HR Intern
At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.Viatris empowers people worldwide to live healthier at every stage of life.We do so via: Access – Providing high quality trusted medicines regardless of geography or circumstance;Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and Partnership – Leveraging our collective expertise to connect people to products and services. Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment. For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world. The Role & What You Will Be Doing The Human Relations Intern will provide administration support, with a particular emphasis on payroll, well-being initiatives, time attendance records (TMS), on-boarding and off boarding employees. Every day, we rise to the challenge to make a difference and here’s how the HR Intern role will make an impact:
Moo`d Ice Cream Parlour Assistant
We are recruiting a Moo`d Ice Cream Parlour Assistant to join our team. As Ice Cream Parlour Assistant, you will be responsible for the preparation of high quality hot and cold products and for ensuring customer satisfaction is the number one priority. You will prepare each customer order with great pride, passion and care and inspire customers through your knowledge and expertise of our fresh food offering. Your priority will be to demonstrate your passion for quality food, manage queues and maintain the highest standards in hygiene and food safety ensuring each customer receives an exceptional customer experience. Relevant Skills/Experience:
General Operative
BWG Foods are currently recruiting for the position of General Operative on a Permanent Part-Time basis in VC Galway. Duties include:
Shop Floor Assistant
Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: • Excellent communication skills; • Strong attention to detail, organised and flexible; • Ability to use own initiative and work as part of a team; Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based; • Process orders for various departments; • Merchandise and present the entire store to the highest standard at all times; • Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; • Implement correct labelling and stock rotation procedures; • Ensure deliveries are checked off in line with goods inwards procedures. • Keep the back-store tidy and packed away.
Office Administrator
We are a Galway-based, family-owned and managed company providing waste collection services across the domestic, commercial, industrial and building sectors. Our complete waste management service incorporates the collection and safe disposal of solid and liquid waste. The company employs over 80 team members and due to continued investment and expansion are now looking to recruit an experienced and professional Office Administrator to support our organisation. As a Office Administrator with our company, you will play a critical role in our operations. The Successful canditate will: The company has ambitious sustainability 2030 targets that are based on existing technology and realistic deployment. This deliverable strategy builds the foundations for the next phase of our long-term ambition of reaching net-zero emissions across our direct operations by no later than 2050. Highlights include: · 50% reduction in CO2 emissions · 20% increase in collection route efficiency · All cars and vans to be Electric Vehicles · Plant 50,000 trees to offset CO2 produced as a result of operations. · Buy 100% renewable electricity. · Develop our renewable energy capability (solar panels on roofs of offices)
Assistant Office Manager – Executive Officer
The Role: The key purpose of this role is to assist in fulfilling WSI’s mission of education and lifesaving activities by assisting in the management of the physical office and assets. While reporting to the Financial and Office Manager, The Executive Officer will also be called upon to manage projects, oversee other team members, and assist other team members and council members from time to time. This role requires the EO to work independently and proactively, demonstrating Initiative, ownership and follow through of all tasks within their responsibility. While prior public sector experience is not required, this role would be ideal for an experienced clerical officer looking for the next step in their career. Experience in collation of data for reports to various functions and management of databases would be a distinct advantage. Experience in pensions reporting and SAGE would also be advantageous. This role is based in the Galway Office. We are currently operating a blended working structure, with some days in office and some days from home. CONDITIONS OF SERVICE Terms of Appointment Appointment is subject to a six-month probationary period. If at any-time during this period, it appears that the appointee would not be suitable for final appointment the probation will be terminated. Reporting Structure The Assistant Office Manager will report to the Office Manager, and will manage the Office Administrator. Location WSI has a Hybrid Working Policy that allows you to apply to work remotely up to three days and in the office for a minimum of 2 days a week. Tenure: The role is offered on an initial three year fixed term contract. Remuneration: €35,687 - €58,251. This appointment will be made on the Executive Officer scale in line with current Government pay policy. Please note that if you are new to the public sector, you will commence on the first increment of the scale. Different remuneration and conditions may apply, if, immediately prior to appointment the appointee is already a serving Public Servant. Prior to taking up duty an appointee seconded to the post will be required to provide a comprehensive statement to WSI from his/her substantive employer confirming salary and pension details. Annual Leave The appointee will be entitled to 23 working days holidays in each year (in addition to the usual Public and Bank Holidays) to be taken at a time or times convenient to WSI. The appointee will be required to take annual leave for the period of the Christmas closure of WSI offices. Key Responsibilities: Tasks Include the following: (Please note this list is not definitive nor restrictive) • Management of all physical assets for Water Safety Ireland, including company vehicles and equipment, ensuring all assets are maintained and insured as necessary. • Oversight of maintenance of the office building. This includes monthly ordering of supplies, scheduling of cleaning and maintenance as well as ad hoc maintenance with service providers as required. • Negotiation with all service providers for the office and assets annually, to ensure current contracts are fit for purpose. • Liaising with insurers in relation to assets; annual negotiation and renewal of policies. • People Management: Line management of the Office Administrator, including assistance with relevant duties when necessary. • Database Management: the management of several databases, including data entry. • Project Management: management of the update and integration of several databases and operating systems, as well as other integrations in the future. • Day to day office management: To ensure that the public phone number of the office is monitored during business hours. • To attend all training. This may include training outside of normal working hours, and it may include training on site, at alternative locations or online training platforms. • Minimum required hours must be met each week, (currently 35). EO must accurately clock in and out for all attendance on the employee portal and adhere to all employee legislative and health and safety requirements. What Success looks like: The following Key Performance Indicators will be periodically measured to benchmark productivity and success in this role: · Successful management and delivery of key responsibilities · Demonstrating the key competencies relevant to this role, as specified below · To proactively review and update working calendar commitments to ensure that all agreed deadlines are consistently met. · To proactively reach out to relevant stakeholders in relation to calendar commitments to ensure that all agreed deadlines are consistently met. · Ensure all files, communication materials, and documentation relevant to role are clear concise and easily accessible to all relevant stakeholders. · Other KPIs as agreed between Financial Manager and Financial Officer Health and Safety · To report any health and safety issues clearly and promptly to all relevant stakeholders. · To attend all training. This may include training outside of normal working hours, and it may include training on site, at alternative locations or online training platforms. · To immediately attend to all accidents or incidents, ensuring that appropriately trained first aider is called if necessary and that all accidents and incidents are accurately and promptly reported to the Health and Safety Officer on the appropriate form. Customer Care · To be professional, courteous, and positive in all dealings with all stakeholders. · To deal with all customer queries, concerns or complaints in a prompt, courteous and professional manner. · To inform all relevant stakeholders of any customer complaints or concerns with a view to learning from the situation and preventing a recurrence. · To reflect the values of Water Safety Ireland and Public Service in every aspect of your role. Key Competencies this Role Requires: · People Management - A key competency of this role is People Management. This is demonstrated by: 1. Consulting and encouraging the full engagement of the team, encouraging open and constructive discussions around work issues. 2. Getting the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise Offering own ideas and perspectives. 3. Valuing and supporting the development of others and the team. 4. Encouraging and supporting new and more effective ways of working. 5. Dealing with tensions within the team in a constructive fashion. 6. Encouraging, listening to, and acting on feedback from the team to make improvements. 7. Actively sharing information, knowledge, and expertise to help the team to meet its objectives. · Analysis and Decision Making - A key competency of this role is the ability to analyse information and make appropriate decisions. This is demonstrated by: 1. Effectively dealing with a wide range of information sources, investigating all relevant issues. 2. Understanding the practical implication of information in relation to the broader context in which you work – procedures, divisional objectives etc. 3. Identifying and understanding key issues and trends. 4. Correctly extracting and interpreting numerical information, conducting accurate numerical calculations. 5. Drawing accurate conclusions & making balanced and fair recommendations backed up with evidence. · Delivery of Results - A key competency of the role is delivery of results. This is demonstrated by: 1. Taking ownership of tasks and being determined to see them through to a satisfactory conclusion. 