Assistant Manager

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for an Assistant Manager join our team based in Translink, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• Various 5 out of 7 Nights
• 9pm to 5am
• Night-time Role

Rewards:

• 25 days’ annual leave (pro rata) 
• 1/2 times salary Life Assurance
• Company Pension Scheme 
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service 
• Leadership and Development academy
• Company Events ​

The Role: 

• To ensure that all staff have completed Induction and appropriate skills-based training and identify any retraining needs of employees.
• Deal with all staff performance, disciplinary issues in line with company procedures.
• To ensure a safe working environment
• To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
• Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams
• Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that effect monthly results.
• Weekly meetings with Operations Managers
• Interface with client to complete monthly KPI returns

The Person:

• Full driving licence
• IT skills - Use of Online HR, Pay Roll and Audits
• Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning
• Candidates should have excellent communication skills
• Financial acumen and experience of budget management
• Health & Safety experience
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

​​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. 

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

The successful candidate's job offer will be subject to passing a Personal Track Safety Medical Assessment. This will include a full and thorough medical, (including a drug and alcohol test) for the purpose of Public Train Safety prior to appointment.


GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE