Administrator

Role Summary

We are looking for an Administrator to join our expanding team. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. Ultimately, you should be able to contribute to high quality customer service and achieve targets.

Responsibilities

• Administrative duties such as answering and directing phone calls, responding to emails, and preparing reports, letters, e-mails, documents and presentations.
• Coordinating and facilitating appointments, meetings, and conferences.
• Taking inventory and replacing office supplies when necessary.
• Administrative duties to support the Management team and other relevant staff in Druid as required.
• Support and communication with any internal projects.
• Support with invoices, payments and other company finance matters as required.
• Managing the travel arrangements and agendas of management and staff.
• Support to the sales team in any sales administration and sales reporting as required.
• Develop, format, edit and update company policies, standard operating procedures and frameworks as required.
• Supporting with all other ah-hoc administrative and sales support duties that may arise.
• Stay up-to-date with new company policies, products and procedures as required.
• This list is not exhaustive and the duties associated with the role will change over time.

Essential Criteria

• Proven work experience as an Administrator
• Hands on experience with business management tools
• Excellent organizational and multitasking skills
• High levels of initiative
• Excellent attention to detail
• Strong customer service skills
• A very flexible approach to delivering for the needs of the business
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Microsoft Office packages such as ECDL.
• Previous experience working in a busy office environment.