Administration Supervisor

Alliance Medical are recruiting for an Administration Supervisor to join our exciting new centre in Castlebar, Co. Mayo. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

Contract: Full time, permanent contract

Working hours: 37.5 hours per week

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills and is passionate about delivering outstanding care in a healthcare setting.

Key Responsibilities:

• Responsible for the management of an engaged and motivated team effectively utilising internal resources and supports including induction, buddy system, performance management, delegation, career development, one-to-ones and training.
• Assist in developing and implementing standard operating procedures and training plans for the team.
• Recommend new processes to enhance operational effectiveness.
• Reception duties – telephone messages, faxes and queries and deal with them efficiently and to make all bookings.
• Handle and resolve complaints.
• Record and maintain training competency checklists/training plans for new starters during training until all training is complete.
• Manage administrative staff roster and annual leave requests.
• Organise weekly and month staff meetings, compile minutes and agendas.
• Ensure all administrative processes are documented correctly & ensure duties are performed as required with the correct frequency.

Skills:

• Excellent attention to detail and customer service orientation
• High level of communication and leadership skills
• Demonstrates initiative & highly motivated
• Ability to work in a challenging environment with changing priorities.
• Flexibility and adaptability
• Proven organisational skills
• Evidence of teamwork/ strong team player
• Positive, helpful and cheerful attitude

Why Choose Alliance Medical?

• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Competitive Salary
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching
• Paid Sick Leave
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme
• Educational Assistance
• Professional Development & Ongoing training