Area Manager

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: 

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for an Area Manager to join our team looking after the Belfast area. This is a great opportunity to join a world leading facilities management company.


Working Pattern:

• 40 hours per week 
• Monday to Friday
• Health Care Catering Area Manager role​​​​​​​

Rewards:

• 33 days’ paid holidays (pro rata) 
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme 
• Financial Education/Financial wellbeing advisory service 
• Training and urivalled opportunities for career progression
• Company Events 
• Company van or car allowance

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The Role: 

• To ensure that all staff have completed Induction and appropriate skills-based training
• Deal with all staff performance, disciplinary issues in line with company procedures
• To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction
• Identify areas of improvement within your business area in relation to productivity
• Interface with client to complete monthly KPI returns
• Recruit, train, and manage catering teams
• Conduct performance reviews/ensure ongoing staff development
• Manage rotas and staffing levels 
• Manage budgets and monitor expenditure
• Control stock, ordering, and waste to achieve cost targets
• Prepare financial and operational reports for senior management
• Conduct audits and implement continuous improvement initiatives
• Ensure adherence to NHS or healthcare standards/governance
• Respond to feedback and complaints promptly and professionally
• Liaise with dietitians, clinicians, and senior managers
• Represent catering services at internal and external meetings​​​​​​​

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The Person: 

• Full driving licence
• IT skills - Use of Online HR, Pay Roll and Audits
• Experience in Hospitality Management or related field
• Food Safety Level 3 or equivalent certification
• Strong knowledge of food safety, nutrition, and special diets
• Proven experience managing multi-site catering operations, ideally in healthcare
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy. ​​​​​​​

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. 

​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
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The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. ​​​​​​


​​GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE