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Sort by: relevance | dateRHM-- - Clinical Specialist Dietitian, Paediatric Diabetes
Clinical Specialist Dietitian, Paediatric Diabetes RHM-04-2024-113 Regional Hospital Mullingar Location of Post: There is currently one permanent, whole-time post available in the Nutrition and Dietetic Department, Regional Hospital Mullingar. A panel may be formed for Clinical Specialist Dietitian, Paediatric Diabetesfrom which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Purpose of Post: · To provide a lead role to the paediatric Diabetes team in the Regional Hospital Mullingar and provide a dietetic service to paediatric Diabetes, including the insulin pump service. · To manage and deliver a caseload providing expert dietetic input to paediatric Diabetes, both inpatients and outpatients. · Act as a local resource and provide expert opinion, advice and guidance to dietetic colleagues and other healthcare professionals. · To work with other colleagues nationally to support standardised care. · To provide training, development and feedback for dietetic staff to enable competence in Diabetes dietetic care. · The provide commitment to education and research in addition to clinical practice. · Participate in the development of the strategic direction of the Nutrition & Dietetic service in conjunction with the dietitian manager and relevant agencies and stakeholders in line with National Clinical Care Programmes. · To promote and ensure clinical effectiveness of dietitians working in paediatric diabetes through performance management, supervision, education, audit and research. · To participate in audit and research and to share results with dietetic and medical colleagues both nationally and locally. · In conjunction with the dietitian manager, develop local policies and care pathways within diabetes. Informal Enquiries Name: Gráinne Flanagan Position: Dietitian Manager Email: grainne.flanagan@hse.ie Telephone: 044 9394285 HR Point of Contact: DMHG is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Name: Ally O'Reilly Email: Ally.OReilly@hse.ie Telephone: +353 876771603 Eligibility Criteria Candidates must have at the latest date for receipt of applications for the post:- 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: Candidates must on the closing date: 1. Statutory Registration, Professional Qualifications, Experience, etc. (a) Candidates for appointment must: (i) Be registered, or be eligible for registration, as a Dietitian by the Dietitians Registration Board at CORU. And (ii) Have 5 years full time (or equivalent) years post qualification dietetic experience of which 4 years full time (or equivalent) must be consecutive in the required area of specialism. And (iii) Be able to demonstrate a proven record of clinical excellence in the specialism And (iv) Professional Development and Practice Candidates must demonstrate evidence of continuing professional development relevant to the required area of specialism, in the form of post-graduate qualifications or relevant courses. And Candidates must demonstrate achievement in the areas of clinical audit, quality improvement initiatives, practice development, teaching and research. And (v) Candidates must have the requisite knowledge and ability (including a high standard of suitability, management, leadership and professional ability) for the proper discharge of the duties of the office. And (vi) Provide proof of Statutory Registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU before a contract of employment can be issued. 2. Annual Registration: i) On appointment practitioners must maintain annual registration on Dietitians Register maintained by the Dietitians Registration Board at CORU. And ii) Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specfics: · Periods of Adaptation that may be required for CORU registration may not be facilitated. · Candidates must provide evidence of completion of the ‘Recognition’ phase with CORU. · Demonstrate depth and breadth of clinical dietetic experience in the specialist area of diabetes in paediatrics. · Completion of/ commitment to undertaking Behavioural Change Training · Please demonstrate your experience in the following areas: 1 . Facilitation 2. Group education 3. Ability to lead on projects 4. Service improvements 5. Delivery of quality initiatives
MRHP-- - Senior Dietitian, Nutritional Support
Senior Dietitian - Nutritional Support MRHP-04-2024-111 Midland Regional Hospital Portlaoise Location of Post: Midland Regional Hospital Portlaoise There is currently one permanent , full-time vacancy available in the Department of Nutrition & Dietetics in the Midland Regional Hospital Portlaoise. A panel may be created from this campaign for the post of a Senior Dietitian which current and future, permanent and specified purpose vacancies of full-time or part-time duration may be filled. A panel will be formed for the following clinical areas arising from this campaign: Informal Enquiries: Judy Ennis Dietitian Manager Midland Regional Hospital Portlaoise Email: judy.ennis@hse.ie Tel: 057 869 6258 HR Point of Contact: DMHG is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: William Wang HR Recruitment Officer Dublin Midlands Hospital Group Email: william.wang@hse.ie Tel: 087 325 1532 Purpose of the Post: To work and function as an efficient and effective member of the Nutrition and Dietetic team and the relevant multi-disciplinary teams in the areas of assignment, with the aim of providing optimum nutrition and dietetic care to clients under the care of the dietitian. Eligibility Criteria, Qualifications and / or Experience: 1. Statutory Registration, Professional Qualifications, Experience, etc. (a) Candidates must have at the latest date for receipt of applications for the post: - (i) Be registered, or be eligible for registration, as a Dietitian by the Dietitians Registration Board at CORU. AND (ii) Have 3 years full time (or an aggregate of 3 years full time) post qualification experience. AND (iii) Candidates must have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND (iv) Provide proof of Statutory Registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU before a contract of employment can be issued. 2. Annual Registration (i) On appointment practitioners must maintain annual registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU. AND (ii) Practitioners confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character.
