Administrator

The Remit of Specialist Supports: The remit of Specialist Supports is to develop and deliver clinical, psychosocial, and bespoke crisis supports to make a real difference to the lives of family carers.

• Clinical supports include the development, monitoring, and scale-up of the low-cost model of counselling for family carers, and furthering the understanding of the impact of caring on carers’ mental health and wellbeing.
• Psychosocial supports include the creation of online and in-person psycho-educational resources for family carers based on needs identified through the counselling service.
• Bespoke crisis supports include the Emergency Respite Scheme and the Carer Assistance Fund.

Role Overview: The Administrator Specialist Supports will work directly with the Senior Manager Specialist Supports and provide support to the wider specialist supports team. Key responsibilities include:

• Administration of specialist supports budgets, including Counselling and Carer Assistance Fund
• Supporting the roll-out of psychoeducational workshops
• Collating information for reporting and evaluation purposes
• Generating and arranging payment of monthly invoices for members of the external panel attached to the counselling service
• Generating monthly financial reports on the Carer Assistance Fund

An excellent knowledge of different IT packages is essential to the success of the role.

Qualifications, Skills, and Experience Required:

• Minimum Leaving Certificate (or equivalent) and pursued further studies in Office Administration or IT
• At least 2 years’ experience in finance administration
• At least 2 years’ experience working in a busy office environment
• Experience of working remotely with excellent broadband
• Ability to prioritise tasks and work within a dynamic environment
• Excellent IT skills—mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook—and experience setting up video calls through platforms like Zoom and MS Teams
• Flexibility in attitude and approach to the job and a willingness to help others
• A reflective approach to work with a willingness to learn and a desire to implement a culture of continuous improvement
• A strong work ethic with excellent attention to detail
• Effective time management and organisational skills with the ability to manage multiple activities and keep stakeholders informed
• Excellent communication skills and the ability to establish rapport with a diverse range of people
• Ability to work autonomously and within a team
• Fluency in English (written and verbal)
• Experience working in a highly confidential environment
• Fundraising experience desirable
• Full driver’s licence with access to own car

Terms & Conditions:

• Permanent, full-time role (37 hours per week across Monday – Thursday 9am to 5.30pm and Friday 9am to 5pm)
• The Administrator’s contracted work location will either be centre-based or remote (working from home), depending on the geographical area
• Flexibility to travel to meetings as required is essential
• Remuneration includes a salary of €33,290 and access to a defined contribution pension scheme
• Annual leave entitlement is 23 days per year