Administrator Clerical Officer

Location of Post

This post is based in Limerick.

The CRC has locations in Clontarf, Clondalkin, Waterford and Limerick.

Details of Service

The post holder will have responsibility for providing administration support as allocated by ATSS, Department Manager.

Reporting Relationship

The post holder will report to the Coordinator of Admin and Manager of Assistive Technology Specialised Seating.

Key Working Relationships

The post holder will:

• Work with the Coordinator of Admin, administration staff, clinicians and technical staff

• Liaise with staff and designated line manager, healthcare and service providers, clinicians and therapists, and service users and families

• Build good working relations with line manager and administration staff

Purpose of the Post

The post holder will join a dedicated and skilled administration team and will be required to maintain, enhance and develop their professional knowledge, skills and aptitudes necessary to respond to a changing situation/environment of ATSS.

Principal Duties and Responsibilities

To provide administration support to clinicians and therapy staff as well as general administration support. This includes responsibility for the day-to-day running of clinics and management of associated administration; management and organisation of clinical and therapy appointments, diaries and statistics.

Responsibility for patient follow-up procedures.

Duties

• Assist in compiling and typing reports

• Use of Clinical Manager patient system

• Managing diaries

• Liaison with multi-disciplinary teams, healthcare providers and service users

• Scheduling appointments and meetings

• Developing and maintaining databases for record keeping

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Skills, Competencies and/or Knowledge

• Scanning

• Follow Data Protection and Freedom of Information departmental guidelines

• Compiling statistics and reports and Freedom of Information statistics to HSE

• Telephone calls

• Any other duties that may be assigned from time to time

Training and Development

• Attending training, meetings, seminars, conferences and courses as appropriate to the post and as approved/directed by the Manager

• Participation in training and implementation of new initiatives as may come on stream

Risk, Health and Safety

• Complying with Health and Safety regulations and the Safety Statement of the CRC

The candidate must demonstrate:

Communication and Interpersonal Skills

• Fluency in English

• An ability to communicate in a clear and concise manner

• A polite and friendly manner

• Confidentiality

Written and Oral Skills

• Skills in understanding written and oral messages

• An ability to understand and learn new systems quickly

• A high standard of writing and typing skills

Professional Knowledge

• Administration qualification QQI Level 3 to include excellent computer literacy and competency in Microsoft Office

• Planning and organisational skills

• Effective time management skills

• Ability to make decisions and prioritise workload in an efficient and timely manner

• Ability to communicate at all levels within the organisation and to work as part of a team

Teamwork

• Flexible approach, helpful and cooperative

• Foster good working relationships with CRC staff

• To work towards the overall goals of General Services and Capital Project

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Values

• The post holder will be expected to live the CRC values of person centredness, respect, quality, collaboration, courage and stewardship

• Demonstrate behaviour consistent with the values of the CRC

Other

To undertake any other duties appropriate to the role of Administrator Clerical Office Grade III as may be required from time to time.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Terms and Conditions

Hours of Work – 35 Hours