2. Remaining logical and pragmatic in your approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. 3. Constructively challenging existing approaches to improve efficient customer service delivery. 4. Accurately estimating time parameters for projects, making contingencies to overcome obstacles. 5. Minimises errors, reviewing learning and ensuring remedies are in place. 6. Maximises the input of your team in ensuring effective delivery of results. 7. Ensuring proper service delivery procedures/protocols/reviews are in place and implemented, · Interpersonal and Communication Skills - A key competency of this role is demonstrating excellent interpersonal and communication skills. This is demonstrated by: 1. Modifying your communication approach to suit the needs of a situation or audience. 2. Actively listening to the views of others. 3. Liaising with other groups to gain co-operation. 4. Negotiating, where necessary, to reach a satisfactory outcome. 5. Maintaining a focus on dealing with customers in an effective, efficient, and respectful manner. 6. Being assertive and professional when dealing with challenging issues. 7. Expressing yourself in a clear and articulate manner when speaking and in writing. · Specialist Knowledge, Expertise and Self Development - A key competency of this role is demonstrating specialist knowledge, expertise, and self-development by: 1. Displaying high levels of skills and expertise in your own area and providing guidance to colleagues. 2. Having a clear understanding of the role, objectives, and targets and how they support the services delivered by WSI, and the ability to clearly communicate this to the team. 3. Leading by example, demonstrating the importance of development by setting time aside for development initiatives for yourself and for the team. · Drive and Commitment to Public Service Values- A key competency of this role is possessing the drive and commitment to Public Service Values. This is demonstrated by: 1. Remaining consistently committed to the cause of Water Safety and WSI’s mission. 2. Consistently striving to perform at a high level. 3. Demonstrating flexibility and openness to change. 4. Consistently ensuring that customer service is at the heart of your work and teamwork. 5. Remaining thorough and conscientious, even if work is routine. 6. Remaining enthusiastic and resilient, persevering in the face of challenges and setbacks. 7. Remaining honest and trustworthy. 8. Acting with Integrity at all times and encourages this in others. Person Specification Please note that this job description is not exhaustive or exclusive, and you may be called upon from time to time to perform tasks beyond the scope of this document, as dictated by the business needs.
Library Assistant
Main Purpose of Job The postholder will work as part of a team who provide a high quality, customer focused Library and IT support to a wide-ranging customer base. The postholder will provide 1st level support to staff and students both in person via the support desk located in the Library and online via email, ticket, chat and phone support, core elements of the services offered by the Library. The Library and IT Service Desk Team are the first point of contact for all Library and IT queries and all such queries must be dealt with in a timely and appropriate manner. Main Duties and Responsibilities · Assess and advise on issues raised by users relating to use of Library and IT resources and services in the University. · Provide first-level incident support for all services supported by the team. · Where appropriate log, refer or escalate issues and queries to Library and ISS divisions and other units within the university via a ticketing system thereby ensuring customer enquiries are satisfactorily resolved. · Provide an effective and efficient service to resolve Library and IT queries. · Contribute to the development of streamlining processes and procedures as required. · Act as user proxy and contributor on service improvement and development initiatives. · Contribute to testing of service developments, changes, and enhancements. · Provide advisory support across all services and act as an initial point of contact for users. · Participate in the continuous improvement process in place at the Library & IT Service Desk · Assist with library inductions and training sessions for students and new members of staff. · Participate in training and other personal development activities for on-going development of skills and knowledge. · Benchmark, record and collate statistical data as required. · Fulfil defined Service Requests and escalate to appropriate level if necessary. · Support the updating of the Library Website as required. · Undertake other routine organisational tasks related to the service. · Perform other duties as may be assigned by the University Librarian or designated supervisor. Special Features of the Post: The Library and IT Service desk position requires onsite working and is currently not suitable for hybrid or remote working. Library Assistants at the Library & IT Service desk work 35 hours per week (or pro-rata if part-time) over a varying roster system as follows: Term time (usually early September to December and January to mid-May): 6 Day Roster, that covers 9:00 – 20:00 Monday to Thursday; 9:00 – 18:00 on Friday; and 10:00 – 16:00 on Saturday. Outside