance with the task schedule. The Water Treatment Operator shall provide appropriate cover for other Operators as required. Out of hours working will be required and appropriate rates will apply. Please note that there will be a requirement to be located within a reasonable distance from the assigned work area in order to be able to respond to out of hours requirements in a timely manner. Main Duties and Responsibilities: • Support the operation of the water treatment processes, and carry out routine maintenance activities • Monitor and control the operation of the plant and treatment process to ensure clean, safe water is produced in compliance with regulations and that the plant is operated in accordance with best practice • Implement and follow all Standard Operating Procedures (SOPs) that are in effect at the plant and any such further or revised SOPs that may be introduced from time-to-time Uisce Eireann in the interests of properly operating and maintaining the plant in accordance with best practice • Monitor changes in Raw Water Quality and undertake routine Jar Tests so as to determine the optimal dosing of coagulant and flocculant chemicals for the proper operation of the plant in accordance with best practice. • Operate and maintain assigned assets as required including controlling and adjusting assets, inspecting and monitoring assets, testing and calibrating equipment, maintaining assets, replenishing consumables etc. • Conduct asset checks and inspections to ensure early identification and resolution of asset problems, raising work orders on Maximo where required. Use electronic equipment as assigned, such as handheld units, PCs, Lone Working App as required • Check, record and monitor all necessary quality parameters including manual checks at the various stages of the water treatment process as required. • Conduct daily indicative operational checks and analysis as required and reporting results through appropriate systems. • Monitor and respond to SCADA/telemetry alerts in accordance with standards and procedures and take appropriate corrective actions. • Support the implementation of process optimisation recommendations to improve treatment performance or to deliver efficiencies. • Promptly record and accurately report relevant information in relation to water treatment using the technology systems provided. • Check the operation of the instruments and when necessary, clean and re-fill with correct reagents to ensure continued proper operation. Report any malfunction or matter requiring more detailed investigation to the supervisor. • Check and record the levels and stocks of all chemicals and reagents. Report when stocks are low in a timely manner. • Accept and supervise the delivery into the plant of bulk chemicals. • Support in the operation of newly commissioned/upgraded assets as required including undertaking of relevant training. • Ensure compliance with work safety procedures and fully participate in any safety programme that may be implemented. Undertake duties in a safe manner and use such personal protective safety equipment or clothing on a daily basis as is suitable for the tasks • Monitor the plant CCTV system and report any untoward matter to the plant supervisor or plant security • Perform duties under the Safety, Health and Welfare at Work Act, including: Adhere to Construction Regulations including undertaking of duties assigned under the Regulations, as per Uisce Éireann policy Identify hazards and conduct site risk assessments in advance of work activities Apply safe work procedures and standard operating procedures Undertake all assigned health and safety training, including Safe Pass and, where relevant, Certified Construction Skills Use appropriate safety equipment and tools, including Personal Protective Equipment Where necessary, seek guidance from Team Lead on the carrying out of site risk assessments Control and record access to sites by other Uisce Éireann personnel and by external visitors and service providers Co-operate at site level with other Uisce Éireann personnel and with other service providers • Keep up to date with current best practice, legislative requirements and guidance documents in relation to drinking water treatment and production. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Carry out any other duties deemed necessary and / or required which your line manager may reasonably request in support of the proper and continual operation of the plant. Knowledge, Skills and Experience: • Secondary level education or equivalent work experience • Full, clean and valid Irish category B driving licence is minimum requirement. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points • We work better together - experience of working independently and as part of a team • Experience of using IT systems and a strong working knowledge of Microsoft Office e.g. Word & Excel • We keep each other safe - experience and understanding of working within a strong health & safety culture • Good basic knowledge of water and wastewater systems and practices is desirable • We aim high - strong problem-solving skills and drive to resolve issues promptly using initiative • Strong literacy skills • Certification in Water/Wastewater Treatment Plant Operations preferred • Water Services Training Group qualification preferred • Plumbing or Electrical skills or training desirable • Experience working within Water Industry and /or other Utilities preferred • Experience of working with automated control systems such as SCADA is desirable • Experience of working with control systems and the servicing and maintenance of instrumentation installed on plants to automatically monitor and control processes is desirable • With full training and risk assessment, the role holder must have the ability to work in environments that may attract vermin, be noisy and require use of ear defence, require you to manage and handle hazardous chemicals with all of the necessary protective equipment, enter confined spaces where trained to do so. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The O&M team is responsible for the national delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the water and wastewater treatment and network assets. The Regional O&M Team has a regional remit and is responsible for the regional operational management of water or wastewater treatment and network assets and the associated delivery of water/wastewater services through operational, maintenance and repair activities, while managing health and safety. The team is also responsible for the implementation of the regional operations, maintenance and repair plan that forms part of the national operations, maintenance and repair plan, contributing to the development, management, implementation and approval of same. Managing change and transformation activities is a key aspect of this team's responsibility particularly in the initial phases as the regional operations team splits into separate water and wastewater teams and ways of working are standardised. Reporting to the Water Network Operations Team Lead, the Water Network Operator has a remit over a geographical area and is responsible for supporting the operation of the water network assets to deliver a consistent customer service, carry out routine maintenance activities on the water network asset base. The Water Network Operator will be a key interface with the customer and will resolve issues first time where possible. Out of hours working will be required and appropriate overtime and standby rates will apply. Main Duties and Responsibilities: • Operate the water network (e.g. operating valves, service reservoirs, pipeline fittings, identifying bursts etc.) including operating secondary treatment points on the network to deliver a consistent customer service and carrying out routine maintenance activities on the water network assets (e.g. maintenance of valves, pumping stations, flushing mains etc.) • Regularly check the chemical dosing measures at pumping stations and other odour control activities and support Water Compliance and Sampling teams in operational sampling activity including new mains, burst repairs and failures and report on results of the analysis as required. • Inform the customer about issues and resolutions, investigate and follow up on escalated customer complaints/local representative in order to support the delivery of a consistent customer service and manage the risk associated with public health and compliance. • Support Customer teams including Key Account Managers and Customer Service with any customer issues/queries or where works impact customer service delivery in the area. • Represent Uisce Éireann in the field as the first responder. Advise customers on Uisce Éireann policies and codes of practice • Perform water infrastructure investigation and identify interventions on the network escalating as required to the Water Network Operations Team Lead • Operate valves in accordance with controlled valve procedure, in order to avoid adverse impacts on the network • Responsible for responding to alarms and carrying out investigations to deliver a consistent customer service • Support and participate in incident and emergency response as necessary, ensuring all health and safety standards are met • Actively investigate chamber covers for signs of damage • Escalate issues to the Water Network Operations Team Lead as necessary • Ensure data capture on issues that are relevant to the development of operational, maintenance and repair plans • Responsible for working to schedules and closing work orders to perform water network operations activities using the technology systems provided • Update relevant systems and report on customer’s issues / problems including task requests and GIS updates • Ensure all information is accurately reported and promptly recorded for audit purposes using the technology systems provided • Perform reactive investigations and raise work order requests for resolution, escalating to the Water Network Team Lead when necessary and providing adequate information for responding to customers • Responsible for undertaking administrative tasks, including the completion of timesheets, work orders, raising of purchase requests, H&S records and inventory management using the technology systems provided • Engage with internal and external stakeholders as required. For example: Landowners Local Authorities Relevant IW personnel Third parties/contractors • Responsible for issuing of permits to work/access/transfers to all relevant contractors within their area remit and ensure they follow all health and safety procedures • Responsible for monitoring readings from online monitors on the water network and at service reservoirs • Responsible for supporting with leakage detection to maintain service levels and liaising with the Leakage Detection team as required • Ensure that any damage caused to an asset, by a third party or otherwise, is captured and declared to the Water Network Operations Team Lead when required • Support in the undertaking of capital works on the network • Support in the operation of newly commissioned/upgraded assets as required by undertaking appropriate training and / or undertaking additional tasks • Participate in out of hours and standby working as required • Responsible for operating and maintaining Uisce Éireann vehicles and machinery, as required, in a responsible manner in line with all relevant Uisce Éireann vehicle, health, safety and security policies. Where the use of an Uisce Éireann vehicle is required, the following responsibilities will apply: Reporting of road traffic accidents and near misses involving Uisce Éireann vehicles Completing all required vehicle checks as set out by Uisce Éireann policies Recording and reporting any vehicle defects to the Water Network Operations Team Lead Ensure all health and safety procedures are adhered to including performing risk assessments, use of PPE etc. • Responsible for carrying out any other duties deemed necessary and / or required, which the Water Network Operations Team Lead may reasonably request General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Carry out any other duties deemed necessary and / or required which your line manager may reasonably request Knowledge, Skills and Experience: • Secondary level education or equivalent work experience • Full, clean and valid Irish category B driving licence is minimum requirement. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points). Additional Driving License categories an advantage • We keep each other safe - experience/understanding of working within a strong health & safety culture • Knowledge of the water network, infrastructure and operations is an advantage • Sound knowledge and experience of all skills required for water network infrastructure and operations preferred • A basic awareness or understanding of water networks and knowledge of water network processes is an advantage • Experience of using IT systems • We aim high - strong problem solving skills • We Deliver for Customers & Communities - strong customer service skills • With full training and risk assessment, the role holder must have the ability to work in an environment that is sometimes uncomfortable or potentially hazardous such as: working with hazardous chemicals; sewage; confined spaces; lone working; remote working; deep water; animals; vermin; noise; hand and arm vibration, etc. This involves successful completion of occupational health assessment confirming suitability to work in such environments • Literacy skills • Experience working within Water Services and/or other Utilities an advantage CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Higher Executive Officer: Internal Communications Executive
The Role - HEO Internal Communications Executive Working under the direction of the Head of Communications and Customer Relations, the purpose of this role is to manage the delivery of a high-impact internal communications plan that supports organisational performance, strengthens culture and enables the effective delivery of the HSA’s statutory mandate. The following is a non-exhaustive list of key accountabilities that are typically allocated, but are not limited to, the role: ■ Develop, implement and continuously review processes and procedures to support effective internal communication. ■ Work with senior management to deliver an organisation-wide internal communications plan that delivers key messages at key stages, to support the HSA’s Strategy Statement, Programmes of Work, Executive Team priorities, organisational culture, and public sector governance and accountability requirements. ■ Based on agreed priorities, translate organisational strategy, regulatory priorities and operational initiatives into clear, accessible and staff-relevant messaging. ■ Ensure internal communications reinforce the HSA’s vision and values. ■ Ensure strong coordination between the internal communications role, senior management and operational divisions. ■ Oversee and continuously improve the HSA’s internal communications channels, including: o Staff intranet (eXchange) o Webinars o Leadership updates and internal meetings o Internal publications and digital content ■ Ensure all content is clear, consistent, accessible and aligned with HSA brand and accessibility requirements. ■ Provide guidance and support to managers across the organisation in planning and delivering effective internal communications. ■ Build strong working relationships across divisions to ensure coordinated and aligned messaging. ■ Lead internal communications for key organisational initiatives, including: o Strategy development o Culture and engagement programmes o HR and wellbeing initiatives (in partnership with HR) o Organisational change and transformation programmes ■ Support as required the delivery of internal campaigns that drive awareness, engagement and behavioural change. ■ Monitor and evaluate the effectiveness of internal communications using feedback and performance data, where available. ■ Provide insights and recommendations to improve communication effectiveness and staff engagement. ■ Identify and implement new tools, platforms, and approaches to enhance internal communications effectiveness. ■ Promote best practice in internal communications across the organisation through guidance, templates, and training. ■ Support internal communications during incidents or critical events to ensure staff are informed in a timely and accurate manner. ■ Ensure alignment between internal and external messaging during high-profile or sensitive issues. Essential Requirements ■ A Level 7 qualification (or higher) in a relevant discipline. ■ A minimum of three years’ relevant experience in an internal communications role. ■ A track record of working with senior managers in delivering successful internal communications outcomes. ■ Excellent writing and editing skills with the ability to translate complex information into clear, accessible and engaging content. ■ Experience using internal communications channels and tools, including intranet, email, webinars, staff events or digital content platforms. Desirable Requirements ■ Experience supporting culture, engagement or organisational change initiatives. ■ Experience working in a public sector, regulatory or complex stakeholder environment. ■ Knowledge of accessibility, plain English and inclusive communications principles. Conditions of Service Tenure Appointment from this competition will be a full-time permanent Higher Executive Officer grade in the public service following successful completion of a nine-month probation period. Salary For persons paying Class A rate of PRSI contributions, the scale is as follows: €60,029 €61,785 €63,537 €65,286 €67,044 €68,792 €70,547 €73,077¹ €76,546² Long service increments may be payable after 3 (LSI-1) and 6 (LSI-2) years satisfactory service at the maximum of the scale. The starting salary will be at the minimum point of the scale and the rate of remuneration will not be subject to negotiation. Appointments arising from this competition are subject to Section 52, of the Safety, Health and Welfare at Work Act 2005 and any other Act for the time being in force relating to the Authority. Note: Different pay and conditions may apply if, immediately prior to appointment, the successful candidate is already a serving civil or public servant. The rate of remuneration may be adjusted from time to time in line with government pay policy. Successful candidates will be placed on a panel from which appointments will be made. Vacancies will be offered to candidates based on the order of merit from the interview process. Any panel formed as part of this campaign, will expire 12 months from its establishment. Probationary Period On appointment, the appointee will serve a 9 month probationary period. Prior to the end of this probationary period, a decision will be made on substantive appointment to the position. Location This role can be based in the Authority’s Dublin HQ or in one of the regional offices as may be agreed by the Authority and the candidate. The role will have a nationwide remit. The Authority reserves the right, at its discretion, to change the primary location to any other place within Ireland. Pension Abatement If the appointee has previously been employed in the Civil or Public Service and is in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during his/her re-employment that pension will be subject to abatement in accordance with the Public Service Pensions (Single Scheme and Other Provisions) Act 2012, (the 2012 Act). Pension Accrual A 40-year limit on total service that can be counted towards pension where a person has been a member of more than one pre-existing public service pension scheme (i.e., non-Single Scheme) as per the 2012 Act shall apply. The 40-year limit is provided for in the Public Service Pensions (Single Scheme and other Provisions) Act 2012. This may have implications for any appointee who has acquired pension rights in a previous public service employment. Early Retirement Schemes and Redundancy Schemes within the public sector Such schemes imposed certain conditions on those availing of these schemes in relation to employment later in the wider public service. The onus is on each applicant to ensure, that if they have availed of such a scheme, they are eligible to apply for this competition. Ill-Health Retirement Please note that where an individual has retired from a Civil/Public Service body on the grounds of ill-health his/her pension from that employment may be subject to review in accordance with the rules of ill-health retirement within the pension scheme of that employment. For further information in relation to the Single Public Service Pension Scheme please see the following website: www.singlepensionscheme.gov.ie The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract. Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment.