Administrator
ABOUT THE ROLE -
Senior Facilities Attendant
THE COMPETITION Clare County Council is currently inviting applications from suitably qualified persons for the above competition. Clare County Council will, following the interview process, form a panel for the post of Senior Facilities Attendant from which future relevant vacancies may be filled subject to sanction approval from the Department of Housing, Local Government and Heritage. Positions will be offered in order of merit as per the panel. This panel will exist for 12 months and may be extended for a further period of 6-12 months at the discretion of the Chief Executive. JOB DESCRIPTION The Senior Facilities Attendant will ensure that the buildings (and their surrounding sites ) within the remit of the Facilities Team are maintained and presented to a high standard, with a key focus on cleanliness and orderliness of all operational areas and ongoing identification of maintenance and health and safety issues for resolution. The Senior Facilities Attendant will ensure that the buildings meet the needs of all staff, elected members and customers and be a driving force in fault resolution and responding to all issues raised to ensure that they are dealt with in a timely manner. ESSENTIAL SKILLS & EXPERIENCE FOR THE ROLE The ideal candidate for the position shall: 1. Have more than five years experience in a Facilities management or Facilities attendant role. 2. Will have a knowledge and prior experience of the operational functionality of buildings and how to identify and resolve basic maintenance issues, that can be resolved without engaging specialist contractors. 3. Will have a keen eye for detail and an understanding of the importance of high standards of presentation, security, cleanliness and general appearance of the properties in question. 4. Will have experience of using IT systems including Microsoft products, email and computerised Building maintenance and Management Systems such as Flex, etc 5. Have experience in the area of post-room management (including registered post) and oversight to include delivery control to other corporate buildings 6. Have experience of managing and motivating staff 7. Be capable of showing initiative and organising work schedules and staff DUTIES The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require. The duties will include but will not be limited to the following: • Line Manager for the Facilities Attendants under the Facilities Department, performing both a Supervisory and Auditory role in overseeing the day-to day tasks of all Facilities Attendants. Coordinate rostering, time sheets and annual leave of Facilities Attendants to ensure adequate cover for all buildings under their remit. • To ensure compliance with the Occupational Health and Safety Management System in operation in Clare County Council and to fully participate in any safety programme that may be implemented, including having input into completion of risk assessments. To wear any PPE, safety equipment/uniform supplied. • Day-to-day Site co-ordination of all activities including Event Management, Waste Management, Deliveries, Cleaning contractors and the in-house Postal / Porterage Service. • Management of Access Control Systems to ensure timely issuance of Access Cards, in particular for new staff. Responsibility for the daily access integrity of the building which may include the custody of keys and upkeep of Key issue Sheets. • Dealing with issues identified through Computerised Maintenance Helpdesk for Staff and supporting the Building Management System (incorporating the ICR / PAR Register) by organising solutions and by monitoring and updating the Council’s Computerised Maintenance Management System. • To monitor and organise car parking areas and maintenance of the Corporate Grounds and to ensure that at all times the grounds are safe and litter free. • Ensuring daily checks on all meeting rooms for presentation, layouts, seating, waste management clutter etc, thus ensuring high standards of presentation in all buildings under their remit. To carry out inspections on all communal areas including toilets/changing facilities to ensure high standards of hygiene and cleanliness and carry out any works that may be required. To ensure any spillages, etc are dealt with promptly. Liaising with all relevant Service Providers to ensure a high level of service. • Ensuring the Council Chamber, Boardroom and the Annex to the Council Chamber are presented in excellent condition for all large meetings and that all tea/ coffee and related services are provided. • Co-ordination of large events, including public consultation events, presentations and exhibitions organised by Corporate Services / other Directorates that may be in atrium, council chamber or other areas. • Assist in conducting ongoing Audits to maintain high standards and progressing work orders where issues are identified. • Organising procurement of regular supplies and materials, including use of Low Value Purchase Card • Supporting the Facilities Manager in delivering Facilities Projects such as Internal Fit-outs, Staff Relocation and New Arrivals. • Dealing with unexpected issues promptly, with escalation as necessary to the Facilities Manager • Assist the Records Management Team in Corporate Services in re-location of file boxes to the various Records Management Stores, using any lifting aids and equipment provided. • To deal with members of the public in a courteous, prompt and efficient manner and to promote a good image of the Council and ensure the delivery of a quality and courteous service to the public, Councillors and Staff. • To organise, under the direction of the Facilities Manager and in consultation with Corporate Services Department, the internal and external postal arrangements of the organisation. • To carry out any repairs, maintenance and cleaning as may be required from time to time, including checking plant and equipment and reporting on any damaged fixtures or fittings. • To set up/relocate workstations and fixtures as instructed. • Ensure arrangements are in place to monitor and respond to intruder alarm/fire / panic alarm systems (as required) and adjust as instructed. • To be available to attend to any emergency work that may arise outside of normal working hours including responding to queries/calls from An Garda Síochana or any other such persons. • To participate in an emergency call out roster, if required. • To ensure that general porterage duties including the movement and storage of materials/ deliveries are carried out promptly. This will include retrieval from the archive/ storage facilities. • To be responsible for the Waste Management on a daily basis. To collect material from waste facilities regularly and to arrange for proper disposal of same in accordance with the Council’s Environmental policies. • To create and maintain accurate records and comply with all Data Protection policies and legislation. • To co-operate with and use any new technology/equipment and communication systems that are in place from time to time. • To carry out such other duties as may be assigned by Director of Service or their delegated officer. • To participate in training provided by the County Council and to facilitate training of subordinates, including 100% attendance at mandatory Health & Safety Training. • To participate fully in the PMDS process including in evaluation of subordinates and/or any other such persons as designated by the Chief Executive. ESSENTIAL CRITERIA 1. Character Each candidate must be of good character. 2. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: (a) Have a good standard of education sufficient to enable them to perform the job efficiently and effectively including doing written reports on matters pertaining to the duties of the position. (b) Have good initiative, communication and interpersonal skills. (c) Have ability to adapt to new processes/procedures and to undergo any training that is required. (d) Have a current full Class B driving licence free from endorsements, on the latest date for the receipt of completed applications. Shall drive on occasion a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. (e) Have adequate experience of a type which would render them suitable to perform satisfactorily the duties of the position including supervisory experience and experience of planning and organising work to achieve priority work items in an agreed time-frame. (f) Be able to read and interpret drawings. (g) Have a current Safe Pass Card at the time of any appointment. (h) Be able to demonstrate an understanding of the Occupational, Health and Safety responsibilities of the post. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. 4. Age Each candidate must be under 70 years of age on the latest date for receipt of completed Application Forms for the office if they are deemed not to be new entrants to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. However, the age restriction of 70 years does not apply to "new entrants" to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 5. Citizenship: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. Where the appointee has been serving elsewhere in the public service in an analogous grade and pay-scale and will be moving without break to another part of the public sector at an analogous grade, the appointment may be made at the appointee’s current point of scale. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Starting pay for new entrants to the sector will be at the minimum of the scale. The current salary scale applicable to the post is €768.43 to €834.02 per week (Oct 2023)
Receptionist/Accounts Administrator
The Successful Candidate :
HR Assistant
The HR assistant role will primarily support the HR function in the areas of administration, learning and development, recruitment and compliance activities. We are looking for someone who possesses excellent organisational and interpersonal skills, the ability to prioritise their workload and someone who can communicate effectively. Previous hotel experience would be a distrinct advantage. Responsibilities:
Treatment Coordinator
Truly - A modern dental company, has an exciting opportunity for a Treatment Coordinators to join our brand new state of the art dental practice in Bray. The Role: The Treatment Coordinator is the first point of contact for our patients considering dental treatment plans with us. This role is responsible for the smooth running of the entire practice and has a significant impact on our customer service standards and on the overall patient perception of our quality of care and the patient experience we offer. Key Duties Permanent Full Time - we operate flexible extended opening hours
Customer Service Executive
We are seeking to recruit a Customer Service Executives for our Personal Lines team in our Tullow office . The role will consist of managing existing client relationships by servicing a renewal book of car, home and van policies. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can do attitude. Key Responsibilities The successful candidate will be provided with a comprehensive training programme and generous benefits package. We’ve been in business almost 40 years now and we are very proud of our many achievements during this time including winning the Best Managed Companies Award for the past 14 years running. At Campion Insurance and National Insurance now part of PIB Group we are mindful of the key elements which have contributed to our success – our loyal customers and dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams. We believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We are committed to employing dedicated and driven people from every background and we believe you will find this a rewarding place to work. Salary €30000
Youthreach Coordinator
