Account Manager

Job Overview

As an Account Manager your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert you are responsible for building and maintaining strong customer relationships within your targeted territory

Why work for LKQ

We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

• Creating strong leads and opportunities for all ECP channels, ensuring compliance across all marketing and promotional activity both internally and externally
• Identifying existing, lapsed and new business opportunities within branch specific geographical areas.
• You will be responsible for conducting customer account reviews with the branch management team focusing on all KPIs and potential opportunities
• You will be developing positive and professional working relationships with key internal stakeholders whilst maintaining a comprehensive understanding of the automotive aftermarket.
• Your role will be to act as a key member of the ECP Business Development Team, actively demonstrating the standards, behaviours and values of the team to drive effective teamwork across the business.
• Participation in regional business specific customer events
• Attendance of national and local training events.
• Working hours 40 hours per week Monday to Friday from 8am 5.00pm

Skills and Experience

• Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

What we offer

• 22 days annual leave
• Hapi benefits retail discount
• Staff discount
• Genuine career progression
• Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support

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