Assistant Spa Manager

Location: On site / Cavan, Co. Cavan, Ireland

Job type: Permanent / Full-Time

Sector and subsector: Hospitality | General

Salary: Competitive Salary

We have an exciting opportunity for an Assistant Spa Manager to join the team at Farnham Estate Spa & Golf Resort.

OUR SPA & GOLF RESORT

Farnham Estate is a truly captivating leisure destination set on a beautiful 1,300 acre country estate on the outskirts of Cavan Town, Farnham Estate is one of Ireland’s most popular Spa & Golf destinations with a superb reputation for being a genuine ‘retreat to nature’..

Recognised as an industry torchbearer Farnham Estate welcomes innovative thinking, bold ideas and insights garnered from your own experiences. We encourage and support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we would love to talk to you.

• To assist with the daily operations at Farnham Health Spa including the reception, gym, swimming pool, treatment rooms and leisure area.

• To assist with the implementation of the Spa Standards using “Best Practice” operating procedures

• To maximise the Spa’s business potential through effective yield management, booking procedures, strong retailing and up selling.

• To monitor all guest feedback and to assist with the implementation of systems to address relevant comments thus ensuring continuous guest satisfaction.

• To attend all meetings as requested in the Spa Managers absence e.g., morning briefings, HOD monthly meetings etc

• To work with the Spa Manager to initiate and instigate new ideas and avenues for guaranteed future growth and development.

• To lead and continually re-assess/train spa therapists to ensure the highest level of delivery, knowledge, and experience at all times, this includes a set induction period for all new members of staff.

• To carry out treatments when required, always delivering the highest level of consistent Spa Therapy.

• To have experience in body and facial work.

This is how we see you:

• Experience in a similar 4- or 5-star property advantageous

• Excellent people management skills with the ability to drive the team to top standards of service

• Qualified to QQI Level 5&6, ITEC, CIBTAC, CIDESCO or equivalent

• Previous experience as a Spa Therapist or a recent graduate looking to gain invaluable experience

• Someone with excellent customer service skills

So what do we offer?

• Ongoing investment in your personal development with access to internal and external training programs.

• Great opportunities to progress your career.

• Monthly recognition program.

• Refer a Friend Scheme.

• Employee Assistance Program.

• Social events.

• Uniform.

• Meals while on duty.

• Discount on stays at the resort and our group member hotels including food & beverage for you and your family and friends.

• Discount on use of our golf course.