Administrator

Are you hoping to join a business that offer a genuine ‘people first’ culture?

Here at Chubb Ireland we have an opportunity for a Administrator to join our teams based in Little Island, Cork on a full time, permanent basis.

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

• SALARY: Up to €33000 per annum (Based on experience)
• 20 days holidays, plus ROI bank holidays
• Private health Insurance subsidized by 50% after 6 months
• Employee Referral Scheme (€1000)
• Company Pension Scheme (5% employer contribution)
• Life Insurance while in Employment (3 x Basic Salary)
• Long term, stable career with a leading national business
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources 
• Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence

Working Hours: 39 hours per week | Monday to Thursday 8.30am – 5pm. Friday 8.30am-4.00pm | Office Based

What You’ll be Doing As A Administrator:

The main objective is to provide front line administration support to our existing clients.

This role will also include telephone answering duties.

• Assisting the Service Department in meeting all financial and invoicing deadlines.
• Following up on all outstanding purchase orders to progress to invoicing.
• Processing of engineer’s Timesheets and Expenses in line with Company procedures.
• Maintaining departmental and engineer holiday and sick day records.
• Resolution of customer and account queries.
• Assisting the customer service call desk with call logging and work allocation to the engineering teams.
• Assisting the Service Team with regards to customer reports and quotations.
• Communicate with customers, engineers and the Service Admin regarding projects and service calls (e.g. small works, routine maintenances), as appropriate.
• Deal with incoming general enquiries
• Support General Manager with maintaining EH&S scheduling & reports.
• Creating New Maintenance Contracts \ Cancelling Existing Maintenance Contracts in JD Edwards Software Package & maintaining our Maintenance Tracker for the Service Department in Excel.
• Answering Switch Board
• Any other administration duties that may be required.

What we would like you to bring:

• Have experience of working within a dedicated administration support role
• Be IT literate - particularly skilled with excel
• Work well in a fast paced, busy support environment
• Are proactive and able to prioritise workloads well
• Have excellent people and communication skills, both written and verbal
• Good attention to detail
• Proven ability to work as part of a team
• Ability to work to tight deadlines and adept at time management
• Demonstrate a real passion for learning about our fantastic industry and customer base with a willingness to learn and develop yourself

If this sounds like you, send us your application today!