Administrative Assistant

Applications are invited for the Permanent position of

Administrative Assistant—Grade IV

Please note that as a part of the Float role, you will be required cover all areas within the Patient Services Division, including the Emergency Department, which is operation Monday -Saturday from 7.30am to 8pm. The Administrative Assistant Grade 4 will need to be available to cover the various different shift patterns within the Patient Services Division.

Essential Criteria :

· Educated to Leaving Certificate standard or similar

· Administrative experience in a patient facing healthcare setting

· Ability to understand and process complex patient information ensuring accurate attention to detail.

· Ability to work under pressure and to meet deadlines.

· Have strong patient focus and interpersonal skills with the ability to communicate effectively.

· Ability to work independently or as part of a team.

· Good knowledge of ICT to include Word, Excel, Outlook.

· Good understanding of internal processes in clinical departments

Desirable Criteria:

· Knowledge of IPMS or similar

· Good knowledge of healthcare billing and insurance reimbursement plans

· Good Customer Service Skills

· Knowledge of Medical Terminology

· Have a relevant third level qualification

· Good understanding of patient confidentiality