Administrator

Your Role:

The Administration role is part of the Document Management and Facilities team, with responsibility among other things for carrying out all tasks associated with Imaging within the bank.

The position of Administrator is a key support role for a busy department and requires a high level of organisation and administrative skills. 

Due to the nature of the role – It will be a fully Onsite role with no opportunity for Hybrid working.

Your Team:

Working as part of the Greater Facilities and Document Management team, your primary function will be the completion of all Imaging tasks as part of a team of 5 FTE’s. You will report into the Imaging Assistant Manager.

The Imaging team is part of the Document Management and Facilities team, sitting within Shared Services. The greater team has responsibility for managing Imaging, managing all Data Access requests, management of all facilities related activity, management of reception and management of space.

Your Responsibilities:

Your primary responsibility will be the completion of all Imaging tasks in a timely manner to ensure that all internal customer service level agreements are achieved.

Requirements:

Desired

-         Attention to Detail

o   Attention to detail is of paramount importance in this role.

o   Ensuring that all work is carried out following the procedures that are in place.

-         Communications: Good communication skills and the ability to deal with Internal customers:

o   Liaise with Departments

o   Have a clear understanding to the significance of this role as part of the Imaging team and the greater Facilities and Document Management team.

-         Teamwork: Be an integral part of a team, delivering on objectives and working to tight guidelines whilst maintaining a very high quality of work.

o   The ability to independently meet the needs of the team.

o   Take responsibility for achieving own objectives, maintaining a focus on delivering high quality results.

o   The ability to manage time and workload in a busy environment.

-         Technically Competent:

o   Familiarity with PTSB systems including, but not limited to: Imaging, Unibank, Hogan and Smart.

o   Proficient in the Microsoft suite of tools.

o   Experience of working with Imaging systems would be a distinct advantage.

Competencies for Your Role / Behaviours for Success:

·       Customer Focus

·       Accountability and Decision Making

·       Operational Excellence

·       High Performance teams

·       Risk Management

Your Wellbeing:

The wellbeing of our employees throughout all stages of their career and personal lives is of paramount importance to us. As part of PTSB’s investment in employee wellbeing, we offer a range of programmes and benefits to assist and support our people. As part of our Employee Proposition, our people are provided with a range of financial, physical and emotional health and wellbeing programmes and benefits. You can read more about here:https://www.ptsb.ie/responsible-business/colleagues/colleagues/

At PTSB we embrace a range of smarter and more flexible ways of working for employees at every level of the organisation including home working. More details on options available will be provided to you during the recruitment process.

Who We Are:

At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience.

Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same.

Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences.

We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences.