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Front Desk Receptionist

Smiles DentalDublinPermanentFull-time

Smiles Dental Dundrum

A unique opportunity to join our Patient Care Team in a reception role.

We pride ourselves on providing an excellent patient experience in a great practice environment, and this is particularly important for our reception team.

Job Role

  • Greeting & addressing all patients/visitors in a professional and pleasant manner ensuring every first impression is first class.
  • Answering all calls in an efficient manner, assisting with any inquiries whilst ensuring the level of service on the telephone and at the front desk is exceptional.
  • Managing appointment bookings for a team of 15+ general and specialist dentists.
  • Accessing sensitive information whilst maintaining confidentiality.
  • Dealing with multiple insurance providers.
  • Supporting the Practice Manager and the clinical team with the smooth running of the practice.

Required Education, Skills and Qualifications

  • Dental/Medical/Hotel front of house experience an advantage.
  • Strong communication and organisational skills
  • Personable and professional with great customer focus
  • Excellent telephone manner
  • Flexible working pattern
  • Fluent English both verbal and written

Our offer to you:

  • A competitive starting salary and the opportunity to increase this through training and development.
  • Practice Manager and Operations Manager Academy for those looking to progress.
  • Competitive staff benefits including discounts with over 7000 retailers.
  • A friendly progressive working environment.
  • Full training and uniforms provided.
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