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Administration Officer

TeagascBallybofey, County Donegal€25,087 - €41,092 per yearFull-time

Job Objectives

  • Provide Administrative support to the Regional Manager, Staff Officer and Advisory Staff.

  • Maintain and update customer files.

  • Provide administration back up to advisory programmes in relation to clients, discussion groups, schemes and public events.

  • Provide front of house telephonist and receptionist services.

  • Administration of client accounts (invoicing, receipting, credit control etc).

  • Provide a high standard of quality customer service to all stakeholders.

  • Ensure that expenditure and revenue is recorded consistently.

  • Checking of advisory staff diaries in accordance with audit purposes.

  • Preparation of accounts and assisting with audit procedures.

  • To contribue to the development of the Regional Unit Business Plan.

  • Production of Reports from CRM/CBM/Integra at regular intervals for use by Manager and staff.

  • Assisting in monitoring and maintenance of office equipment, buildings etc.

  • To undertake duties as may be assigned from time to time.

  • To assist Teagasc in meeting the commitments of the Quality Customer Service Charter and Action Plan.

  • To actively participate in the annual business planning and Performance Management Development System (PMDS) processes.

  • Fully co-operate with the provisions made for ensuring the health, safety and welfare of themselves, fellow staff and non-Teagasc staff and co-operate with management in enabling Teagasc to comply with legal obligations. This includes full compliance with the responsibilities outlined in the Safety Statement.

  • Any other duties as may be assigned from time to time.

* This job specification is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive. It will be reviewed from time to time with the post holder.

Salary: €25,087 to €41,092 per year

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