term time: 5 Day Roster that covers 09:00 – 17:30 Please note: This job description reflects the core activities of the role, and as the University and the post holder develop, there will inevitably be changes in the emphasis of duties. It is expected that the post holder will recognise this and adopt a flexible approach to work and skills development. Requirements for the role: The successful candidate will demonstrate the eligibility requirements below in terms of qualification, skills and experience: Essential Skills and Experience · Passes in 5 subjects at Leaving Certificate level or equivalent, or a recognised post-Leaving Certificate administrative/office technology qualification. · At least 2 years’ relevant employment experience. · Experience of working with a variety of relevant computer software applications (e.g. Office 365, MS Team, Email, Canvas and Helpdesk systems) · Experience working in a customer service environment; providing support to users’ queries whether delivered in person, by phone, by email or other means. · Strong knowledge of personal computers and operating systems, mobile devices, and general computer software · Excellent interpersonal and communication skills · Excellent customer service skills · Problem solving experience · Excellent IT skills with proficiency in M/S Office suite · Written and Oral competence in Irish at B2 level (at least) on the Common European Framework of Reference for Language Learning (enclosed). Applicants, who have not previously satisfied this criterion on recruitment to their post, will be required to complete an Irish assessment. Essential Attributes · Understanding of, and focus on, customer needs with a commitment to continuous development and improvement of services. · Excellent attention to detail and ability to think logically. · Excellent inter-personal skills with a natural ability to empathise and a genuine desire to advise, guide and help all users of the library. Desirable · Experience in an academic/research library environment Salary: €30,446 - €48,156 per year
Operator/Operative
Uisce Éireann is Ireland’s national regulated water utility and is responsible for providing water and wastewater services throughout Ireland. Our mission is to ensure all our customers receive a clean, safe and reliable supply of drinking water and have their wastewater collected and safely returned to the environment. We will protect the health and well-being of the people of Ireland, protect the environment in all our activities and support Ireland’s social and economic growth through appropriate investment in water services. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Water and Wastewater Operations team is responsible for the regional delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the treatment and network assets. The Water/Wastewater Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule. The Water/Wastewater Network Operator has a remit over a geographical area and is responsible for supporting the operation of the water and wastewater network in order to deliver consistent customer service and carry out routine maintenance activities on the network asset base. The Water/Wastewater Network Operator will be a key interface with the customer and will resolve issues first time where possible. The Water/Wastewater Network Maintenance & Repair Operative has an area remit and is responsible for supporting the delivery of planned and reactive maintenance and repair activities across the water and wastewater network infrastructure in a safe manner. Out of hours working will be required and appropriate overtime and standby rates will apply. We are currently recruiting for Operators/Operatives in all counties to fill current vacancies and are also looking to add to our national panel for future vacancies. Applications will be considered for vacancies that arise in the next 12 months and all applications will be considered for the three roles above. Full job descriptions are provided below. Please note that there will be a requirement to be located within a reasonable distance from the assigned work area/asset in order to be able to respond to out of hours requirements in a timely manner. This is advertisement will remain open until futher notice. * Please be advised that successful candidates will be placed on the salary band based on their skills and experience with the starting position for this role being the minimum of €36,640. The Role: The Water/Wastewater Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule. The Water/Wastewater Treatment Operator shall provide appropriate cover for other Treatment Operators at any of the assigned Treatment Plants or assets as required. Out of hours working will be required and appropriate overtime and standby rates will apply. We are currently recruiting for Water/Wastewater Treatment Operators in the all counties to fill current vacancies and are also looking to add to our national panel for future vacancies.Applications will be considered for vacancies that arise in the next 12 months. Main Duties and Responsibilities:
Receptionist
Objective of the Role Reporting to the Front Office Manager, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times. Key Duties and Responsibilities
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: - 2 years` experience in a customer service facing role is desirable • Excellent communication skills • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