Youthreach is a second chance education and training programme for young people aged between 16 and 20 years who have left school with few or no qualifications. It seeks to provide learners with knowledge and skills to help them to reach their full potential and enable them to progress to further education, training and employment. LMETB supports 8 Youthreach centres across counties Meath and Louth. Each centre offers a wide variety of both accredited and non-accredited programmes, all delivered in caring, supportive and structured environments. Programmes run from September to July each year with referrals accepted throughout the year. Post Summary/Purpose This is a management position with responsibility for the management and delivery of the Youthreach service within its area of operation. Responsibilities include managing budgets and staff, direct classroom contact, managing quality and development of the service, development planning, recruitment of learners and liaison with key internal and external stakeholders. Successful candidates will be flexible, highly motivated and experienced in working with vulnerable young people. Nature of Post Permanent - 35 hours per week. Salary Scale €43,592 – €71,708 (including two long service increments). As per DES guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale, however incremental credit may apply, if, immediately prior to appointment the appointee is already a serving Civil or Public Servant. Rate of remuneration may be adjusted from time to time in line with Government pay policy. Location Appointment is to the Louth and Meath Education and Training Board. The successful applicants first assignment will be to Youthreach Navan, Dan Shaw Road, Navan, Co. Meath. Reporting/Accountability Relationship The Youthreach Coordinator reports the Adult Education Officer and/or Director of Further Education and Training in the first instance, reporting also, as appropriate to the Chief Executive of LMETB. ELIGIBILITY CRITERIA Health and Character Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting Form. References will be sought. Citizenship Requirement Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. To qualify candidates must meet one of the citizenship criteria above by the date of any job offer. Essential Criteria • A Level 8 (NFQ) third level qualification in a relevant discipline. • Registration with the Teaching Council of Ireland on the closing date for receipt of applications. • Experience of working with vulnerable young people. • Experience which demonstrates significant leadership and management skills. Desirable Criteria • Knowledge and understanding of (or the ability to quickly acquire same) certification opportunities and requirements including, but not limited to, QQI and Leaving Cert Applied (LCA). • Excellent administrative and IT skills. • Excellent interpersonal and communication skills. • Well-developed decision-making abilities. Competencies required The appointee to the Youthreach Coordinator post will be required to show evidence of the following competencies: Team Leadership • Works with the relevant team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise. • Provides clear information and advice as to what is required of the team. • Strives to develop and implement new ways of working effectively to meet the ETB’s objectives. • Leads the team by example, coaching and supporting individuals as required. • Places high importance on staff development, training and maximising skills and capacity of team. • Is flexible and willing to adapt, positively contributing to the implementation of change. Analysis and Decision Making • Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors. • Takes account of any broader issues and related implications when making decisions. • Uses previous knowledge and experience in order to guide decisions. • Makes sound decisions with a well-reasoned rationale and stands by these decisions. • Puts forward solutions to address problems. Management and Delivery of Results • Takes responsibility and is accountable for the delivery of agreed objectives. • Successfully manages a range of different projects and work activities at the same time. • Structures and organises their own and others work effectively. • Is logical and pragmatic in approach, delivering the best possible results with the resources available. • Delegates work effectively, providing clear information and evidence as to what is required. • Proactively identifies areas for improvement and develops practical suggestions for their implementation. • Demonstrates enthusiasm for new developments / changing work practices and strives to implement these changes effectively. • Applies appropriate systems / processes to enable quality checking of all activities and outputs. • Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers of LMETB. Interpersonal & Communication Skills • Builds and maintains contact with colleagues and other stakeholders to assist in performing role. • Acts as an effective link between staff and senior management. • Encourages open and constructive discussions around work issues. • Projects conviction, gaining buy-in by outlining relevant information and selling the benefits. • Treat others with diplomacy, tact, courtesy and respect, even in challenging circumstances. • Presents information clearly, concisely and confidently when speaking and in writing. Specialist Knowledge, Expertise and Self Development • Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/Organisation and effectively communicates this to others. • Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work. • Focuses on self-development, striving to improve performance. Drive & Commitment to Public Service Values • Strives to perform at a high level, investing significant energy to achieve agreed objectives. • Demonstrates resilience in the face of challenging circumstances and high demands. • Is personally trustworthy and can be relied upon. • Ensures that customers are at the heart of all services provided. • Upholds high standards of honesty, ethics and integrity.
