Administrator

Benefits:

• VHI Health Insurance
• Pension
• Annual Bonus

Role Purpose:

• Provide an excellent level of service to patients and customers attending the clinic.
• Manage all communications in a respectful and courteous manner e.g face-to-face, phones, email, etc.
• Ensuring all patient information is entered accurately and computerized patient files are updated and secured accordingly
• Organise and book patient appointments & advise of costs in relation to the range of VHI Healthcare policies.
• Responsible for the smooth running of the Reception area and provide support to cross-functional team members
• Provide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis

Education & Experience:

• Experience in an administrative or customer facing role
• Demonstrated capability in a customer facing environment is essential
• Previous experience in a healthcare setting would be an advantage but is not essential

Skills and Abilities:

• Patient and customer focused and demonstrating related skills
• Excellent communication skills
• Excellent interpersonal skills
• Good IT Skills – MicroSoft Office
• Demonstrate alignment with VHI Values