Assistant Manager

Are you passionate about home interiors? Do you enjoy sharing your creative ideas with others to help and inspire them? And would you enjoy leading and coaching a group of likeminded individuals? If the answer is ‘Yes’ then you will be right at home with us, at Harry Corry Interiors.

• Champion and maintain the Company’s You Are The Difference Customer Service experience and culture.

• Be willing to go the extra mile for our customers and your colleagues.

• Deal with customer feedback with a solution-focused approach, providing the best possible outcome.

• Carry out daily coaching with your colleagues.

• Use reports to analyse KPIs such as conversion rate, average basket etc., to make decisions that will enhance customer experience and maximise the overall store performance.

• Ensure that all administration is to the required standard and that all ‘start of day’ and ‘end of day’ procedures are carried out in accordance with company guidelines.

• Shifts are varied and allocated in rotation with your colleagues to ensure the right work-life balance is achieved. You will usually have your rota 4 weeks in advance.

• An enjoyable & supportive working environment

• A competitive salary

• Potential to earn an annual bonus paid before Christmas

• Additional hours are paid at your hourly rate of pay

• 30 days paid holidays per year with an additional 1 day's paid leave to celebrate your wedding or civil partnership

• Staff discount to treat yourself and your home

• Full training to welcome you to the Company, with training and coaching opportunities available during your time with us

• Internal progression opportunities

• A confidential Employee Assistance Programme with access to counselling and other professional services

• Support with approved medical services

• Support in times of bereavement

• Plus, many more…

Please take a moment before completing your application form to read this section of the Job Description to ensure that you will be able to demonstrate that you have met the criteria throughout your application.

• A passion for home interiors

• Flexibility in working hours as advertised

• Experience related to the role

• A Leader/Coach of a club or society

• Actively involved in the local community

• A clear employment record

Caring and pleasant and willing to go the extra mile for our customers. They are empathetic towards their colleagues, customers, and the people around them. They are also committed and display an energetic, proactive, and flexible approach to the work that they do each day.

High-performing Assistant Managers lead by example—delivering excellent customer service and achieving and exceeding company standards and targets in relation to sales, average basket, and footfall conversion rates.