Ad hoc Medical Administrator

Alliance Medical are recruiting for an Ad hoc Medical Administrator to join our teams in our centres in Portlaoise & Tullamore (required to work in both centres). The role will involve booking & checking in patients for their Radiology scans. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Key Details of the Role:

• Variable hours between Monday to Friday, 7:30am – 6:30pm
• Ad hoc / Mutual Obligation Contract (no set hours on contract)
• Required to work across both Tullamore and Portlaoise centres
• Approx. 120 days per year to cover annual leave and sick leave
• No weekends and no late evenings

Shift Patterns (ad hoc):

This role operates on an ad hoc basis. When rostered, shifts may include: 

• 7:30–15:30 / 10:30–18:30 (Tullamore)

• 8:00–18:00 (Portlaoise)

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. 
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus