Accommodation & Community Support Worker

Join our supportive team and make a difference in the lives of vulnerable women. Our service provides 24/7 support for 22 women, helping them overcome challenges, access services, and find homes.
Homeless women often face unique struggles, including exploitation, stigma, family separation, health barriers, and addiction. We’re recruiting women to help create a safe, welcoming space and support women on their journey.
We welcome applicants from all backgrounds, offering training and experience to provide trauma-informed care and support in our mission to end homelessness.

Salary: £23, 355 - £24,832 per annum (£12.83 - £13.64 per hour)
Location: Saintfield Road, Belfast
Hours of Work: Rotational shift pattern (average 35 hours per week) including the requirement to work evenings, weekends and waking nights. Typically, the shift pattern is based on three 12.5 hour shifts (including breaks) per week.​​​​​​​

​​​​​​​About Us
At Simon Community, our values define who we are and how we support those in need. We are:

• Non-judgmental in every interaction
• Supportive, meeting people where they are
• Trustworthy, building relationships based on respect
• Dedicated to ending homelessness and improving lives

Role Overview
As a Support Worker, you’ll be part of a dedicated team providing 24-hour support to individuals accessing our services. This includes working within hostels, family units, and remote support settings to help people experiencing or at risk of homelessness.
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What You'll Need
Essential Criteria

• A clear commitment to our core values: Non-Judgmental, Supportive, Trustworthy, and Dedicated
• Basic IT skills (email, internet, data entry)
• Registered with NISCC (or willingness to register upon appointment)
• Willingness to undergo an Access NI check​​​​​​​
• ​​​​​​​Due to the required needs of the clients, only applications from females will be considered - *Bona Fide Occupational Qualification (BFOQ)

Desirable Criteria

• Minimum of six months’ experience (paid or voluntary in the last 3 years) working with individuals facing multiple and complex needs, including:

Homelessness Prevention

Substance Misuse

Offending Behavior

Mental Health Challenge

Support for Young People

• Experience identifying support needs, assessing risks, and developing tailored support plans
• A degree in Social Work or current enrollment in a Social Work degree program

Why Join Simon Community?
We are proud to offer a comprehensive benefits package, including:

• Pension Scheme
• Employer-Funded Healthcare (Benenden Health & Health Shield)
• Death in Service Benefit
• Generous Annual Leave
• Free Access NI Check
• Occupational Sick Pay
• Health & Wellbeing Initiatives
• Learning & Development Opportunities
• Management Development Programmes
• Long Service Recognition
• Blue Light Card (exclusive discounts)
• Accredited as a Great Place to Work (2024)