Assistant Manager

OVERALL PURPOSE OF THE POST

The purpose of the role is to assist in the day-to-day running of the new Cork Furniture Shop whilst motivating and encouraging staff and volunteers to help achieve sales targets.

DUTIES:

• Assist in managing and developing the Furniture Shop in the context of an agreed work plan and agreed financial targets.

• Assist in the recruitment, training and appraising of shop staff, both paid and voluntary.

• Source high-quality stock.

• Ensure there are adequate staffing levels in the shop at all times.

• Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards.

• Assist in merchandising, its security and its preparation for sale and display.

• Maintain accurate management and information systems.

• Ensure the shop is stocked with adequate information and leaflets on Enable Ireland services, staff are briefed accordingly and queries from the public are dealt with in an efficient and sensitive manner.

• Assist in the full implementation of Enable Ireland Health & Safety policy in the shop.

• Be vigilant and comply with any Health & Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager.

• Participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.

• Undertake other duties as may be requested by the line manager from time to time.

• Assist and support other Enable Ireland shops if and when required.

• Undertake your work in a manner that is friendly, flexible and informal.

• Complete all administration and financial work in accordance with Enable Ireland Policies and Procedures.

• Contribute to good teamwork by sharing knowledge and skills and supporting colleagues to ensure that the Furniture Shop runs efficiently and effectively.

QUALIFICATIONS & EXPERIENCE

• Retail experience is essential.

• Retail supervisory experience.

• Ability to achieve sales targets.

• Fiscal management.

• Good working knowledge of merchandising.

• Eligible to work in the State.

ORGANISATION & PROFESSIONAL KNOWLEDGE

• Knowledge of Enable Ireland.

• Strong customer service skills.

• Ability to deal sensitively with queries about Enable Ireland services.

CORE COMPETENCIES:

• Excellent interpersonal and sales techniques.

• Leadership:

• Ability to recruit and manage volunteers.

• Ability to lead, motivate, train and manage paid and voluntary staff.

• Commitment and ability to drive sales and achieve sales targets.

• IT Skills:

- Proficient in MS Office – good general IT skills.