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Accommodation Assistant

Galway Bay Hotel
Galway
Part-time
Permanent

Part-time, Permanent

Key Responsibilities:

  • To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department
  • Follow and implement Hodson Bay Group Brand Standards
  • Participate in Departmental training
  • To work as part of the Accommodation Team
  • Ensure cleanliness of public areas
  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors, lifts, stairwells
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Be environmentally aware
  • Dispose of waste accordingly as per company guidelines
  • Follow lost property procedures
  • Check public areas and toilets taking corrective action where necessary
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships

The ideal candidate for this position:

  • Must be flexible, enjoy a challenge, and be able to work outside the comfort zone while maintaining the ability to be objective and positive
  • Be courteous and focused on providing a consistently high standard of service
  • Must be a team player with the ability to multi task
  • Must be standards driven and detail orientated, with the desire to progress within the luxury market
  • Maintain a professional image at all times through appearance
  • Previous experience in a similar role in a 4 star hotel would be advantageous
  • Must possess excellent communication and interpersonal skills

Benefits:

  • Complimentary use of Galway Bay Fitness & Swimming Pool
  • Meals when on duty
  • Free Parking
  • Hotel Discounts within Hodson Bay Group
  • Motivational Benefits - Employee of the Month & Refer a Friend etc
  • Active Sports & Social Club

A proud member of the Irish Hotel Federation Quality Employers Programme, the Galway Bay Hotel provides many development opportunities for motivated and efficient people in all departments. We aim to foster a positive team spirit and enjoyable working environment through mutual respect and trust.

Job Types: Part-time, Permanent

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