Account Manager

With 50+ years of experience and expertise, Apleona is part of a global business providing integrated facility management services across Ireland. We offer flexibility, career progression and a competitive start rate.

We are looking for an Account Manager to join our team on a full-time and permanent basis for a pharma environment in Sligo

Working pattern: Monday-Friday from 8:00-16:30

Main duties and responsibilities

•  Full H&S responsibilities for all Apleona related activities and targets
•  Full P&L responsibility for all Apleona activities and targets
• Monitoring, managing and reporting on all expenditure. Insuring expenditure does not exceed budget
• Overarching strategy is to self-deliver, manager must have a strong desire towards self-delivery of services and propose tactical solutions to achieve this
• Full operational responsibilities for all Apleona activities and targets
• Create succession planning and grow teams to achieve their best self
• Strong focus on customer centric approach to delivering and delighting client
• Manage the operational direction of outsourced resources
• Manage and determine the best fit for purpose service providers and drive procurement, tendering and managing of outsourced vendors
• Ensure that all contracts are in place with the subcontractors.
• Adhere strictly to onsite OP’s but also challenge status quo and suggest alternatives to existing processes via change control mechanisms
• Ensure all regulatory requirements are met
• Monitoring all PPM and DM (reactive works) that may impact on the business
• Maintain auditable records for all in-house and outsourced PPM activities and ensure all documents are filed in an orderly fashion
• Ensure that all of the equipment is operational and that all equipment is working within defined parameters, settings and operational conditions as required
• Formal reporting to clients and Program teams
• Take on adhoc projects/duties as deemed necessary by the client and/o Contracts Manager

• Minimum 5 years’ experience working in a regulated facilities environment
• Excellent pc skills, including Word/ Excel/ PowerPoint and project
• Suitable experience in Health and safety, and environmental issues
• Understanding of regulated facilities related services
• Experience of working in cGMP & cGDP environments
• Excellent Knowledge of soft and hard services
• Understanding of mechanical and electrical building engineering services, their design, operation and maintenance
• Understanding of human resource management and being part of a team
• Understanding of financial budgeting, management and control techniques
• Excellent communication skills and problem-solving skills
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