Administrator

Sherry FitzGerald Stephenson Crean in Tralee, Co Kerry are recruiting for a full-time office manager to provide a professional, efficient administrative support service to their team.

The role is based in our Tralee office.

Role & Responsibilities:

• Provide an excellent level of customer service, representing the Sherry Fitz Way in all dealings.
• To provide administrative assistance and support to the Managing Director and the overall team.
• Responsible for dealing with all incoming phone, email, mySherryFitz queries relating to the office such as arranging viewing appointments, market appraisals etc in a friendly and helpful manner.
• Ensure timely responses and that all details are recorded accurately on the relevant RPS file.
• Prepare Terms of Engagement and ensure all compliance documentation is on file in advance of property being made available.
• Coordinate and manage marketing for properties – boards, photographs, brochures, newspaper adverts, social media
• Maintain organised, easy to access files on computer ensuring all files are complaint with GDPR, AML and PSRA regulation.
• Order photos & download to the relevant RPS (CRM system) property file.
• Update all window displays & ensure display screens in branch are kept updated.

Key Skills & Attributes:

• Friendly and approachable demeanour with strong interpersonal skills.
• Customer-focused with a genuine desire to help and support others.
• Excellent verbal and written communication skills.
• Strong organisational and time management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and general IT systems.
• Discretion and confidentiality in handling sensitive information.

Qualifications & Experience:

• Previous experience in an administrative or front-of-house role preferred.
• Experience working in a customer service environment is advantageous. 

Sherry FitzGerald is an equal opportunity employer. All job applicants are considered solely on their ability to do the job and selection criteria will firmly reflect the needs of the job.