Administrative Officer

NATURE OF POST

One permanent position - 35 hours per week

SALARY SCALE

€60,010 - €78,014 (including two long service increments). As per DES guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale, however incremental credit may apply, if, immediately prior to appointment the appointee is already a serving Civil or Public Servant. Rate of remuneration may be adjusted from time to time in line with Government pay policy.

LOCATION

Appointment is to the Louth Meath Education and Training Board Scheme.

REPORTING/ACCOUNTABILITY RELATIONSHIP

The Grade VII Administrative Officer reports to the Line Manager as assigned/Director.

POST SUMMARY/PURPOSE

The successful applicant will have responsibility, under general direction for a large section or area of a specific department. The successful applicant may have a large, multilevel staff and will be expected to take responsibility for decision making in the section or area.

ELIGIBILITY CRITERIA

Citizenship Requirement

Citizenship Requirement: Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply.

Health and Character

Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting Form. References will be sought.

ESSENTIAL CRITERIA

Candidates for a Grade VII Officer post (by open competition and by confined competition from the Education and Training Sector Candidate Pool) must:

• Have the requisite knowledge, skills, and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service;

• Experience in Public Sector Pensions required.

• Be capable and competent of fulfilling the role to a high standard;

• Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied, or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise.

• For confined competition from the Education and Training Sector Candidate Pool candidates must also have at least two years in a Grade III post, or equivalent, or higher, in the Education and Training Sector. For the purposes of filling vacancies in Grades IV, V, VI and VII in ETBs only, at least two years services in an ETB Caretaker Grade will also be considered valid.

• Have successfully completed their probation period or have successfully completed a probation period at a lower eligible grade.

DESIRABLE CRITERIA

• Appropriate third level/professional qualification

• Excellent staff management skills.

• A high level of knowledge of work of the Scheme or be capable of developing same.

• Strong communication skills, both written and oral.

• Excellent administrative and IT skills.

• Well-developed decision-making abilities.

COMPETENCIES REQUIRED

The appointee to the Grade VII Administrative Officer post will be required to show evidence of the following competencies:

Team Leadership

• Works with the relevant team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise.

• Provides clear information and advice as to what is required of the team

• Strives to develop and implement new ways of working effectively to meet the ETB’s objectives.

• Leads the team by example, coaching and supporting individuals as required

• Places high importance on staff development, training and maximising skills and capacity of team.

• Is flexible and willing to adapt, positively contributing to the implementation of change.

Judgment, Analysis and Decision Making

• Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors.

• Takes account of any broader issues and related implications when making decisions.

• Is reflective in practise

• Uses previous knowledge and experience in order to guide decisions.

• Makes sound decisions with a well-reasoned rationale and stands by these decisions.

• Puts forward solutions to address problems.

Management and Delivery of Results

• Takes responsibility and is accountable for the delivery of agreed objectives.

• Successfully manages a range of different projects and work activities at the same time.

• Structures and organises their own and others work effectively.

• Is logical and pragmatic in approach, delivering the best possible results with the resources available.

• Delegates work effectively, providing clear information and guidance as to what is required.

• Proactively identifies areas for improvement and develops practical suggestions for their implementation.

• Demonstrates enthusiasm for new developments / changing work practices and strives to implement these changes effectively.

• Applies appropriate systems / processes to enable quality checking of all activities and outputs.

• Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers of LMETB.

Interpersonal & Communication Skills

• Builds and maintains contact with colleagues and other stakeholders to assist in performing role.

• Acts as an effective link between staff and senior management.

• Encourages open and constructive discussions around work issues.

• Projects conviction, gaining buy-in by outlining relevant information and selling the benefits.

• Treat others with diplomacy, tact, courtesy, and respect, even in challenging circumstances.

• Presents information concisely, and confidently when speaking and in writing.

Specialist Knowledge, Expertise and Self Development

• Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the Department/ LMETB Organisation and effectively communicates this to others.

• Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work.

• Focuses on self-development, striving to improve performance.

Drive & Commitment to Public Service Values

• Strives to perform at a high level, investing significant energy to achieve agreed objectives.

• Demonstrates resilience in the face of challenging circumstances and high demands.

• Is personally trustworthy and can be relied upon.

• Ensures that customers/stakeholders are at the heart of all services provided.

• Upholds high standards of honesty, ethics, and integrity.