Assistant Manager

GET TO KNOW US

Being part of EssilorLuxo ca means being part of a passionate interna onal and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.Bringing together world-leading expertise in lens and eyewear technology give us the unique possibility to shape an entire industry every day by fostering innovation and make a meaningful impact on people's lives. Together, we make a brighter future.

Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.

KNOW THE ROLE

Assistant Manager uses their skills and experience to assist in the overall management of the store by maximizing sales and profitability, leading and motivating a team, delegating and prioritizing tasks effectively and in the Manager’s, absence taking responsibility for stock,cash and store security.

As a Essilor Luxottica ambassador the manager will role model the Essilor Luxottica values and the Sunglass Hut/ David Clulow culture

 Areas of Responsibilities:

• Support the Store Manager to achieve high levels of sales performance and results
• Ensure all operating policies and procedures are followed
• Play a key part in asset protection training and reporting
• Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns)
• Open and close the store according to established guidelines
• Drive performance to ensure all KPIs are achieved and store turnover targets are met
• Support the Store Manager in the daily running of the store• Network effectively with internal and external stakeholders
• Maintain inspiring visual merchandising in store as per guidelines
• Deliver excellent customer service and demonstrate a high degree of professionalism
• Know the product inside and out and stay fresh with new merchandise,trends and competitive activity
• Create an engaging and positive working environment following the Sunglass Hut experience
• Coach associates to consistently deliver effective selling behaviors resulting in high customer engagement
• Address associates concerns in a reasonable and fair manner consistent with the company values
• Assist with recruitment, training and development of the team

KNOW WHAT WE'RE LOOKING FOR

• Strong selling skills
• Problem solving ability
• Excellent customer service skills
• Excellent communication and listening skills
• Time Management skills
• Persuading & influencing skills
• Coaching & development skill
• Performance Management skills
• Leadership skills
• Highly commercial
• Able to networking effectively
• Results driven
•  Knowledge of Microsoft office package
• Previous strong retails management experience
• English fluent and other languages are a plus

KNOW HOW WE WORK 

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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