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Customer Support Professional on behalf of BT

Concentrix
Swords, Dublin
Full-time
Permanent

Position: Customer Support Professional on behalf of BT Location: Swords, Dublin Working Hours: Shifts between 8am-10pm, Monday-Sunday Objectives: Support Professionals will handle technical customer inquiries in a courteous and professional manner while providing the highest level of customer service. They will be called upon to utilize various databases and develop analytical skills to resolve problems accurately in the most efficient manner while maintaining an excellent customer service level. Responsibilities: · Provide first class support within a busy call center environment to customers via telephone · Achieve and maintain call handling and quality based statistics · Effective use of the systems and tools available to the Support Centre · Track and document information regarding customers and their queries in call tracking database · Contribute to overall team performance, including support and assistance of other team members ·  Promote additional client services as required   Personal Success Profile: · Excellent Customer service skills, ideally with 1-year customer service experience · Excellent communication skills to include verbal, written and listening · Ability and willingness to solve problems and provide support · Flexibility to work various shifts from 8.00am – 10.00pm, 7 days a week · Experience in an environment where adherence to a schedule is of the utmost importance · Knowledge/understanding of internet, broadband etc. · Must be able to work in a high volume, fast paced, goal-oriented environment · Must have strong initiative, be positive and a quick learner with attention to detail · Ability to work independently and in a team environment · Resilient and calm with an ability to assist customers and drive brand loyalty · Ability to manage time wisely to meet call handle time and work with targets · Leaving certificate or equivalent   We offer you: The purpose of this job description is to provide a concise statement of the major responsibilities of this position in a standardised format. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.

24 days ago

Sausage Manufacturers/General Operatives

GRANBY LTD
North City, Dublin
€10.26 per hour
Full-time
Part-time

Job role:  Working Machines/Packaging/Labelling. Hours: Full time & Part time (Day Time Work Only). Working hours: 8am - 4.30pm. Requirements:

24 days ago

Experienced Administrative Professional

The Pod Factory
Navan, Meath
Full-time
Permanent

We are an exciting, growing, ‘up and coming’ modular building company with almost 20 years of construction experience! We are expanding our business and are recruiting for an experienced administrative professional to create processes and systems to enhance company operations. For our office support team we are looking for;

12 days ago

Chefs de Partie

Ballynahinch Castle
Galway
€25,000 - €30,000 per year
Full-time

Chefs de Partie Required at Ballynahinch Castle.   • Superb Package • New Kitchens • 40 Hour Week • No Split Shifts • 5 Weeks off. • Great Training & Progression Opportunities Building on years of progress and following a €500k refit of our kitchens Ballynahinch Castle is now entering a new and exciting phase in food. Led by inspirational Head Chef Pete Durkan, the team in the kitchens at Ballynahinch Castle benefit from working closely together, pooling their experience and creativity to produce some of the finest food in the country. The ingredients are at the heart of this exciting kitchen. There is a shared passion for exploiting the larder of Connemara with all the unique and exceptional quality produce it has to offer. Drawing on the natural landscape using foraged seaweeds, prime organic lamb and spectacularly fresh fish the kitchen team enjoy building dishes from the seasonal ingredients available in this special region. Wild Atlantic Salmon from our own river, golden chanterelles from our woods, heather fed Connemara Lamb, wild samphire and dilisk seaweeds. This spring, Chef Pete Durkan and Head Gardener Cian Cunniffe are planting our new kitchen Garden and greenhouse to ensure a year-round supply of our own greens and vegetables which, together with our estate reared pigs and local artisan producers allows the kitchen experiment in ways chefs only dream of. We offer an exceptional working environment, no split shifts, normal working weeks with properly rewarded hours, development opportunities, work in new kitchens with state-of-the-art equipment as well as competitive rates of pay & benefits.

17 days ago

Vodafone Field Sales Representative

SalesSense International
Nationwide
€19,250 per year
Full-time
Permanent

The successful Candidate will operate as a Sales Executive for the residential market (B2C) on behalf of Vodafone in a defined geographical area selling television packages, fixed lines & broadband to homes. You will play an essential part in the growth of our business whilst representing one of the most recognisable brands in the world. You will be required to deliver results in line with individual, team and overall business objectives. This is a full-time position, Mon – Fri. Full, paid, classroom style training is provided for the successful candidate. Many of our most successful sales representatives have come from a variety of different backgrounds, not just sales, which is why we hire for attitude and train for success. If you are a self-starter with a great attitude and the determination to create your own success story, then you will excel in this role with the guidance and award winning training offered by SalesSense. Positions available Nationwide. Benefits

12 days ago

Apprentice Aircraft Engineer

CityJet
Swords, Dublin
Apprenticeship
Full-time

The CityJet Apprenticeship is a 4-year programme in conjunction with SOLAS and DIT which will allow successful apprentices to become fully qualified aircraft engineers once they have completed all phases. The apprenticeship is due to commence in September 2019. The programme consists of five phases of training, both on the job with CityJet and off-the job in Solas Shannon or DIT Bolton Street. Essential Criteria How do I apply for the apprenticeship with CityJet? Send your CV to the company before the 31st of May.  Successful candidates will then be required to complete an aptitude test online. Successful candidates will then be interviewed by the company. The interview will consist of technical/practical and competency-based interview questions. The candidate will also be required to complete some more aptitude tests. Successful candidates will be offered a place on the CityJet apprenticeship subject to meeting all the above requirements. Apprenticeships will be due to commence in September 2019.

9 days ago

Customer Service Representative

Hannon Logistics
Coldwinters, Dublin
Full-time

The Customer Service Representative team supports our customers by providing prompt resolution of customer service queries. The day to day role involves liaising with customers, mainly via phone and using problem solving skills to handle customer queries. Experience working in a logistics company is preferred. Hours: 8.30 - 16.30 Days: Sunday - Thursday.

5 days ago

Food & Beverage Associates - Dublin Airport

HMSHost Ireland Ltd
Dublin
Full-time

HMSHost is world renowned for creating innovative concession plans in travel venues such as airports, train stations and highways. The company has won international recognition for its original concepts, creative store designs and outstanding customer service! A wholly owned subsidiary of Autogrill spa, HMSHost and the rest of the Autogrill group are recognised leaders in retail, food and beverage concessions and serving people on the move. We currently have the opportunity for a number of full time food and beverage associates to join our team based in Dublin Airport to help us achieve our vision of all our guests - ''Feeling Good On The Move" What we are looking for: If you are interested - please do not hesitate - apply!

9 days ago

General Operatives (Cleaning & Security)

Swissport
Dublin
Part-time
Permanent

Swissport are currently recruiting for Aircraft Services Operative (Cleaning & Security) based in Dublin Airport. The starting rate is €10.15 per hour increasing to €11.44 after successful completion of training programme.  and you will be guaranteed a minimum of 20 hours per week with overtime readily available.You must be able to obtain an Airport Airside ID - by providing a full 5 year background check and Police clearance. Job Summary Cleaning Agents provide a variety of professional cleaning services to ensure aircraft are well presented on both the interior and exterior. This includes (but not be limited) to performing a range of interior and exterior cleaning as contacted by the airline. Other duties may include cleaning office or retail facilities and the operation of specialist ground servicing equipment. Benefits Include; Equal Employment Opportunity Statement Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

26 days ago

Ground Ops Controller - Shannon Airport

Westair Aviation
Shannon, Clare
Full-time
Permanent

Westair Aviation Ltd. has a vacancy for a Full Time Ground Operations Controller. Duties include:

6 days ago
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