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Candidate & Customer Success Representative

TTM Healthcare SolutionsEnnis, Clare

TTM Healthcare Solutions is a world-class, Irish-owned recruitment company with offices in Ennis and Manchester. We have a team of 160 professionals which is continuing to grow who serve the Irish and UK markets, and recruit internationally into the UK - within both the permanent and temporary sectors. TTM isn't just a company, it's an attitude, a mind-set, an energy, and a force that connects us as people and drives every team member towards growing and realising their own potential. For those reasons we won the ERF Recruitment Industry Awards 2022, Recruitment Agency of the Year. We are looking for a dedicated Candidate & Customer Success Representative to join our dynamic healthcare recruitment team. This role plays a crucial part in ensuring the smooth execution of daily operations, from candidate placement to ongoing engagement and satisfaction. This role will be based in our Ennis HQ for a fixed term period of 6 months. Responsibilities: Candidate Placement & Management: ● Monitor client shift requests and translate them to shift bookings utilising our shift fulfilment technology. This can include managing ad-hoc shift requests as well as weekly/monthly rosters. ● Manage candidates' bookings, process shift cancellations and find replacements to reduce the impact on fulfilment. ● Proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work. ● Keep candidates' records up to date in all systems following the standard operating procedures. ● Work with candidates to maximise availability utilisation and improve overall candidate experience and utilisation. ● Work closely with the onboarding team to ensure new hires are utilised and booked into shifts. ● Proactively engage with candidates who have no future bookings or availability submitted. ● Collaborate with consultants to address any candidate concerns or challenges. Client Communication & Management: ● Liaise with healthcare organizations to acknowledge all shifts request providing timely updates on shift requests and filled rosters. ● Liaise with healthcare organisations to provide updates on booking cancellations as well as confirmed candidate replacements. ● Collaborate with consultants to address any client concerns or challenges. So… What makes us different? Why just have a job when you can have an experience? Why settle for a career when there's an exciting journey ahead? Bringing cutting edge, creative practices, our goal is to make a positive impact on everyone who works with us. We're here to share world-class employee experiences - so every day we create, innovate and collaborate. And if it's not fun, we're not doing it right! We reward high performance - 75% of our Leadership Team have been promoted from within our company. Realising and unleashing the potential within ensures our tribe of people are the linchpin to our success. Alongside highly competitive base salaries and market leading commission structure we also offer the following: Wellbeing - Up to 27 days' annual leave, with additional leave for those with 5+ and 10+ years' service. Plus, an additional day off for our birthday! We also have an active Sports and Social Club, from team building events, pizza days and Tapa’s Thursday! Reward - We offer a joint-contribution pension scheme. Also, we celebrate success through monthly Fun Fridays and annual events! Health - Fully subsidised Healthcare scheme along with a suite of programmes across our wellness & diversity platform. Learning & Development - We tailor and develop specific training plans for your career progression. Access to World Class Sales Training Family - We also contribute to Paternity & Maternity leave.

1 day agoPermanentTemporary

Health Check Coordinator

RandoxUnited Kingdom

Health Check Coordinator - Doncaster - (Job Ref: 24/OODN) We are looking for individuals to carry out health check appointments in the Doncaster area on a fixed-term contract of 1 year. You may be called upon for this role any day of the week, between the hours of 8am-7pm, these will be given to you in advance. The health checks take place in community centers within the Randox Health Doncaster clinic (located on the high street). The appointments will consist of taking personal measurements, such as weight, height, hip, along with a finger prick blood test for cholesterol and logging these on to the relevant computer systems (Health Diagnostics software). Full training will be given for the role and no prior experience is needed. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Disclosure and Barring Service check. The role:

2 days agoTemporary

HR Student Placement Programme

Dawn FarmsNaas, Kildare

Role Purpose Our HR Student will be to joining as part of our Human Resources Department to be base in our HQ Offices in Naas, Co. Kildare . The main activity within this role is to provide administrative support within the HR department and take responsibility for specific projects. Role Responsibilities & Duties Recruitment

2 days agoTemporary

Personal Secretary

Northern Ireland WaterWestland House, Belfast, Antrim£28,441 - £34,761 per annum

Please refer to Candidate Brief for full details of this role. PLEASE NOTE: The REFERENCE SECTION of the on-line Application Form is a mandatory section.

