The Patient Advocacy Service is seeking to recruit 3 Advocacy Officers for a Full-time Fixed Term Contract (end dated June 2021). In line with public health advice, the successful candidates will work from home until June 2021 and can therefore be based anywhere in Ireland. Occasional Dublin office visits will be required, which will include two days per week for the initial six weeks to support induction and onboarding.
The Patient Advocacy Service is a new service which provides a free and independent service to support users of public acute hospitals making or intending to make a formal complaint through the Health Service Executive (HSE) investigation process in “Your Service Your Say”, and for patient safety incidents.
The contract for the Patient Advocacy Service was awarded to the National Advocacy Service for People with Disabilities following a competitive tendering process.
Reports to: Advocacy Team Lead
Salary: €32,937 to €42,573 (It is anticipated that new entrants to the National Advocacy Service will be appointed on the 1st point of the scale however, incremental credit, should it be awarded, will be based on previous relevant experience as set out on application form).
National Office Location: This is a remote working contract until June 2021, however travel to the National Office in Dublin will be required two days per week for the initial six weeks and thereafter from time to time as required.
Hours: The position is full time 35 hours per week and may involve working some unsocial hours.
The position entails travel; therefore access to use of a car is a requirement for the post.
Advocacy Officers will be asked to obtain Garda Clearance before they begin work.
A national panel may be formed of qualified candidates from which Advocacy Officer posts which arise prior to June 2021 will be filled, should vacancies arise in this period.
The completed application form and a covering letter should be emailed (as an attachment) to firstname.lastname@example.org (stating ‘AO’ in the subject line).
Shortlisting may apply.
Canvassing will disqualify.
Applications and covering letter must be typed. CVs, late or incomplete applications will not be accepted.
CLOSING DATE FOR RECEIPT OF APPLICATION: 2pm on the 5th October 2020
The National Advocacy Service is an equal opportunities employer
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