Administrative Officer

Purpose of the Post Job Summary The Payroll & Pensions Officer is a senior position within the Finance Department, with responsibility to manage the payroll process for approximately 400 multidisciplinary staff and manage and administer monthly pension payments. The role has responsibility for overseeing a dedicated team of payroll and pension administrators. The candidate will require previous experience of payroll and pensions and extensive knowledge of statutory regulations and HSE terms and conditions. The role will contribute to the implementation of service improvements and change. Integral elements of the role include excellent people management, communication and project management skills. The successful candidate will be highly motivated, organised and possess the ability to work to tight deadlines. Collaboration with various departments including HR and Finance is vital to the success of the position along with the ability to build strong and trusting relationships with stakeholders. A strong customer service ethos is required along with the ability to problem solve.

Principle Duties and Responsibilities The role includes managerial and administrative functions. The following are the key duties and responsibilities for this role (indicative not exhaustive): • Management and administration oversight of fortnightly and monthly pay cycles • Management of pension process (VHSS & SPSPS) • Annual benefit statements • The ability to evaluate complex information from a variety of sources and make effective decisions. • Manage the integration of HR time and attendance system with payroll system • Responsible for Implementation and/or review of payroll and pension procedures • Ensure accurate calculation of payroll and all relevant taxes and deductions • Ensuing all deadlines are met • Preparation of monthly reports for finance management team • Responsible for month and year end reporting where relevant and as requested by Finance Management team • Partake in annual external audit and internal audits where relevant as requested by Finance Management team • Ensure optimum and effective use of staff within your department to avoid backlogs. where possible, with adequate planning and monitoring of resources. • Ensure adequate cover is in place during periods of leave/absences for maintaining service provision • Conduct regular training requirement analysis for payroll and pensions team and organise when needed • Organise mandatory training requirements for all staff within the payroll and pensions department in compliance with Hospital policies and provide reports on request. • Management of queries from Payroll & Pensions team, Finance Management, hospital staff and HR department • Collaborate and work closely with HR department to ensure information flow • Attend meetings representing the payroll and pensions department • Review and implement HSE Circulars and other national agreements • Conduct look back exercises as required and in consultation with the department head/ HR department • Key contact with payroll system provider • Reporting Relationships: Communicating when required with external bodies and government agencies • Demonstrate pro-active commitment to all communications with internal and external stakeholders • Prioritising competing workload demands from internal and external stakeholders to meet pre-determined targets and timeframes. • Demonstrate leadership and sound judgment in managing allocated assignments. • Awareness of Data Integrity, Process Standardisation, System of Internal Financial Controls, Financial Regulations and Corporate Governance at local and national level • Promote and participate in the implementation of change • Embrace change and adapt local work practices accordingly by finding practical ways to make policies work. • Participate in project assignments as may arise from time to time. • Utilise technology to enable automation of existing processes to ensure work is completed efficiently and highest standards possible. • Any other appropriate duties as may be determined by the senior management. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Staff Supervision: • Ensure that optimum and effective use of staff through appropriate allocation is exercised. • Manage the performance of staff, dealing with underperformance in a timely and constructive manner • Conduct regular staff meetings to keep staff informed and to hear staff views. • Pursue and promote continuous professional development in order to develop management expertise and professional knowledge. This extends to completion of Performance Achievement meetings ensure these are done in a timely manner for all staff under the remit of Payroll & Pensions Officer. • Promote and maintain a safe working environment for all staff and ensure that all Risk Management & Health & Safety strategies, policies and procedures are implemented. • Adhere to and implement Human Resources policies and procedures & Occupational Health Policies & procedures. • Promote an attendance culture and actively engage in measures to improve attendance. • Foster a good working relationship with Hospital Staff and outside agencies.

Training and Development: • Conduct regular training needs analysis for payroll and pensions staff. Ensure the provision of comprehensive training to payroll and pensions staff. Ensure effective induction processes are in place for new staff. • Organise mandatory training requirements for all staff within the department in compliance with Hospital policies. • Attend appropriate in-service training and education programmes and facilitate staff to attend same. • Conduct regular training sessions in line with HSE Circulars, Memos, and employment legislation changes.

Confidentiality. In the course of your employment you may have access to, or hear information concerning, the medical or personal affairs of patients and/or staff, or other health service business. Such records and information are strictly confidential and, unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and must be left in safe custody when no longer required. You are required to comply with the legislation in respect of the General Data Protection Regulation (GDPR).

