Admissions Manager

Job Summary

At Nua Healthcare Services, we believe that having the highest quality of care is an absolute right of every person we support. We are committed to providing each person we support with individual, personalised care within a safe and homely environment, and we encourage and facilitate their involvement throughout the associated decision-making processes.

We strive to empower the people we support to shape their own lives and the services they receive, and we actively encourage each person to develop their life skills, which in turn, enables them to realise their full potential.

We also encourage participation in an array of individualised services, community based recreational activities, meaningful educational and employment opportunities.

The post holder will be responsible for the management of the sales pipeline of new and potential admissions and subsequent case management of all assessments and

Admissions within the service. The role also encompasses all contract amendments as required in addition to all associated administrative tasks inclusive of maintaining up-to-date records retained in IT systems i.e. Penelope and CRM.

Job Objectives

Key Responsibilities

• To effectively manage a sales pipeline, driving business growth by means of new referrals into the business.
• Ensure that all potential admissions are effectively assessed via an Initial Needs Assessment.
• Ensure that all key stakeholders are effectively communicated with to ensure that sufficient information and training is identified and delivered in advance of all admissions.
• Maintain up-to-date record of all Admissions as directed.
• Create and maintain central file of all enquiries/new admissions and referrals.
• Liaise with HR Department to identify and coordinate training for staff against the needs of new referrals and/or transitions.
• Maintain up-to-date records retained in IT systems e.g. Penelope and CRM
• Dealing with all correspondence, email, calls, reporting etc.
• Preparing presentations as directed.
• File creation and management.
• Prepare information packs, proposals, reports and draft documents as required
• Other ad-hoc duties as required by the Assessment and Admissions Manager – Lead.

Skills Requirement

• Third level qualification in Social Care.
• 3 years minimum managerial experience within a similar social care setting.
• Must demonstrate sound judgement and an ability to make business-critical decisions in a timely fashion.

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