Accounts Administrator

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier.

Maxi Zoo Ireland is seeking an Accounts Administrator, reporting to the Head of Finance, to support our wider finance team. This is a Full-Time Specified Purpose Contract.

Hybrid working arrangements will be offered after initial onboarding and successful candidate is required to work on site at our Headquarters at least 2 days per week.

This is an administration-focused role, ideal for someone who enjoys communicating with people, managing a busy inbox and providing excellent support to our vendors. A background in accounting or finance is not required. We welcome applications from candidates with strong administrative and communication skills who are keen to develop their experience within a Finance team.

The successful candidate will act as a key point of contact for our vendors and store network, helping to ensure that queries are dealt with efficiently, information is accurately maintained and the day-to-day administration of the Finance team runs smoothly.

Hybrid working arrangements will be available following initial onboarding, with a requirement to work on site at our Headquarters at least two days per week.

Key Responsibilities

• Manage the Finance team's shared inbox, monitoring incoming emails, prioritising queries and directing correspondence to the appropriate person where necessary.
• Act as a primary point of contact for suppliers, responding to queries by email and telephone and providing updates where required while building a positive, professional relationships with our vendors.
• Follow up on outstanding queries relating to invoices, payments, billing discrepancies and credit notes, escalating issues to the relevant team members when necessary.
• Liaise with colleagues across the business to ensure queries are directed to the right people and resolved in a timely manner and providing support to the wider Finance team.

Qualifications and Experience

• Previous experience in an administrative, receptionist, office support, customer service role.
• Experience managing a shared inbox, handling telephone enquiries and responding to queries promptly and professionally.
• Strong organisational skills, with the ability to manage competing priorities and follow up on outstanding tasks.
• Good working knowledge of Microsoft Office, particularly Outlook and Excel.
• Experience working with suppliers, vendors or external customers would be an advantage.
• Experience using SAP would be beneficial but is not essential, as training will be provided.

What We Offer

· An opportunity to grow with Europe’s biggest pet retailer.

· Hybrid office arrangements.

· Employee Assistance Programme.

· Employee Discount – up to 40% staff discount and 20% off in our salons.

· Paid maternity and paternity leave, annual leave & sick leave.

· Free onsite parking.