Accomodation Assistant, Turndown Service

This is an ideal position for a local candidate who is looking for some evening work that offers flexibility and security.

The Turndown Assistant role is a part-time role, working between 8 and 16 hours per week, which equates to 4 hours per night, working 2 - 4 evenings per week. The shift time is 6pm to 10pm, Monday to Sunday.

The main purpose of this role is to provide a 5 star evening turndown service to all guest rooms; completing any special requests made by the guest and maintaining the highest standards of cleanliness in the guest bedrooms including restrooms & public areas around the hotel.

Main duties include:

• To collect floor keys and room list from the Accommodation Manager/ Supervisor each evening and to be responsible for the safekeeping of any keys entrusted to you and ensuring they these keys are returned at the end of your shift along with correctly completed documentation to show schedule of work.
• To be responsible for the routine turndown service of guest bedrooms and bathrooms to the required standard, as guests vacate for dinner. Includes general tidying of each room, turning down the bed, cleaning the bathroom & replenishing linens, preparing the room for night time by closing curtains & shutters, turning down the lighting etc.
• Prepare extra beds and baby cots as required
• Ensure that personal belongings and valuables of the guests that may be in the bedroom are left untouched but that any room displaying unsecured valuable items is reported to the Accommodation Manager/ Supervisor.
• The cleaning of public areas and toilets within the hotel as instructed & to carry out any periodic cleaning or specific tasks as requested.
• To help in other areas of accommodation when required i.e. laundry. Public areas.

Skills attributes required

• Previous exoerience working in a similar role is preferable
• Trustworthy
• Hard working
• Ability to work as part of a team

If you think that you are the ideal candidate for this role, then we want to hear from you!