Apprentice Customer Service Advisor

Do you work well under pressure with a passion for customer service?

Do you possess excellent engagement skills to ensure consistently high levels of customer satisfaction?

Your skill set:

To be considered for this role, applicants must be able to demonstrate how they meet the following criteria:

A team player who works well under pressure and has a real passion for customer service.

The ability to work within given timescales and the ability to pursue all aspects of administration.

Have achieved or be expected to achieve at least grade C in GCSE Maths and English (or equivalent).

Demonstrate a passionate interest in or relevant practical experience of motor vehicles.

Strong ability in IT.

Excellent written and spoken communication skills.

The ability to learn and apply new concepts and ideas.

Flexible approach to working hours as shift patterns may be in operation.

A confirmed or pending place at a FE collage or training facility such as Transport Training Services.

If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.

Key Responsibilities

This is a fantastic opportunity for anyone looking to pursue a career in customer service or customer sales. The programme gives a hands on overview of all aspects of the Service Department within a Dealership. You will have the opportunity to work along side the teams in our premium brands including Audi, Mercedes-Benz, BMW, Volkswagen and Skoda.

Customer Service and Satisfaction.

Profitability/Cost Control.

Administration.