Administrative Officer

The Administrative Officer (AO) is a graduate entry grade. These positions offer graduates an exciting opportunity to build a career in tax, customs and excise whilst making a valuable contribution across a wide variety of work. You will be involved in contributing to the delivery of Revenue's Statement of Strategy, undertaking work which will assist in both supporting compliance and confronting non-compliance.

You will be given full support and training to grow into the role. Depending on the role to which you are assigned, the functions and duties that an Administrative Officer might typically be required to undertake include some of the following:

Analysing

• Making well-reasoned and balanced recommendations by critically analysing complex tax technical cases.

• Working with your team to identify and challenge tax risks and behaviours, including tax avoidance and evasion.

• Using statistical analysis to assist in increasing taxpayer compliance and to improve Revenue’s services using electronic methodologies.

• Supporting the analysis of transfer pricing arrangements within a multinational group.

Representing

• Attending and presenting at tax appeals hearings before the Tax Appeals Commission and the courts.

• Occasionally representing Ireland nationally and at European Union and international level on relevant tax issues.

Compliance Work

• Working as part of a team to undertake Revenue audits, investigations, and other compliance interventions (including using electronic audit techniques – eAudit) in line with Revenue’s Compliance Intervention Framework and the Code of Practice for Revenue Compliance Interventions.

• Visiting business premises to engage in person with both taxpayers (business and personal) and tax advisers.

Interpreting and Guiding

• Advising and communicating with stakeholders including Revenue staff, tax practitioners, and taxpayers and or their agents on the interpretation of technical tax, and customs and excise duty law and practice.

• Identifying needs, researching, and or contributing to the preparation and publication of quality guidance on tax including tax and duty manuals and content on the Revenue website.

• Drafting initial replies to Parliamentary Questions from Government and Representations relating to tax and duty technical issues.

Developing Policy

• Contributing to the evaluation and development of tax, customs, and excise policy, including identifying opportunities for the improvement of legislation, with a particular focus on impact and implementation and liaising with the Department of Finance and the Office of Parliamentary Counsel on those changes.

• Researching and advising on new legislative proposals on national and international taxation and customs issues.

• Supporting Senior Management in preparing documentation for the Finance Bill, including the drafting of briefing material for the Bill’s passage through the Houses of the Oireachtas.

Successful applicants should note that Revenue is a responsive and agile organisation and, as such, you may be assigned to projects and other duties appropriate to the role to which you are appointed.

Locations

Administrative Officer (AO) positions on the graduate programme are available in the following locations:

• Dublin

• Limerick

Please select your location when completing the application form. You may only select one location.

Revenue has modern, flexible, and family-friendly working policies, which include opportunities for blended working. In blended working arrangements, some office attendance in your location preference (and occasional attendance in Dublin) will be required in all roles, in line with business needs.

Revenue has an active mobility policy; appointees may apply to move to an Administrative Officer level role in Revenue or another Government Department under the Civil Service Mobility Scheme after two years in the post.

Personal Pension Contribution (PPC Rate)

The salary scale for the position of Administrative Officer in Revenue, as of 1 February 2026, is as follows:

€40,768

€43,464

€44,236

€47,613

€51,950

€55,395

€58,977

€62,606

€66,233

€69,849

€72,353 (Long Service Increment 1)

€75,789 (Long Service Increment 2)

The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main or personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions.

A different rate will apply where the appointee is not required to make a Personal Pension Contribution.

Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant.

Subject to satisfactory performance increments may be payable annually in line with current Government Policy. Long service increments may be payable after 3 years (Long Service Increment 1) and 6 years (Long Service Increment 2) satisfactory service at the maximum of the scale.

You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members, Former Staff Members or Pensioners.

Hours of Attendance

Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross or 35 hours net per week.

Flexible Working Policies

As an Employer of Choice, the Civil Service has many flexible and family friendly policies, for example Worksharing, Shorter Working Year, Remote Working (operated on a blended basis), and others. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation.

The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations.

Annual Leave

The annual leave allowance will be 25 working days, rising to 29 days after 5 years service, and to 30 days after 10 years service. This allowance is subject to the usual conditions regarding the granting of annual leave and is on the basis of a five-day week and is exclusive of the usual public holidays.

Employee Assistance Programme

You will have access to confidential support services through the Civil Service Employee Assistance Service and Revenue’s wellbeing programme “RevWell”.

Superannuation and Retirement

The successful applicant will be offered the appropriate superannuation terms and conditions as prevailing in the Civil Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (Single Scheme). Full details of the Scheme are available at www.singlepensionscheme.gov.ie

Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with or without pay, different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history.

Key provisions attaching to membership of the Single Scheme are as follows:

• Pensionable Age: The minimum age at which pension is payable is the same as the age of eligibility for the State Pension, currently 66.

• Retirement Age: Scheme members must retire on reaching the age of 70.

• Career average earnings are used to calculate benefits (a pension and lump sum amount accrue each year and are up-rated each year by reference to the Consumer Price Index).

• Post retirement pension increases are linked to the Consumer Price Index.

Pension Abatement

If the appointee has previously been employed in the Civil or Public Service and is in receipt of a pension from the Civil or Public Service or where a Civil or Public Service pension comes into payment during their re-employment, that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012.

Note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department or Office will support an application for an abatement waiver in respect of appointments to this position. However, if the appointee was previously employed in the Civil or Public Service and awarded a pension under voluntary early retirement arrangements (other than the Incentivised Scheme of Early Retirement, the Department of Health Circular 7/2010 Voluntary Early Retirement or Voluntary Redundancy Scheme, or the Department of Environment, Community and Local Government Circular letter LG(P) 06/2013, any of which renders a person ineligible for the competition), the entitlement to that pension will cease with effect from the date of reappointment. Special arrangements may, however, be made for the reckoning of previous service given by the appointee for the purpose of any future superannuation award for which the appointee may be eligible.

Department of Education and Skills Early Retirement Scheme for Teachers Circular 102/2007

The Department of Education and Skills introduced an Early Retirement Scheme for Teachers. It is a condition of the Early Retirement Scheme that with the exception of the situations set out in paragraphs 10.2 and 10.3 of the relevant circular documentation, and with those exceptions only, if a teacher accepts early retirement under Strands 1, 2 or 3 of this scheme and is subsequently employed in any capacity in any area of the public sector, payment of pension to that person under the scheme will immediately cease. Pension payments will, however, be resumed on the ceasing of such employment or on the person's 60th birthday, whichever is the later, but on resumption, the pension will be based on the person's actual reckonable service as a teacher (that is, the added years previously granted will not be taken into account in the calculation of the pension payment).

Ill-Health Retirement

A person who previously retired on ill health grounds under the terms of a superannuation scheme is required to declare, at the initial application phase, that they are in receipt of such a pension to the organisation administering the recruitment competition.

Applicants will be required to attend the Chief Medical Officer’s office to assess their ability to provide regular and effective service taking account of the condition which qualified them for ill health retirement.

Appointment Post Ill-Health Retirement from Civil Service

If successful in their application through the competition, the applicant should be aware of the following:

• If deemed fit to provide regular and effective service and assigned to a post, their civil service ill health pension ceases.

• If the applicant subsequently fails to complete probation or decides to leave their assigned post, there can be no reversion to the civil service ill health retirement status, nor reinstatement of the civil service ill health pension, that existed prior to the application nor is there an entitlement to same.

• The applicant will become a member of the Single Public Service Pension Scheme upon appointment if they have had a break in pensionable public or civil service of more than 26 weeks.

Appointment Post Ill-Health Retirement from Public Service

Where an individual has retired from a public service body their ill health pension from that employment may be subject to review in accordance with the rules of ill health retirement under that scheme.

If an applicant is successful, on appointment the applicant will be required to declare whether they are in receipt of a public service pension (ill health or otherwise) and their public service pension may be subject to abatement.

The applicant will become a member of the Single Public Service Pension Scheme upon appointment if they have had a break in pensionable public or civil service of more than 26 weeks.

Please note more detailed information in relation to pension implications for those in receipt of a civil or public service ill health pension.

Pension Accrual

A 40 year limit on total service that can be counted towards pension where a person has been a member of more than one pre-existing public service pension scheme (that is, non-Single Scheme) as per the 2012 Act shall apply. This 40 year limit is provided for in the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. This may have implications for any appointee who has acquired pension rights in a previous public service employment.

Additional Superannuation Contribution

This appointment is subject to the Additional Superannuation Contribution in accordance with the Public Service Pay and Pensions Act 2017.

Note: Additional Superannuation Contribution deductions are in addition to any pension contributions (main scheme and spouses’ and children’s contributions) required under the rules of your pension scheme.