Clerical Officer (HR Department)
Summary of Position The purpose of this post is to provide high-level administrative support to Waterford and Wexford Education and Training Board. The successful candidate(s) will support the delivery of quality services, as per the organisation’s remit, working with colleagues across WWETB and the broader community, including Schools and Further Education and Training Centres. WWETB constantly strives to improve the quality and effectiveness of its services and systems, across a number of functions, including in its Schools, Further Education and Training Centres, Finance, Human Resources and Corporate Services. The work of WWETB will be supported through a number of duties and responsibilities, as outlined below. Essential Requirements for Grade III post holders · Have the requisite knowledge, skills and competencies to carry out the role. · Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. · Be capable and competent of fulfilling the role to a high standard. · Be at least 17 years of age on or before the date of the advertisement of the recruitment competition. Desirable Criteria Main Duties To support the administrative functions of the WWETB Human Resources Department in our Ardcavan office: • To carry out the duties of a Clerical Officer under the supervision of a designated line manager • To work as part of a team in delivering services • To assist in the implementation of organisational work activities and supporting line managers and colleagues • To be responsible for general administration and administrative efficiency of the assigned area. • To produce information that is accurate, reliable and available for departmental/organisational decision making • To keep such records appropriate to the post as may be required by the wider team and management • To ensure high quality customer service in dealing with the public/learners/staff etc. e.g. responding to queries and providing information effectively and efficiently • To draft relevant correspondence as required e.g. letters, emails, etc. • To carry out general clerical duties e.g. manual and electronic filing, photocopying, answering/making telephone calls, dealing with e-mails etc. • To provide cover for reception as required • To undertake such other work as may be assigned from time to time Interview Selection, from shortlisted candidates, shall be by means of a competition based on an interview conducted by WWETB. WWETB Core Values of Respect, Accountability, Learner Focus, Quality and Sustainability are the guiding principles of the organisation and underpin the competencies required to fulfil this role. The interview will be competency based and marks will be awarded under the following Core Competencies identified for the position of Clerical Officer Grade III: · Teamwork · Information Management/Processing · Delivery of results · Customer Service & Communication Skills · Specialist Knowledge, Expertise and Self Development · Drive & Commitment to Public Service Values These core competencies are assessed and awarded marks by demonstrating the following key skills sets: Teamwork · Shows respect for colleagues and co-workers · Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate · Offers own ideas and perspectives · Understands own role in the team, making every effort to play his/her part Information Management/Processing · Approaches and delivers all work in a thorough and organised manner · Follows procedures and protocols, understanding their value and the rationale behind them · Keeps high quality records that are easy for others to understand · Draws appropriate conclusions from information · Suggests new ways of doing things better and more efficiently · Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Delivery of Results · Takes responsibility for work and sees it through to the appropriate next level · Completes work in a timely manner · Adapts quickly to new ways of doing things · Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes · Writes with correct grammar and spelling and draws reasonable conclusions from written instructions · Identifies and appreciates the urgency and importance of different tasks · Demonstrates initiative and flexibility in ensuring work is delivered · Is self-reliant and uses judgement on when to ask manager or colleagues for guidance Customer Service & Communication Skills · Actively listens to others and tries to understand their perspectives/requirements/needs · Understands the steps or processes that customers must go through and can clearly explain these · Is respectful, courteous and professional, remaining composed, even in challenging circumstances · Can be firm when necessary and communicate with confidence and authority · Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development · Develops and maintains the skills and expertise required to perform the role effectively, e.g., relevant technologies, IT systems, Spreadsheets, Microsoft Office, relevant policies etc. · Clearly understands the role, objectives and targets and how they fit into the work of the unit · Is committed to self-development and continuously seeks to improve personal performance Drive & Commitment to Public Service Values · Consistently strives to perform at a high level and deliver a quality service · Serves the Government and the people of Ireland · Is thorough and conscientious, even if work is routine · Is enthusiastic and resilient, persevering in the face of challenges and setbacks · Is personally honest and trustworthy · At all times, acts with integrity Additional Information Citizenship · Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of Member States of the European Union along with Iceland, Liechtenstein and Norway. · Swiss citizens under EU agreements may also apply. Health & Character · Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. · References will be sought. · Canvassing will disqualify. · Some posts require special security clearance. · In the event of potential conflicts of interest, candidates may not be considered for certain posts.