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post, which may be assigned to him/her from time to time. Flexibility must be exercised in dealing with new situations and emergencies. It would be expected in the normal course of events at Hospital level that the role will evolve as professional and service demands change. Management structures, budgetary processes and training/education initiatives are the subject of on-going development to facilitate the exercise of the devolved functions set out above. This job description indicates the main responsibilities and duties of the post and is subject to review and amendment to reflect the changing needs of the hospital service. The extent and speed of change in the delivery of health care is such that adaptability is essential. The incumbent will be required to establish, maintain, enhance and develop their professional knowledge, skills and aptitudes in order to respond to a developing service situation. Eligibility Criteria Qualifications and/or experience 1. Education, Experience Requirements etc: a. Each candidate must, at the latest date for receipt of completed applications for the post possess: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish (1). Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in anyequivalent examination in another jurisdiction Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). And b. Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. And c. Candidates must possess a background in the areas of Payroll and Pensions Management in an organisation of similar size minimum of 3/5 years’ experience. And d. Candidates must possess the IPASS qualification Desirable: • Knowledge & Experience of HR/Payroll system functionality • In depth experience of Megapay Payroll system/SAP Payroll system • Manager or Certified Payroll Professional with payroll experience, in a health service preferred. • Qualification in Pensions Management. • Membership of or working towards certified payroll body • Proficient in Microsoft Office packages, with particular emphasis on Excel. • Experience in people management Note (1) Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. 2. Age The Public Service Superannuation (Age of Retirement) Act, 2018 set 70 years as the compulsory retirement age for public servants. 3. Garda Vetting Applicants who do not comply with the Hospitals requirements in this regard will be excluded from the competition. 4. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 5. Character Candidates for and any person holding the office must be of good character. • Experienced and proficient in the use of Microsoft Office suite of applications including advanced competency in Excel Post Specific Requirements • Have a strong working knowledge of the Payroll Systems • Have a proven track record in delivering to strict deadline • Demonstrate experience of working collaboratively and in a professional manner with multiple internal and external stakeholders • Demonstrate experience of managing and delivering multiple concurrent pieces of work • Demonstrate a proven ability to prioritise tasks and meet deadlines

Essential Skills, competencies and/or knowledge Candidates will demonstrate through their application form and at the interview that they have: Professional Knowledge & Experience • Proven track record in the compilation of reports • Highly proficient in the Microsoft Office suite, including MS Word and Excel • Experience of working with payroll systems • Demonstrate the ability to work in line with relevant policies and procedures • Demonstrate commitment to developing own professional knowledge and expertise • Experience in managing a payroll function and knowledge of HSE terms and conditions • Experience in preparation of retiring staff members files and calculation of pension entitlements for submission to the National Pensions Management Team for review (VHSS) • Experience in management of SPSPS pension process

Managing and Delivering Results • Demonstrate excellent attention to detail • Strong results focus and the ability to achieve objectives through collaborative working • Demonstrate excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results • Demonstrate the ability to improve efficiency within the working environment ability and the ability to evolve and adapt to a rapid changing environment. • Demonstrate the ability to work to tight deadlines and operate effectively with multiple competing priorities • The ability to take responsibility and be accountable for the delivery of agreed objectives • A logical and pragmatic approach to workload, delivering the best possible results with the resources available • Ability to effectively delegate tasks to the team to ensure projects are completed • Self-motivation and an innovative approach

Evaluating Information, Problem Solving & Decision Making • Display excellent analytical skills to enable analysis and interpretation of data • The ability to gather and analyse information from relevant sources, weighing up a range of critical factors to develop solutions and make decisions as appropriate • Demonstrate the ability to grasp and understand complex issues and the impact on service delivery • Capacity to anticipate issues and implement solutions • Recognises when it is appropriate to refer decisions to a higher level of management • Demonstrate initiative in the resolution of complex issues / problem solving and proactively develop new proposals and recommend solutions • Ability to make sound decisions with a well-reasoned rationale and to stand by these as appropriate

Communication & Interpersonal Skills • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Demonstrate the ability to interact in a professional manner with other finance staff, HR department and other key stakeholders from clinical and non-clinical backgrounds • Work as part of the team to establish a shared sense of purpose and unity • Demonstrate flexibility and adaptability • Demonstrate commitment to regular two-way communication across functions and levels, ensuring that messages are clearly understood • Demonstrate strong written, oral and presentation skills

Building & Maintaining Relationships (including Team Skills and Leadership) • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Demonstrate leadership potential, the ability to manage the performance of others and support staff development. • Works as part of the team to establish a shared sense of purpose and unity

Commitment to Quality Service • Practices and promotes a strong focus on delivering high quality customer service for internal and external customers and an awareness and appreciation of the service user • Proactively identifies areas for improvement and develops practical solutions for their implementation • Embraces and promotes the change agenda, supporting others through change and effectively seeing it through • Demonstrate flexibility and initiative during challenging times and an ability to persevere despite setbacks.

The successful applicant will be required to work flexibly in response to changing local/organisational/network requirements. Tenure

The appointment is permanent whole-time and pensionable A panel may be created from which permanent full-time duration may be filled. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004.

Remuneration

The salary scale for this post is in accordance with Department of Health approved salary scales 01/03/2025 grade code 0574: €56,757; €58,110; €59,761; €62,862; €64,716; €67,025- LSI1; €69,341; LSI2 Working Week

The standard working week applying to the post is: 35 hours delivered on a Monday to Friday basis. Flexibility in consideration of service needs is required. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-9pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016).