Assistant Night Manager

We are recruiting for an Assistant Night Manager!

Location: On site / Galway, Co. Galway, Ireland

Job type: Permanent / Full-Time

Competitive Salary on Offer

An exciting opportunity awaits you at our busy property. The Assistant Night Manager role, a full-time position, does not arise very often so, if you are keen to (further) develop your managerial skills and experience in the hotel sector, this just might be the role for you…!!In this role you will assist with the smooth and efficient running of the Front Office department and the broader hotel operation at night, including ensuring that all guest requests are met at all times.

Key Duties And Responsibilities

• Be professional, competent, and courteous in the fulfilment of your role
• Assist in overseeing operations to ensure a smooth, prompt and efficient service to all our guests, directing and supporting the Nights Team as appropriate
• Act as a key liaison between guests and the Hotel, as well as engaging with other Hotel departments
• In conjunction with the Night Manager, endeavour to ensure that the Hotel’s quality and operating standards are consistently met
• Ensure that all security and safety checks are conducted as required, and that the night audit is completed if/as required
• Seek to maximise our guests’ experience and enjoyment, anticipating their needs and proactively managing their expectations
• Produce financial and other admin-related reports as required
• Ensure prompt, successful resolution of customer issues
• Assist with leading and motivating the Nights Team, providing training and mentoring as required
• Assist with ensuring that all meeting rooms are fully and properly set

Successful applicants must:

• Be flexible as regards shift work patterns (as our operation covers Monday to Sunday)
• Demonstrate the highest level of attention to detail
• Be able to lead/work as part of a team or to work on your own initiative
• Have excellent communication and interpersonal skills, always presenting yourself and the Hotel in a professional manner

We are interested in hearing from you if you are a friendly, genuinely caring person, eager to provide comprehensive, professional support and assistance to our internal and external customers.