Area Administrator

We have an exciting opportunity for an Area Administrator to join our Employment & Personal Development team on a part-time (15 hours per week) contract until 31st March 2025 with possible extension for a further 2 months. The Area Administrator will provide support to our Employment & Personal Development teams across Northern Ireland based working from home and/or at a local Mencap Office.

Mencap provides an extensive range of high-quality services and support to people with learning disabilities and their families across Northern Ireland. Mencap works closely with individuals to help them live the way they choose, to achieve their learning and employment goals and make equal rights and opportunities a reality.

The Area Administrator will work as part of a team and is expected to work effectively and collaboratively with all colleagues, to deliver high quality, effective and cost-efficient administrative support to ensure the smooth running of our services.

As a first point of contact for staff, individuals, families and members of the public, you will deal with general enquiries, support to facilitate daily operations and build good relations with staff and the people who use our services.

You will support staff and managers as required and will complete tasks such as, but not limited to, handling correspondence, arranging meetings and calls, maintaining an efficient electronic filing system as well as processing invoices and expenses. You will have excellent interpersonal skills and be able to prioritise your own workload.

Experience of working in a related environment, using Microsoft packages, maintaining accuracy and attention to detail and working to deadlines are essential for the role.

This role requires the ability to occasionally work outside normal office hours and to travel to other Mencap locations when required.

More information can be found in the Job Description.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

This project is funded by the UK government through the UK Shared Prosperity Fund.

*All roles are subject to an enhanced disclosure check and suitable references

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites