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What your day will look like You will be responsible for prompt query resolution for all customers - Phone / Email You will be responsible for your own e-mail inbox and group inbox also You will communicate any issues to various internal departments e.g., transport, warehouse, customer services colleagues You will update internal system with details of delivery discrepancies / delivery issues communicated by carriers / drivers You will carry out Customer Billing using correct customer discrepancy codes as per customer SLA’s working to billing deadlines You will complete Customer Book In’s, updating internal systems and advising transport / carrier of details You will create and arrange uplifts and ensure they are completed to customer satisfaction You will ensure all POD’s are returned as per customer SLA – working closely with carriers to ensure same You will be responsible for Month End & Period End Close offs as per customer timelines You will generate POD reports – work with team to ensure that all POD’s are noted and scanned What skills do you need for this role? You must be eligible to legally work and reside in Ireland You will need to be experienced in, or have a good understanding of the Transport industry You should have the ability to work well under pressure and be able to work at a consistent pace. You should be able to plan and organise your day and work off your own initiative. Strong administrative skills We need you to be IT literate across the entire MS suite particularly strong in Excel as this is used continuously in this role. Strong attention to detail and accuracy of data input Be very organised in your approach and you will be an analytical thinker. Strong Communication Skills both verbal and written Ability to prioritise workload and deliver to deadlines Team Player Flexible and proactively uses own initiative Completer/Finisher – follow through tasks, queries etc. to completion. WHO WE ARE Primeline is the largest independent Irish provider of logistics, sales and marketing services for domestic and international brands in Ireland and the UK. We are a privately owned business, in operation for 35 years, with over 1,100 employees across multiple sites in Ireland and the UK. Primeline’s Turnover is in excess of €300 million and we are growing rapidly. We pride ourselves in client relationships with brand owners and decision makers supplying product into the Multiple Grocery, Convenience, Foodservice sectors, and Pharmacy trade. Primeline Group consists of Primeline Logistics, Primeline Express and Johnson Brothers. With over 1,500,000 square feet of warehousing and 400 vehicles, we complete 25,000 deliveries weekly. Primeline is in every town in Ireland, every day. Our people power our success. WHERE WE ARE GOING We continue to develop our leadership teams to ensure that Primeline remains a place where people want to come to work every day, and a place where people can learn and strive towards their future goals. We will continue to create an environment where people can be at their best. Retaining our current customer, blue chip companies and multinational brands and growing new business by providing the best brand execution will be key to our success. We will build the best relationships and partnerships with our principles and customers, and we continue to drive a values-based culture. WHAT DO WE WANT? At Primeline, our core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.
Service Hub Admin Team Member
Position Description The primary role of the NCD Services Hub team is to provide administrative, purchasing and framework support to the Delivery Organisation in ESB Networks. This organisation is responsible for the delivery of a large programme of works annually which includes utilising external contractors and suppliers. The programme covers a wide range of activities including overhead lines, substations, cable/ducting projects and timber cutting. The role is broad ranging and offers scope for variety as the support provided to the Networks Delivery Organisation covers a wide range of activities including Purchase Order creation for work requests received, contractor payments, performance reporting on various programmes, safety support and engaging with the relevant stakeholders nationally. This position will provide the successful candidate with the opportunity to gain a good understanding of the Networks business and develop/enhance their skills including IT, stakeholder management, financial awareness. Key Responsibilities Salary €33,500 - €40,000 per annum. Closing Date 10th of April 2026.