3 days agoPermanentTemporary

Digital Training / ICT Support Officer

Choice HousingIreland£31,025- £37,231

Digital Training / ICT Support Officer 37 Hours Fixed-term contract of 12 months with possibility of becoming permanent Salary Scale: £31,025- £37,231 Job Reference: DTSO/9922/0424 Choice is seeking to recruit a Digital Training / ICT Support Officer to play a pivotal role in ensuring smooth implementation and utilisation of various digital applications and systems within the organisation. This individual will be responsible for providing comprehensive end-user training, support, and guidance to maximise user adoption and proficiency in utilising these tools effectively. It is expected that this role will provide expert level support within the Service Delivery team. It is anticipated that this role will be flexible to best allocate time in line with demands of the organisation. Our employees have access to a range of benefits:- Please be advised that failure to clearly state or reflect the essential criteria in your CV may result in your application not being shortlisted. If you have any disability which prevents you from completing the online application form, please contact me to discuss what further assistance you require. Completed application forms should be returned by 5pm, Monday 29th April 2024. If you have not been contacted further in writing on or before Monday 27th May 2024 you will not have been short-listed for interview. ​​​​​​​ *If shortlisted you will be sent an email inviting you for interview, please check the email address you have provided on the application and also your junk mail folder Similar role titles may include: Technical Trainer, Digital Training Specialist, ICT Service Desk Technician, System Administration Coordinator, ICT Digital Adoption, Service Delivery Officer ​​​​​​​

3 days agoPermanentTemporary

Floating Support Worker

MACS Supporting Children Young PeopleDownpatrick, Lisburn And Newry, Antrim£23,620 per annum and pension 4% of salary

Could you assist young people to build the skills and confidence to find, set up and maintain their own homes in the community? MACS Floating Support Service supports young people aged 16-25 in the community who are homeless, at risk of homelessness or need help maintaining their tenancy. Floating Support Workers support on average 15 young people who receive individualised support based on support planning ongoing assessment/review and keeping safe were appropriate. Please see attached Job Description and Person specification for essential skills and knowledge required for the post and click APPLY to submit your application. Posts Available : Full Time, Permanent posts (Downpatrick, Lisburn and Newry); x1 Full Time, Fixed Term (until Jan 25) (Belfast);  x1 Part Time (28 hours), Permanent (Newry); x1 Part Time (21 hours), Permanent (Downpatrick); x1 Job Share (17.5 hours), Permanent (Belfast). Salary: £23,620 per annum (pro rata for part time) Benefits:  MACS Pension contribution of 4% of salary; up to 41 days annual leave (pro rata and including bank holidays); enhanced paid leave for Sick, Maternity and Carers leave; paid training days per year; Flexible and Hybrid working options available. Closing Date : Friday 26th April 2024 at 09.30am. See attached Recruitment Guidance notes and Why Work For MACS with more information, or email hr@macsni.org if you have any further queries. MACS is committed to equality of opportunity and to selection on merit and all offers of employment are subject to an Access NI Disclosure Check.

3 days agoFull-timePart-time

IT Systems Officer Year Contract

Special EU Programmes BodyBelfast, Antrim£32,880 - £34,011

To provide an IT service to Special EU Programmes Body to ensure all areas related to IT service provision are operating efficiently and effectively. To assist with IT systems and application L2 and L3 support to approx. 100 users who are working in a hybrid pattern (Office and Remote).

3 days agoTemporary

Trainer Assessor, Joinery NIPS

MetBelfast, Antrim£40,221 - £43,421 per annum (Band 7) (Pro-rata)

Temporary, 1 Year Fixed Term with the possibility of extension 21.6 hours per week (delivery over 3 days) The primary location for this post is Hydebank Wood College. The post holder may be required to work in any of the NI prison / secure unit locations where Belfast Met deliver services. These Locations include HMP Maghaberry, HMP Magilligan or any associated or college site. Job purpose: The post holder will provide a high-quality instruction, technical training delivery within a specific area of responsibility to achieve learner success. Providing educational guidance and learning support in relation to the respective vocational course they are responsible for. The post holder will observe and assess candidates underpinning knowledge in relation to work based qualifications in specific courses.

3 days agoPart-timeTemporary

Customer Engagement Officer

TBL InternationalBelfast, Antrim£28,750 p.a

We are happy to announce that due to an internal secondment we are recruiting for a fixed term Customer Engagement Officer to join our crew for 1 year. This position plays a pivotal role within our communications team and is a key touchpoint for customer engagement across the business. With responsibility for managing all customer requests, queries, complaints and comments across multiple channels, this role will always deliver an excellent standard of professionalism and customer service. Supported by the Customer Engagement Crew and wider team this role will include interacting with our guests via our customer service system, including telephone, email and webchat. The role will be primarily Monday – Friday but will need to cover one weekend in four. A robust benefits package at Titanic Belfast includes generous incremental holiday allowances and company sick pay scheme, employee assistance programme, counselling, access to a Private GP service and a range of benefits and discounts with High Street and selected local partner organisations.

3 days agoTemporary

Recycling Operative - Job Start Programme

USELAntrim

Job Title: Recycling Operative- Job Start Programme Location: Head Office, 182-188 Cambrai Street, Belfast, BT13 3JH Responsible To: Circular Economy Manager Objective: Working efficiently to maximise the number of mattresses/confidential waste bags recycled daily Hours: 25 hours per week Contract: Fixed Term for up to 6 months Salary: £6.40 - £11.44 per hour depending on age

3 days agoTemporary
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