Assistant Operations Manager

Pan and Pour are part of one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for an Assistant Operations Manager to join our team based in Northern Ireland. This is a great opportunity to join a world leading facilities management company.

​​​​Working Pattern

• 40 hours per week
• Five in every seven days
• Weekends required

Rewards

• 26 days plus your 8 statutory bank holidays
• 1 time life assurance
• Pension Scheme
• Voluntary Private Healthcare Scheme
• Employee Assistance Program to support your health & wellbeing
• Leadership and development Academy

The Role

• Oversee the management of day-to-day functions of each unit within a designated area
• To ensure all staff are allocated their duties
• To ensure all staff wear the correct uniform including name badge and maintain a high standard of presentation
• Client relations
• Delivery of quality and service standards
• Participation of strategic development of the group and overall promotion of the company’s key goals and objectives
• Supporting management team across other venues
• Weekly Operations meetings

The Person

• Attention to detail in all aspects of work
• Leads by example and lives our values
• Enthusiastic about our customer service and reputation
• Flexible and positive with a Can-Do attitude​​​​
• Proven experience in an operations management role or similar position is preferred.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent problem-solving abilities and attention to detail.
• Strong interpersonal skills with the ability to communicate effectively at all levels of the organisation.
• If you are passionate about operational excellence and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as an Assistant Operations Manager.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

​​​​​​​​​​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.